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I ordered 2 sets of dark grey candles and they took the money from bank account that was on the 13th of December and I’ve never received an email or any correspondence from this scamming company, They must be sitting back & counting all the money that they’ve scammed from everyone. DIRTY SCUMBAGS

Ordered presents several weeks before Christmas. Track order does not work, nothing received and automated email responses just keeps asking for same information. So no presents or money, and track updates indicate my parcel hasn't moved for days. Avoid!

Cheep broken crap didn't work, emails and text but no replies.
Avoid at all costs.

Found the ordering and delivery fine. Ordered fire extinguisher bar as a gift,very flimsy from what I expected due to their photos, but as I was reminded by my wife it's a novelty gift, so keep that in mind if you're ordering one. Tracking system was fine, if a little slow to update. Old story you only get what you pay for. Just realised if you put a bottle in it door won't close because of shot glass holders.???

I've contacted this company via email and chat but nothing back! My tracking says its been delivered at 0430am. I've no tracking number only order number. I think I've lost my money and order! Under no circumstances would I use them again. I also wish I read the reviews!!

Do not use!

Bought a 'fire bar' gift on the 8th December. The 'shop app' has been tracking purchase for two weeks and it's been 'on way to courier' the entire time. Huge lack of comms from the company as well - they just have an automated reply that makes you think you're going to get through to someone. Wish I had looked them up beforehand - but do not use and save your money. I'll be proceeding via ombudsman to fight to get money back.

Ordered a tea set on December 6th. As of December 22nd it is still not delivered. I emailed the company a week ago and received nothing in response. If you want proper service or timely delivery then avoid, avoid, avoid.

Absolutely dreadful quality and delivery times. Don’t do it to yourself!

Terrible. Do not use this company. Slow delivery, now apparently the parcel is stuck with Evri.

I don't even want to give 1 star
This company is worth minus 1000 stars
They are absolute shite , do not use
No communication. , took my
Money Ask fir refund, no replies
I've emailed no response
Nothing
Do not use scammers

I read the earlier reviews and there is nothing more I can say other than to agree, wholeheartedly, with what has been said. The candles work but the remote is a joke. When I pulled out the battery slide bits of plastic came out with it. Suffice to say the remote does not function. Judging by the service I have already not received I do not hold much hope of a replacement.

Tracking of parcel is horrendous. 3 Weeks delivery for candle order. Slightly too late to send on as Xmas presents. Email correspondence is very sketchy.
When arrived one out of six candles was broke....luckily husband fixed it. They were well packaged but in brown boxes saying made in china. So not a good look as a present.
I won't order from here again.

I have awaited my urgent order of a plungerfor 3 weeks
This company is rubbish
DO NOT USE

They buy their products from China and mark up the price exponentially. There is no customer service to contact so if you think you will be getting through to them, you wont...
Do NOT buy from this company. A lot of the "5 star reviews" on their website are fake. I'd say all of them actually

Never buy from this Company.I had to get in touch with Pay pal because I never received my order. It finally arrived and it was a bit of cheap rubbish from China.

After a 2 week wait, my 3 candles arrived and were good. I ordered another set as a gift, but after another 2 week wait, I received the wrong candles. I’ve emailed 3 times, but no response. One of my first set of candles has stopped working now. Zero customer service, they just take your money.

Pretty much same as every other review, which I wish I'd known earlier. They are a diabolical company who don't respond to emails, their tracking goes backwards and forwards. The item I ordered arrived eventually today - unfortunately it arrived in a do it yourself form, with no instructions. The pieces are shocking quality plastic, the bottles have Chinese labels. I waited so long, and I'm so upset. It never said anywhere that it was coming from China, and they don't respond to ChatBox - it's unavailable. I'm totally disgusted by the whole process, and they should be sued.

Non recieved order email sent several times also customer service but to no avail cabt speak to anyone and no response on email please do not use thus company it is a con and you will just lose your money and time trying to sort it out terrible Liz Hughes December 2025

Dreadful company to contact cannot trace my order contacted customer service but no response looks like I have lost £33 beware

Ordered weeks now no tracking no refund just a rip of