HSL Chairs - Maidstone Avis 

101
TrustScore 5 sur 5

4,8

Farleigh Hill Retail Park, ME15 6RQ Maidstone, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

The staff on duty at the time were very helpful & tried to find my original purchase to ensure the colour would match. Unfortunately the records did not go far enough back as we purchased the settee... Voir plus

Noté 5 sur 5 étoiles

The staff were very welcoming, and took great pains to see what we needed. Excellent service. Very friendly staff. They undetstood that our purchases would probably arrive when we were on holiday, so... Voir plus

Noté 5 sur 5 étoiles

Charlotte and the team were all excellent front start to finish. Assisting us to find the perfect riser recliners. Delivery was perfect and fabulous communications. The delivery was on time a... Voir plus

Noté 5 sur 5 étoiles

I visited the Maidestone branch of HSL with my elderly mum to look at riser/recliner armchairs. We met Bethany the Client Consultant. Beth was attentive, polite, knowledgeable and really put my mum... Voir plus


À propos de l'entreprise

  1. Magasin de meubles
  2. Fournisseur d'équipement pour personnes handicapées
  3. Fabricant de meubles
  4. Fournisseur d'équipement de mobilité

À propos de HSL Chairs - Maidstone

Écrit par l'entreprise

HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.


We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.


Award Winning

HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.


Made in Yorkshire

Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.


Family Business

As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.

About HSL Chairs

Écrit par l'entreprise

Up to 25 Year Guarantee
Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
Queen's Award Winners
HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation. 

Occupational Therapist Approved

All products are independently tested

As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe. All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.

Coordonnées de contact

  • Farleigh Hill Retail Park, ME15 6RQ, Maidstone, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

101 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,8

Tous les avis

(101)

3 980 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

We were greeted by Saffron

We were greeted by Saffron, and her warm and friendly greeting made us feel comfortable straight away.
The service she gave us was second to none. Helpful friendly and so so caring.
Also made us a lovely cup of tea.
Thankyou so much Saffron.

21 avril 2026
Noté 5 sur 5 étoiles

The advice before acquiring the chair…

The advice before acquiring the chair and the reality of using it both perfectly matched what my wife required. It is multi functional and easy to use.
We didn’t wait long from viewing to delivery and everything went smoothly. Many thanks.

11 avril 2026
Noté 5 sur 5 étoiles

Excellent experience

There was a lot of parking right in front of the shop. I can't walk far, so that was a good start. The shop was light, airy and clean, well presented with a wide range of chairs to try out. Bethany was extremely helpful, kind and understanding. We weren't hurried and we're given refreshment. Purchased two chairs specific to my particular needs after trying multiple chairs. I can't praise them high enough.

11 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Service

Bought a dual control bed and HSL kept us informed all the way through to delivery. The delivery men were extremely good and assembled the bed in the room of our choice. They took care to get everything right.

22 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Could not have wished to meet 2 more…

Could not have wished to meet 2 more friendly & helpful people,nothing was too much trouble for them.On their sound advice,what we thought we were looking for was not suitable & they guided us through our options.As promised they also brought tea & biscuits!

9 avril 2026
Noté 5 sur 5 étoiles

IExcellent quality and service

I am very pleased indeed to have chosen HSL, a company I have known for many years and while still waiting for the chair, I know it will be of excellent quality and how good it is to BUY ENGLISH!!
Bethany and her driver (Fred?) were both very good company and there was no pressure to buy.
I would definitely use HSL again

24 mars 2026
Noté 5 sur 5 étoiles

Home visit from HSL

We had a home visit from Gill and Grahame who were very friendly and helpful. To have a company that brings furniture to your home to try out for comfort and fit is extraordinary and they deserve 5 stars for that alone. Gill and Grahame were so patient, very professional and knowledgeable. I highly recommend HSL Chairs.

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Gill from Maidstone store was…

Gill from Maidstone store was brilliant, she understood our needs for my brother and took her time to explain everything that we needed to know.
It gave me confidence that we were being looked after well with no pressure to purchase.
We purchased a new bed for my brother and left happy.
Great service and great staff.

17 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Sofas and chair

Excellent service from the comfort specialist Saffron at the maidstone branch of HSL looked at the needs of my motherand was very patient with her resulting in us buying two sofas and a chair that was suitable for her needs I would recommend this store and thank you Saffron you are a credit to HSL.

7 mars 2026
Noté 5 sur 5 étoiles

Great experience

The range of furniture was great and inviting. There was no pressure to buy but good helpful guidance for our needs .
Gilly was excellent at understanding our needs . Thank you

2 mars 2026
Noté 5 sur 5 étoiles

Thoughtful and helpful staff

The sales lady at the Maidstone Branch, Makelia Saka, was extremely helpful in helping my mother find the right chair for her needs. Mum is very small and needed a chair to suit her. We thought we would have a couple of choices, but in fact there were several to choose from, such is their specialist nature. We would definitely recommend their services.

23 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Great purchase experience at the Maidstone HSL store.

From walking into the Maidstone store to the installation of our sofa in our home the experience with HSL was exceptional. The staff at the Maidstone store were genuinely charming, especially Gill who took us around the sofas relevant to our needs. She answered all questions clearly, gave us time to wander round to make our choice and explained the ordering process thoroughly. I cannot fault her customer service expertise. A note too for the two lads who delivered the sofa, who were respectful, cheerful and installed the sofa perfectly. All in all the best purchases experience we have had in a long while, thank you.
I should also add the delivery and installation was extremely good, as is the sofa itself. Altogether an excellent experience.

13 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Can't recommend HSL highly enough!

After having searched in vain for several weeks at other furniture stores, we have just bought a lovely 3-seater sofa from HSL at Maidstone. We found the staff really friendly, very knowledgeable and helpful without being pushy. We were able to choose from many different styles of sofas and fabrics etc, all of a very high quality. Importantly, we have at last found the good lumbar support and comfort that the seats of our new sofa provide.
We can't recommend this store highly enough! Thank you.

14 février 2026
Avis spontané
Noté 5 sur 5 étoiles

Riser/recliner

We visited HSL Maidstone to view recliner chairs for my father. We were met by Gill and were shown a selection of chairs, ensuring the correct size was fitted for him and enabling my father to test each one at his own pace. Gill was extremely helpful and very supportive explaining the functions to my father to assist his decision. Gill was absolutely wonderful and my father left very happy looking forward to the arrival of his new chair. Thank you Gill and HSL for such excellent service.
Absolutely brilliant
Absolutely fantastic

8 février 2026
Avis spontané

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