Welcomed at the door, politely asked what were looking for, given sensible suggestions, offered tea and coffee, and then given time to browse - no chasing, no pressure. When seen moving between ju... Voir plus
Établissement
Changer d'établissementFarleigh Hill Retail Park, ME15 6RQ Maidstone, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
From the moment the at home team visited us, we felt at ease. We went through options and decided on a riser-recliner and 3 seater sofa, then came choosing the colour - patience was the theme and th... Voir plus
I visited HSL at Farleigh Hill twice in the last month. Both times I spoke to Louise who was very helpful, patient and knowledgeable. She kept me informed every step of the way while trying to navigat... Voir plus
Excellent advice from Charlotte & Ken. Time taken to explain everything. So polite & helpful. I was really impressed!
À propos de l'entreprise
- Magasin de meubles
- aussi dans
- Fabricant de meubles
- Fournisseur d'équipement de mobilité
- Fournisseur d'équipement pour personnes handicapées
À propos de HSL Chairs - Maidstone
Écrit par l'entreprise
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Écrit par l'entreprise
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Coordonnées de contact
Farleigh Hill Retail Park, ME15 6RQ, Maidstone, Royaume-Uni
4,8
Excellent
115 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Large range of the type of chair I was…
Large range of the type of chair I was looking for. No pressure from the staff (except whether to have tea or coffee). Staff advising on the correct size of chair and features made it easier for me to choose.
12 avril 2025
Saffron was very knowledgeable and…
Saffron was very knowledgeable and helpful today. Would recommend visiting and purchasing from the store.
9 avril 2025
Avis spontané
A pleasant experience …
A very helpful assistant called Saffron, who gave easy to understand advice without rushing me for a decision.
A chance to try different chairs .and sit for a long time on the chosen one.
4 avril 2025
Avis spontané
Everything you need for the best service, choice & experience. Read on…..!
The staff were really helpful, friendly & extremely knowledgeable, without being overly intrusive as we browsed .
They listened & answered all our questions & concerns honestly & patiently. We were neither hassled nor given the power sales pitch. We actually took a long time to get our choices just right & to make up our minds, over 3 visits, since this would be a large outlay for us.
The range of suites was excellent & the fabric choices wonderful. We appreciated the fact that it is a family run British company & one we could come to a local showroom. All in all an excellent experience. We are now eagerly awaiting the arrival of our 4 seater settee & 2 reclining chairs. The tea & biscuits by the way, was a brilliant touch!! Thank you.
30 mars 2025
Home Visit
I had a home visit from Charlotte and Grahame . They took time and effort to make sure I had the right size chair and that I was comfortable.
4 avril 2025
Avis spontané
The member of staff was very well…
The member of staff , Gill, was very well informed, patient and helpful without being “ pushy”. We maintained contact whilst I went through several alternatives to suit my needs and she priced each possibility for me but gave me space to decide.
21 mars 2025
Helpful friendly staff who were patient…
Helpful friendly staff who were patient and gave time to make constructive choices.
21 mars 2025
A warm welcome and professionalism!
From the warm welcome by Saffron the sales representative to delivery today of our new mattress the service was excellent and seamless. Thank you to Edwin and Garry for their service in delivering and installing we are very grateful. Can’t wait for our new chairs and sofa to come in the next couple of weeks!
26 mars 2025
Avis spontané
Fantastic service from ordering to delivery
Fantastic company from the lovely Louise at the Maidstone branch all the ladies of customer care and the very tall delivery man Conor . Very pleased with our new furniture . Slight hiccup with sofa legs but customer care sorted straight away and new legs arrived within 4 days. Excellent service
21 mars 2025
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.