HRV Group UK Avis 625

very good job, tidy and friendly!

Professional engineer & the way he explained & advised

The chap explained how I'd been using the system incorrectly which was really useful. He was also very handsome. Thanks

Long waiting times for assessment and repairs
Expensive with respect to competitors
Installed ventilation system, more powerful than required driving up costs
Most importantly, our ventilation system did not properly work after the expensive repair forcing us to start yet again the painful process of rebooking for assistance

Thorough polite service

Sid was great - arrived early but waited til I was ready for him, explained everything he was doing, offered advice on how to use my ventilation system better. Will definitely use again

Very helpful, efficient and knowledgeable operative.

On 7 August last year, HRV replaced our Nuaire ventilation system with a Vent- Axia unit. I was very impressed with the standard of advice they gave, and their attention to detail in providing advice and documentation. The engineer installing the new unit was very friendly and helpful. He was also very tidy and cleaned up thoroughly on completion of the job. After service was also professional and helpful.

Great service from the start. The engineer was efficient and informative at every point along the way. He explained when to press the boost for the Ventilation System and how much air was coming into one of the rooms from the vents which is why the room was always cold.
Thanks for doing a great job Ali.

Happy to recommend.
I've used HRV on several occasions from installing a new ventilation system to maintaining it. They're knowledgeable and very efficient and helpful with appointments.

I had a rattling sound happening frequently since the service, and despite contacting them I heard nothing back. Dreadful customer service to ignore my email and I will be raising a complaint.

The engineer, Mihia, was very professional and knowledgeable. He took his time to replace the filter and set up the system properly. He clearly explained how to use and control the boost button on the ventilation system. Mihia also made sure to check everything, complete the report, and send the email right away.

Our property has used HRV’s services for several years. Booking is always easy, and their customer service is excellent.

I’m very satisfied with their service and would highly recommend the company.

Came on time, gave the system a thorough overhaul, and quickly sourced and installed the replacement parts.

both engineers were ex Ellen many thanks

Easy online booking and the service was efficient

Prompt, helpful, thorough.

Engineer was very experienced and after a quick check, he concluded there was no problem with our unit. This gave us a lot of assurance.

Engineer is very knowledgeable and explain how to maintain the system.