HUB Financial Solutions Avis 

917
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So, I don't want to jinx anything as the final process of moving to an annuity isn't complete yet, but so far I have to say the team at Hub have been fantastic. Professional, great updates, fast pape... Voir plus

Noté 5 sur 5 étoiles

Nico Mvete at Hub did a superb job in obtaining the best possible enhanced annuity rate for me and tirelessly followed this through to completion. Nico provided advice throughout with form filling... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speaking to Laura about the purchase of my annuity was an absolute pleasure. She explained everything, clearly and confidently and regularly stopped to make sure I understood and whether I had any... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The appointment system worked well, telephone calls came through on time. The staff were clear and courteous. The advisor took great pains to clarify everything, listened carefully and gave short conc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Argent & assurance

Écrit par l'entreprise

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

917 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(917)

203 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Laura was helpful and approachable

Laura was helpful and approachable, gave clear unbiased guidance of options and made what could have been a confusing conversation, uncomplicated and helpful

16 décembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

We’re delighted to hear that our advisor was helpful and made things easier for you😊 Thank you for your feedback!

Noté 5 sur 5 étoiles

Laura from Hub Financial Solutions.

Laura from Hub Financial Solutions was absolutely brilliant to deal with. She was pleasant, friendly and, above all, extremely knowledgeable about what she was talking about. She put it over in an easy to understand way and if anything wasn’t quite clear she could explain it in clearer detail. Laura was a pleasure to deal with and was very helpful too.

21 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your review Nigel. It's so wonderful to hear about your positive experience with our advisor😊

Noté 5 sur 5 étoiles

BIG shout out for David

The advisor, David, was extremely helpful and his patience was above and beyond. A big Thank You, Sarah Stott

12 décembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Your positive experience with our advisor is so lovely to hear. Thank you for taking the time to leave us a review and for choosing us😊

Noté 5 sur 5 étoiles

From the time I decided to use Hubb…

From the time I decided to use Hubb David has been my advisor. He has been extremely helpful with everything, patient when I've asked too many questions and always available when needed. He was thorough and professional throughout but also friendly. Excellent advisor and service.

8 décembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

We’re so pleased to know our advisor was able to assist you effectively. Thank you for sharing your experience Eileen - it’s greatly appreciated😊

Noté 5 sur 5 étoiles

I want to thank Laura for making me…

I want to thank Laura for making me feel at ease by clearly running through and explaining details concerning my pension. Generally, I feel very uncomfortable discussing financial and personal medical matters with a stranger, but she was very sensitive, understanding, professional and refreshingly good humoured. In conclusion I personally think that HUB Financial Solutions are very fortunate to have her in their employment.

5 décembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us such a lovely review Steven. We’re delighted to hear that our advisor was helpful and made things easier for you😊

Noté 5 sur 5 étoiles

Thank you Steve

Steve Harris was our advisor and we trusted him implicitly from the beginning. He was attentive and patient, always ready to help and advise. I would totally recommend Steve to anyone who wished to use Hub Financial Solutions.

18 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your kind words Patricia! We’re delighted to hear that our advisor provided you with such a positive experience😊

Noté 5 sur 5 étoiles

Good Methodical Service

In the course of a couple of phone calls, Laura very methodically went through the necessary questions, explained options and was totally open about the commission that the Hub would be earning from my annuity purchase. My own research suggests the final quote is competitive. I would recommend the Hub to anyone looking for an annuity quotation.

27 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you John - that's great to hear

Noté 5 sur 5 étoiles

Definitely recommend Hub Solutions

Laura was very helpful, polite & patient each time we spoke to her. She took the time to answer all our questions & to make us feel at ease during this daunting process. Very professional service.

27 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for the feedback - I'll pass it on to Laura

Noté 5 sur 5 étoiles

Was given very detailed and thorough…

Was given very detailed and thorough explanation of all.
Very helpful advisor.

26 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

So glad to hear you've had a positive experience with our advisor! Thank you for your feedback 😊

Noté 5 sur 5 étoiles

Professional and helpful

We were given a very thorough and detailed explanation of what this would involve and all the options open to us. At no time were we pressured in any way and we were impressed by the trouble taken to understand our needs and the constructive advice given.

4 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your feedback Annie! We're happy to hear that you had such a positive experience with us 😊

Noté 5 sur 5 étoiles

Hub - Ashley Quate

My financial advisor through Hub was Ashley Quate. Ashley was informative & explained complex information in simple to understand terms. Unfortunately during the process I had a family bereavement but Ashley demonstrated empathy & kindness throughout a very difficult time. I can highly recommend this company based on my experience in dealing with them. My whole application from start to finish was handled professionally & with attention to detail.

1 octobre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Really appreciate the feedback Collette. I'll pass it on to Ashley. Thank you.

Noté 5 sur 5 étoiles

Thanks Hub for excellent service!

I’m more than happy with the information Laura gave me and the service provided was excellent. Laura is very knowledgeable and took the time and trouble to make sure that I understood everything properly. I really appreciated that. She put me in the position to make an informed choice which again, I really appreciate. Information was provided when promised. Thank you

24 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your wonderful review Carol 😊 It's so great to hear about your experience with your advisor!

Noté 5 sur 5 étoiles

Efficient, effective and excellent service.

From the initial contact with Ashley we have been treated both professionally and efficiently.
Every aspect of the procedure was explained with complete transparency and appropriate timings were met.
Ashley was always rigorous in explaining the nature of ER and there were no surprises at any stage.

23 septembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

It's great to hear about your positive experience with our advisor! Thanks for the review Ian! 😊

Noté 5 sur 5 étoiles

I was impressed with the level of personal service and depth OBD understanding and explanation provided

I was supplied with all the details I required (and more as I had carried out my due diligence).
Ashley was happy to dive deep into any specific question I had. He ensured I fully understood my commitments explored options and overall supplied a complete package for me.
He also explained fully and honestly the time line involved, and didn’t sugar cat any of the time scales and process involved.
Finally at the very last minute, Ashley again ensured that I fully understood my obligations as well as the service provider.
Overall the service was first class, I made changes, asked for clarification, time lines and other information related to my needs.
He was happy to fully explain and make any amendments.

12 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

We do try to give a first class service - thank you for the great feedback. I'll pass it on to Ashley

Noté 5 sur 5 étoiles

Fantastic guy really helpful and made…

Fantastic guy really helpful and made it so easy explaining every item thoroughly and never pushing to make a sale.

18 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review Gerard! We're so happy to hear you had a positive experience with us 😊

Noté 5 sur 5 étoiles

I enjoyed an informed conversation with…

I enjoyed an informed conversation with Laura, who clearly has a good knowledge of her subject.
I was surprised how quickly she could get a number of replies from pension providers which answered my queries helpfully.
Thank you Laura.

12 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review Hannah! It's great to hear such positive feedback on our advisors 😊

Noté 5 sur 5 étoiles

Very impressed with service.

Andy Chadwick was very helpful and professional while he guided us through the process of Equity Release. He is very approachable and happy to answer our questions in a clear, calm manner. Thoroughly recommend.

6 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you - we'll pass on your feedback to Andy

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