Horizon Plastics - Launceston Avis 14

Company closed, they have recently sold the business to Gap. So Business as usual with a new owner and large product range on new Gap website. Contacted Kate and she was very helpful with my online order from Launceston store.

We had 12 windows and 2 doors replaced in our cottage which is over 150 years old, thick granite walls where nothing is very vertical and nothing particularly level. The windows we chose are of the highest quality and they were installed and fitted to the highest standards. We are more than happy with our new windows and doors. We found everyone we dealt with at Horizon Launceston to be very efficient, professional and friendly and would not hesitate to recommend them.

Excellent help. A minor snag with the picking could have lead to a job stop. Instead, the Launceston team pulled out all the stops to get the parts on site to complete the work. Very much appreciated!

Outstanding service every time! Ordered online, then had to make a few changes when picking up. Josh was amazing - understood what I needed and suggested the correct options instead of what I’d ordered! Very patient and professional, even cut the drainpipe so I could fit it in the car.

Great service from start to finish .
Would highly recommend Horizon to anyone.

Absolutely outstanding service from Jamie in Launceston. Nothing is ever too much trouble regardless of how busy he always is, he goes above and beyond to help his customers. Will definitely use Horizon Plastics for future works!!

So easy to order and Jamie contacted me to point out I had made a colour mistake with the cladding accessories.
Which was extremely helpful 👌

Bought some Pvc doors from these guys and was very impressed with there product knowledge and service. Professional from start to end.

So I ordered a door with hinges on the right, handle on the left from the inside. What I got was exactly the opposite. I queried this and Horizon admitted it was their error but because my builder didn't notice it within 7 days of delivery, Horizon wouldn't replace this door with a correct one as per my order. #notamused #wasteof£650

Great customer service from Josh yesterday at Horizon Plastics at Launceston. Totally recommend this firm !

Ordered guttering supplies Monday afternoon for collection from Horizon Launceston. Early Tuesday morning they were in my driveway! Saved me a trip, saved fuel as they were coming this way anyway, no charge! Excellent customer service, many thanks to Simon at Horizon for arranging it, what a pleasant surprise!!