Will not order from them again. Theyre waaaay too slow and their website is misleading! If you’re not in Ireland do not use the IE domain and make it clear where your location is so people don’t waste... Voir plus
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Lisez les avis des autres
The turnout rugs that I bought arrived this morning, which was perfect timing because I was just heading out to my horse. The light rain turnout rug is beautiful and looks great on my horse. I would... Voir plus
After realising this website is not in Ireland, I began to panic if my order would arrive in time, however it arrived 10 days earlier than estimated (placed order Nov 28th arrived Dec 8th . Items rece... Voir plus
Ok. Irish domain but not an Irish company so the cheapest delivery option was within the range advised but took about a week.The invoice didn’t have a returns docket even though footwear item so presu... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Coordonnées de contact
Flemingstraße 22 , 36041, Fulda, Allemagne
- +47 32 99 43 67
- customerservice@horze.ie
- horze.ie
3,7
Moyen
883 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai d'un mois
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Excellent service and delivery
This is my second time ordering with Horze.ie, service and delivery is fantastic!! Quality of products is excellent and reasonable priced!! In my last order I had to make a return and it was so easy and the return was paid for too , what’s not too like!!!
27 avril 2022
Delighted with the order
Delighted with the order . Equestrian tops are great value and super quality . Very quick service. I will definitely be shopping with you again..
26 avril 2022
Good experience
Good experience. Clear, well laid out website. Smooth transition, everything arrived as ordered. A+++.
18 avril 2022
Great company
13 avril 2022
We had a seamless experience all the…
We had a seamless experience all the way, from ordering our item to receiving it very quickly through Horze. The item itself was of gorgeous quality and my daughter is one happy bunny with her purchase!
9 avril 2022
Super fast delivery to Ireland
Super fast delivery to Ireland super quality products & I loved my free gift / socks
Highly recommend this company
7 avril 2022
Excellent quality
26 mars 2022
I'd give zero stars if I could
I'd give zero stars if I could. Never again will I buy of horze. They still owe me a refund of 322€ for a pair of boots. Excuse after excuse and it's still not resolved. This is ongoing since January and its the end of March now. Their reply seems to be what everyone gets send when they look for their money back. 'We are sorry for the inconvenience this may have caused you'. I'd say it's fairly convenient for horze though going by the amount of bad reviews they're getting everywhere. It's a running theme that customers don't get a refund and parcels don't turn up. Can't be a coincidence. They even turned off the comments on their social media as people were so desperate to reach them or get their refunds, that they started to comment on their posts. It's hard to believe this company is still up and running. Should be shut down immediately. STAY AWAY!
23 mars 2022
Avis spontané
Réponse de horze.ie
Dear Chris
Thanks for your review. We are very sorry your are so unhappy with out service.
We are afraid with the details you gave we cannot find your open case. Can you please contact us on +353766348200 or in the live Chat between 9-12 or 13-16 so we can check with our refunds team about this problem ?
Thank you .
Your Horze Customer Service Team
Customer centred and friendly
Website easy to use, lots of great products. Very good communication post order and during delivery. Would highly recommend and will use again and again!
10 mars 2022
Deliver was a bit long but all the gear…
Deliver was a bit long but all the gear was top quality
3 mars 2022
Excellent customer service
Excellent customer service, and the quality of items is just fantastic!
3 mars 2022
Ex Elle the service
3 mars 2022
I ordered the incorrect product
I ordered the incorrect product . Unfortunately the item had shipped before the customer service team were able to read my email ( couldn't get them on the phone) but once they knew about the problem there was no problem or cost incurred to me to return the product and i received full refund.
2 mars 2022
Avis spontané
Great products and service
Always a pleasure to shop with Horze. Products readily available and good selection. Competitive prices. Great service.
28 février 2022
Unbelievable service
25 février 2022
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