HUB Financial Solutions Avis 

917
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

So, I don't want to jinx anything as the final process of moving to an annuity isn't complete yet, but so far I have to say the team at Hub have been fantastic. Professional, great updates, fast pape... Voir plus

Noté 5 sur 5 étoiles

Nico Mvete at Hub did a superb job in obtaining the best possible enhanced annuity rate for me and tirelessly followed this through to completion. Nico provided advice throughout with form filling... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Speaking to Laura about the purchase of my annuity was an absolute pleasure. She explained everything, clearly and confidently and regularly stopped to make sure I understood and whether I had any... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

The appointment system worked well, telephone calls came through on time. The staff were clear and courteous. The advisor took great pains to clarify everything, listened carefully and gave short conc... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Argent & assurance

Écrit par l'entreprise

We aim to transform customers' lives in retirement - it's what makes us different. We take the time to build up a detailed understanding of each individual’s financial situation and what they want to achieve. HUB Financial Solutions is part of Just Group plc, a specialist in the retirement market. As a Group, we’ve helped more than 700,000 people achieve a better later life through our solutions and services. HUB Pension Consulting specialises in providing client advisory services to Defined Benefit pension scheme trustees and scheme sponsors undertaking bulk member options exercises.


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4,8

Excellent

TrustScore 5 sur 5

917 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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4,8

Tous les avis

(917)

203 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The whole team at HUB were excellent

The whole team at HUB were excellent, patient and informative. Especiallly Andy Chadwick who was so patient with us, and Mattthew who concluded the deal. I cant rem3ember all the named of people who spoke to me, but they were all good.
Thank you all.

20 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review Jim. Here at HUB we always strive to provide great service for all our customers, so we're delighted to hear about your positive experience with several of our advisors.

Noté 5 sur 5 étoiles

I would highly recommend a consultation…

I would highly recommend a consultation with HUB, and in particular Steve Harris who was incredibly helpful, knowledgeable and always professional. Although equity release was not the product for me, he was happy to signpost me to companies which could potentially help me. Thank you!

23 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your review Lesley! We're so glad to hear about the great service you received from one of our advisors.

Noté 5 sur 5 étoiles

Pension Advice from Hub Plc

Used Owen Reid at Hub Plc to consider transferring out of a defined benefits scheme and received excellent service. He interviewed me extensively to understand my priorities and objectives and then produced a very detailed report that supported a decision to transfer out.

I really feel listened to and understood - many thanks, it shows expertise, professionalism and great people skills. I've Hub in the past when I retired for advice and planning and I'll be happy to use them again in future.

23 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review John. It's so great to hear about the amazing support you received from the HUB team!

Noté 5 sur 5 étoiles

My first dealings with Equity release

My first dealings with Equity release, working as POA for a friend. Steve Harris has guided me through the process and the issues we have had to deal with, in particular in relation to the problem of severe dementia of the individual concerned.

Dealings with Adult care services is slow, bureaucratic and can be frustrating.

Timing and determining the right financing has been crucial in this exercise; Steve has provided assurance, professionalism and peace of mind.

Really appreciate his help and advice

23 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review. It's wonderful to hear about the amazing support you have received from our advisor when going through the equity release process.

Noté 5 sur 5 étoiles

This is the second time I have used HUB…

This is the second time I have used HUB Financial Solutions and again they were very efficient and helpful. They send all paperwork quickly and explain everything as you go along. I would highly recommend them.

22 janvier 2026
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review Janice. We're so happy to hear about your positive experiences with us!

Noté 5 sur 5 étoiles

Very helpful- informative and friendly-…

Very helpful- informative and friendly- felt safe in their hands - a big shout out to Laura

21 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your kind words Debby. It's so great to hear about your wonderful experience with one of our advisors!

Noté 5 sur 5 étoiles

Alison Wren gave me a brilliantly clear understanding of equity release options. Thank you .

I am delighted that Alison Wren was my Financial Adviser from Saga Hub Financial Solutions. She made everything about gaining funds from my property clear and very accessible. Alison explored my financial position, putting me at ease by answering questions and clarifying throughout the process. She gave me a full picture of my borrowing options and gave me time to consider and dither as I grappled with the pros and cons of the opportunities available. Alison listened, gave me time. She matched the equity release offers available at the time and gave me choice which was great. Alison also suggested exploring the borrowing alternative of Retirement Interest Only Mortgages as I wanted to repay interest each month. Saga partner with a company called Tembo and the trust I built while working with Alison enabled me to work with Tembo on that basis aswell. In the end the better borrowing rate at the time was with Tembo and I will take that route just now. But I have no doubt I will return to Alison in the future as my borrowing life evolves. Thank you so much Alison for freeing up my lifestyle and ‘later life living’ with your kind and trusted advice. I truly recommend Alison to anyone seeking advice about equity release.

20 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave such a wonderful review Jane. It's so great to hear about the amazing support you received from one of our advisors when exploring your equity release options.

Noté 5 sur 5 étoiles

HUB financial experience

A very helpful informative and friendly experience i would highly recommend
HUB financial solutions

3 décembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review! We're so happy to hear about your wonderful experience with us.

Noté 5 sur 5 étoiles

Excellent all round

Excellent all round. Established our needs. Clear unbiased advice provided. Very happy to speak again to Alison as we review needs in future.

19 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your kind review! We're so glad to hear that everything went smoothly.

Noté 5 sur 5 étoiles

A straightforward process with excellent support.

I can honestly say that my dealings with HUB and in particular, Andy Chadwick, were excellent. I felt confident and listened to throughout the whole process, every stage was explained and all my questions were answered honestly and with clarity. The whole process was a lot easier than I had envisaged and I would recommend HUB to anyone considering equity release.

3 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your wonderful review Maureen. We're delighted to hear about your positive experience and that advisor was able to guide you through the equity release process!

Noté 5 sur 5 étoiles

Excellent service

We cannot rate our experience highly enough, we were given excellent advice,the call was received on time by a very professional and pleasant lady, Alison provided us with the information we needed plus more which has helped us enormously to see how we have been and looking forward can manage our finances to our advantage, thank you Ms Wren, we are forever grateful customers.

14 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review Christine. We're so glad to hear you had such a positive experience with our advisors!

Noté 1 sur 5 étoiles

An incredibly elongated and frustrating process.

A total of 123 day's start to finish, an extremely frustrating and elongated process.

The telephone staff who I spoke to (and there were many of them over this 4 month period) were very polite and professional, however once each call had ended it felt like there was little or no proactive action taken to follow through the application process. I made several calls myself directly to the various organisations involved just to try and keep it moving forward.

It felt like I was doing the job of HUB Finanacial Solutions for them.

14 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Dear Mr Wood,

We're sorry that your experience with HUB Financial Solutions did not meet your expectations. Throughout the process of setting up your annuity, we provided you with an outline of our process and the requirements for completion. Once our team had received everything needed, we worked to complete the purchase of your annuity, keeping in regular contact with you.

We appreciate your feedback highlighting the length of the process, and we will use your comments to review and improve our service, as we pride ourselves on our customer service and our aim is for people to feel positive about their interactions with us.

Kind regards,
HUB Financial Solutions

Noté 5 sur 5 étoiles

CLEAR and concise.

CLEAR and concise.
Alison WEIR was excellent.

13 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

We're delighted to hear about your positive experience with our advisor Tim. Thank you for taking the time to leave us a review!

Noté 5 sur 5 étoiles

Expertly done

From start to finish everything went well, very expertly done and very satisfied with the outcome

6 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your lovely review Marion. It's great to hear that everything went smoothly!

Noté 5 sur 5 étoiles

Fantastic Service - Highly Recommend

Nothing but superlatives to relate regarding recent dealings with Hub Financial Solutions. Held a set of in depth meetings with Retirement Adviser, Steve Harris, in relation to the feasibility and suitability of a lifetime mortgage. Throughout the process, Steve was polite, courteous, interested, informative and extremely thorough, explaining every step of the application in layman's terms, offering expert advice and ensuring everything was divulged and fully understood.

During my career, I was employed in big business blue chip sales, most notably as UK Sales Manager. As such, I know good people when I see them and Steve is seriously as good as they come, a credit not only to Hub but also himself and his profession in general. Needless to say - and as a direct consequence of the aforementioned meetings and the eventual outcome of these - I would have no hesitation in recommending Hub to anyone seeking similar such advice.

Seriously impressed. Five star service with a smile. Good luck for the future, Steve, if you're reading this; it was a pleasure doing business with you.

Up the Palace!

9 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you so much for taking the time to leave us such a wonderful review Gary. We take great pride in our customer service here at HUB Financial Solutions, so it's great to hear about your positive experience with one of our advisors!

Noté 5 sur 5 étoiles

Very Helpful

Very Helpful, efficient and reliable

17 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your kind review!

Noté 5 sur 5 étoiles

Very helpful information and advice

Received very informative information and assistance with an enquiry. Made to feel important and had good follow ups.

13 novembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for taking the time to leave us a review Alison. We're so happy to hear about your wonderful experience with us!

Noté 5 sur 5 étoiles

Excellent service

When we had decided to go ahead with equity release we contacted four other providers but we decided on saga .from the moment we spoke to Clair and-we felt comfortable with our decision we never felt under pressure,everything was explained and were given time to discuss with our children it was such seamless process.thank you clair and everyone in saga

6 janvier 2026
Avis spontané
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Réponse de HUB Financial Solutions

Thank you for your kind words Richard. We're so happy to hear about your positive experience with HUB Financial Solutions when going through the equity release process!

Noté 5 sur 5 étoiles

So pleasant to deal with a Company that…

So pleasant to deal with a Company that exerted no pressure whatsoever instead taking a serious amount of time guiding us through all the various options available to us - all of which were explained in great detail and in an easily understood language and manner. Initially we were somewhat daunted at the thought of Equity Release and were pleasantly surprised how simple and speedy the process turned out to be. Cannot praise highly enough David Farrell who guided us throughout making the whole process seemingly transparent and ensuring we understood every facet of the arrangement.
A good company to deal with.

10 décembre 2025
Avis spontané
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Réponse de HUB Financial Solutions

Thanks for your feedback, great to hear that David made everything clear to you.

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