Booked a sales chat and everything before this was good customer service. What I really don't appreciate is being lied to. Final price for the system I wanted came in at 17k - 14 panels,... Voir plus
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Lisez les avis des autres
We had 20 panels and 4 batteries fitted. From start to finish it went smoothly. Their staff face to face, email or on phone were pleasant, informative, efficient and didn’t pressurise. It was complete... Voir plus
L'entreprise a répondu
Brilliant from start to finish, we managed to book in the first appointment, and get full installation in a week. Crazy! Solar panels are fantastic and pretty much gives me half a year of free el... Voir plus
L'entreprise a répondu
As we had already spoken to Octopus Energy who told us we could not have solar as we have no loft space we thought it was not an option for us until we found Home Energy Counsel who fit all solar ext... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Solutions et équipement énergétiques
- Fournisseur de chaudières
- Société d'énergie solaire
- Entrepreneur en énergie solaire
- Fournisseur d'équipements d'énergie solaire
Écrit par l'entreprise
Home Energy Counsel is a nationwide home energy company helping homeowners take control of how their homes use and pay for energy. Most people are given generic, one size fits all solutions. We take a different approach. Every home is unique, so the system should be too. From your first conversation through to installation and ongoing support, everything we do is tailored to your property, your usage and your long term goals. We specialise in solar panels, battery storage, heat pumps, EV chargers and high efficiency boilers. Every system is carefully designed, installed by fully accredited professionals, and supported long after installation to ensure it continues to perform as expected. You may notice some of our earlier reviews refer to help4homes. This was our previous trading name. While our name has evolved, our team, standards and commitment to doing things properly remain exactly the same. We work with homeowners across England and Wales who are looking to reduce energy bills, improve efficiency and future proof their homes against rising energy costs. Whether you are exploring solar energy, considering battery storage, or looking at ways to make your home more efficient, our team is here to guide you through every step of the process. Customer feedback plays a key role in what we do. It helps us improve, keeps us accountable, and ensures we continue to deliver a service homeowners can trust.
Coordonnées de contact
Unit Six - Carolina Court, Lakeside, DN4 5RA, Doncaster, Royaume-Uni
- 0800 233 5535
- help@hecounsel.co.uk
- homeenergycounsel.co.uk
4,6
Excellent
94 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Trust this company.
I received a call from help4homes. The lady from the customer support team
explained what the company was all about. She answered all my questions and made me feel confident to receive an adviser to come to our house and give me a quote for solar panels. I was looking for a quote for solar and made me think I was going in the right direction. A lady came to the house at a time of our convenience, where she explained in great detail how the system works. She was very knowledgeable about the system and also showed us videos of how the inverter worked.
We negotiated on the price and we signed up that night. And have not regretted it. Because I’m not someone who jumps straight into things normally.
13 février 2025
Avis spontané
Réponse de Home Energy Counsel
Thanks so much for taking the time to leave such a thoughtful review Chris.
It’s great to hear that our team were able to answer all of your questions and get your booked it with an assessor. We know deciding on solar is a big step, so we really appreciate your trust in us. We're glad you feel it was the right decision!
Brilliant service
The gentleman who came initially to tell us about solar panels was great. He was friendly but very professional. He was able to answer all our questions. Getting the solar panels fitted was quick and easy without any hassle. The after care has been brilliant. Faultless service! Thank you
18 avril 2025
Avis spontané
Réponse de Home Energy Counsel
Thanks for the lovely feedback!
Really glad to hear everything went smoothly and that you felt well looked after from start to finish. We’ll make sure to pass your comments on to the team – and if you ever need anything, we’re always here to help.
The team at help for homes
The team at help for homes, detailed the whole process to me and put me in touch with solar supplier who managed the whole process for me and both teams were very knowledgeable and helpful throughout
17 avril 2025
Avis spontané
Réponse de Home Energy Counsel
Thanks for the great feedback!
We are really pleased to hear that both our team and the installer made the process clear and straightforward. It’s always our aim to make things as easy and helpful as possible, so it’s great to know that came through.
Very knowledgeable call handler with…
Very knowledgeable call handler with precise information. Told me exactly what the process was and how long it would take.
19 mai 2025
Avis spontané
Réponse de Home Energy Counsel
Thanks for the great feedback!
Good to hear the call was clear and helpful — we’ll pass this on to the team. If you have any other questions as things move forward, just let us know.
Brilliant from start to finish
Brilliant from start to finish, I couldn't recommend another company to provide brilliant energy saving advice. No jargon just straight and knowledgeable answers.
30 mai 2025
Avis spontané
Réponse de Home Energy Counsel
Really appreciate the kind words – and we’re especially glad you found the advice clear and jargon-free. That’s exactly what we aim for. Thanks again for choosing us!
A very good experience with Help4Homes.
17 février 2025
Avis spontané
Réponse de Home Energy Counsel
Thanks for the great review — we were a bit nervous at first when we saw your username, Very Disappointed, so you definitely caught us by surprise in the best way! Really glad to hear you had a very good experience with help4homes.
Thanks again for your support!
A well deserved 5 star reveiw
I am leaving a five star review for help4homes who dealt with my enquiry promptly, professionally. They fitted my solar panels with minimal fuss, left everywhere tidy and helped me along the way, understand my installation. They did all the paperwork and notified the grid etc. All I had to do was tell my energy provider. I put off having solar panels for many years but now wish I'd done it sooner. Had many quotes over the years and even had a few recently including from my energy provider, but help4homes got me a better deal, and made the whole process easy and painless.
5 avril 2025
Avis spontané
Réponse de Home Energy Counsel
Thank you for the fantastic five-star review! We're thrilled to hear that we could make going solar easy and fuss-free — it’s our goal to handle the paperwork and technical stuff so you can just enjoy the sunshine savings. 😊
We totally get putting it off, but as you said, better late than never! Hopefully, now you’ll be soaking up those benefits for years to come. If you ever need us again, we’ll be here to brighten your day!
No Jargon, just savings
Excellent from start to finish. No jargon, just straightforward guidance on energy savings
26 janvier 2025
Avis spontané
Réponse de Home Energy Counsel
Thanks for the fantastic review! We always aim to keep things clear and simple — no jargon, just genuine savings. After all, solar power should be bright, not baffling! 🌞 Glad to hear the whole process worked well for you.
My experience with help4homes
The whole process with help4homes was brilliant. From booking the initial consultation to installation day, the team was friendly, professional, and efficient. If you're thinking about solar, this is the company to trust!
Thank you,
Mark Rider
25 février 2024
Avis spontané
Brilliant service
Got a call from these people claiming that my bills would be 80% less with solar power and battery’s.
They also said my savings on future bills would contribute or pay for my system, they called it future proofing they’ve also arrange for a company (solar electrical installers )to visit me and explain how it would benefit me and reduce my bill etc.
I’ve had a company round Sarah was a nice polite lady explained the good and the bad points of having a system there was definitely more pros then cons,
So I’ve taken the plunge I’m going green! I’ve not named the company installing next week so i can not comment on the full experience yet,
Let’s hope the installers you recommended install my solar with no fuss.
Many thanks to help4homes for your brilliant service, I really can not wait until this is completed and i really looking forward to reducing my bills.
7 novembre 2024
Avis spontané
Excellent service
I had a call from a company called HELP4HOMES an independent advice service which helps people save money on their energy bills they explained to me I could save upto 90% on my energy bills utilizing a solar and battery storage system. They connected me with a company called ECOWAY RENEWABLES, who installed the solar panels at my home, and I couldn't be happier with the service! From start to finish, the team was professional, knowledgeable, and dedicated to ensuring everything went smoothly. The energy advisor that attended my property to provide me my free energy assesment was so thorough in explaining all the ins and outs of the system. When I decided to go ahead they completed the installation quickly The only negative to my experience was the fact the scaffolding messed with my sky signal I called the team and explained my TV wasnt working and to my surprise they removed the scaffolding the next day! The entire experience was seamless, and I’m already seeing a drop in my energy bills. I highly recommend HELP4HOMES and ECOWAY RENEWABLES for anyone considering solar energy .
Peter green
Coventry
10 septembre 2024
Avis spontané
Réponse de Home Energy Counsel
Hi Peter,
Thank you for your fantastic review! We're thrilled you had a smooth experience with our team and one of our approved installers, and are already seeing savings on your energy bills.
Your recommendation means a lot to us! If you need any further assistance, we’re here to help.
Best,
The Help4Homes Team
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