HUB Financial Solutions Avis 

I went through a very thorough process, which made me focus on my motives and needs. Hub Financial Services, for SAGA, are aware of their responsibilities and they have created a well co-ordinated service involving three organisations. This begins with contact from a Financial Adviser. Andy is very knowledgeable and supportive, and discussed my financial aims and all available options to help me achieve them, including whether equity release was the best solution in my circumstances. He was there for me all the way through and, if needed, into the future. I chose Saga because it has a good reputation and I never had any cold calling or junk mail after my initial enquiry, as I did with another provider. Also their option of repaying the loan within six months with no penalty, is reassuring, if unlikely to be taken up. There was never any pressure applied and queries were always answered quickly and professionally. There is a lot of paperwork and it’s well worth the time to read it thoroughly, as it’s a big decision with consequences on both sides of yes or no. I reached the right decision for me and it has made my future feel a lot lighter.

Thomas, the agent who managed my call could not have been more polite, helpful or professional. He has excellent communication skills and the information he shared was so easy to understand. It is people like him who make all the difference to customers like myself, who are seeking information and clarity. Definitely a gold standard experience.

Had a pension review with Laura Herdman who was extremely helpfull and very professional a very good asset to your company.

Laura phoned me at the arranged time and was very clear in how she explained my options to me. She answered all my questions without using jargon on unfamiliar language. I really appreciated the service I received.

Laura was totally professional, courteous and very informative. I was very impressed with how she dealt with me.

Nothing but praise for her.

When I spoke to Laura today I found her a most helpful and supportive person,she spent her time going over the questions she asked and the options being offered to me.
Laura told what options that were available and which hopefully I have made the correct decision.

Steve was very helpful and gave me advice which was alternative too what I was enquiring and a better outcome

Gave advice to my late mother to Jane just her on her pension after she had suffered a stroke no higher rate given and 0% years protected so she had her pension for 6 months passed away and this company & JUST took over £100,000

I've been a bit anxious about going through this process, scams, hard-sells and pushy advisors. I needn't have worried, timely meeting with Laura who was able to put me at ease, give me all the info I needed to make the right decisions, (even though she had a little difficulty with Welsh address,, Ll,,,,,, lol, thanks for your help and support,

Laura was very helpfui and patient with me when she needed to be. I'm very pleased with the service that was provided.

I have recently dealt with Andy from Hub financial, he was very friendly and professional, he listened to me, understood my needs, he didn't push or use complicated language and made sure I was comfortable with everything. Fantastic people to deal with,I highly recommend them.

I was referred across to Hub as my existing provider couldn't provide the best rate available for my annuity. The handover was very smooth and very capably supported by Laura Herdman who took me through the process whilst dealing with any questions I raised along the way. I must say, Laura was thoroughly pleasant to work with and it was nice to hear her Irish accent as she spoke and referring to pennies rather than pence which is a nice but rare thing these days!

Very helpful and patient when needed, handling two policies instead of just one. Very pleased and grateful.

Spoke with an advisor named Andy
He was excellent- didn’t push a product i didnt need, he actually directed me to a colleague in a different department who he felt would be a better fit for my needs.
Good honest advice well explained.
Certainly impressed me.
Mike

Jack was patient and attentive, went through all the options and came up with a solution that suited me. I can strongly recommend HUB Financial Solutions.

My equity release application was approved and completed and funds transferred speedily.

Andy Chadwick has just supported my parents through the process, which for 2 very elderly people can be a bit worrying. His patience to manage separate calls with them due to them not being able to be on the same call was exceptional. All risks were identified and great care was taken to ensure that my parents were happy with the outcome. I can highly recommend Andy and his team to work through this process and advise on the optimal solution.

Laura of Hub Finance Solutions went through my pension with me. She had to go through the boring bits and didn't make it painful and then went through the Finance bits in a way I could understand. If I interrupted with a question she didn't sound annoyed and answered in such away I understood, at a level I was happy at and not patronising. By the time we finished I felt I could make an informed decision
Thanks Laura

Yesterday I spoke with Laura Herdman regarding my pension options. She was most professional and helpful and spent a great deal of time making sure I fully understood the procedure. Overall I was very happy with how it went.

I would like to thank Jackie Hart
for all her help , she was very professional and explained everything very clearly.
I would definitely recommend her.
She is a credit to the company .
Many thanks