We had a mix up and accidentally bought 2 policies. The customer service was very helpful and processed a refund for us promptly. The policy we kept was affordable and for a company with good customer... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Using the online tool was simple and easy to use. However the add on extra makes these premiums creep up ever so quickly. Though on review the price was still very competitive. Hopefully I never nee... Voir plus
L'entreprise a répondu
I do a lot of research to buy car insurance and this year Huddle was the winner. Best value for money. Easy to do over the internet, as I'm an older Aussie. And no constant advertising or bombardment... Voir plus
L'entreprise a répondu
I can confirm that I was responded to by at least 2 huddle employees regarding this post. However one question remains: What happens in an emergency?
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
By combining our insurance and technology expertise, we're making insurance quicker, better and cheaper. Life moves fast. Who wants to hang around for insurance? Huddle's award-winning car insurance offers flexible options, including Pay As You Drive. Enjoy friendly, Australia-based support and the convenience of buying, managing, and claiming 24/7. Join thousands of satisfied Australians who trust Huddle for their car, home and travel insurance needs.
14 Day Money Back Guarantee
Try our products risk free
If you decide that this policy is not for you and you have not made a claim, you may cancel any Huddle policy within 14 days of it starting.
Coordonnées de contact
4,2
Bien
7 k avis
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Can’t do simple changes without…
Can’t do simple changes without cancelling
Competitors are much cheaper with better benefits
13 avril 2026
It was cheaper than my previous…
It was cheaper than my previous insurance policy but I would prefer a paper policy rather than email.
12 avril 2026
Great customer service
We had a mix up and accidentally bought 2 policies. The customer service was very helpful and processed a refund for us promptly. The policy we kept was affordable and for a company with good customer service that’s very rare.
10 avril 2026
Réponse : Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
Huddle has great customer service
Huddle has great customer service. Efficient and friendly, and the pricing structures work well depending on what your requirements are each year.
9 avril 2026
Réponse : Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
How do I actually contact huddle for…
I can confirm that I was responded to by at least 2 huddle employees regarding this post. However one question remains: What happens in an emergency?
14 février 2026
Réponse : Huddle Insurance
We are sorry to hear you feel this way and would like to better understand why. We did attempt to call today and couldn't reach you. We have sent you an email to discuss further please get in contact with us if you are still needing any further assistance.
Thanks!
Réponse : Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
Réponse : Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
It was quick and easy to get a quote…
It was quick and easy to get a quote and transfer into a paid policy with a top price
7 avril 2026
Réponse : Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
New customer
Using the online tool was simple and easy to use. However the add on extra makes these premiums creep up ever so quickly. Though on review the price was still very competitive. Hopefully I never need to make a claim to review the other side of all this.
10 avril 2026
Réponse : Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
The absolute worst experience ever.
The absolute worst experience ever.
Back and forth for almost 8 months now!
I would NEVER EVER recommend them to anyone!
Non existent customer service, poor communication, lengthy delays...
31 juillet 2025
Avis spontané
Happy with the simplicity of the car…
Happy with the simplicity of the car insurance application. Hope roadside assist & any needed claims will be this easy.
A big thank you!
9 avril 2026
Réponse : Huddle Insurance
Thank you for taking the time to review us and for the 4 stars too, we appreciate your feedback If you ever need us, please visit huddleinsurance.com.au/help where you’ll find our contact details and easy ways to get in touch.
Good price and very easy.
9 avril 2026
Réponse : Huddle Insurance
Thank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
I found it very easy to follow your…
I found it very easy to follow your website and was also really impressed with the process overall!
8 avril 2026
Réponse : Huddle Insurance
Thank you for your excellent review and for the 5 stars too, we really do appreciate it. Thanks for choosing Huddle.
Everything was straightforward and easy.
9 avril 2026
Réponse : Huddle Insurance
Thank you for taking the time to review us and for the amazing 5 stars too - Welcome to Huddle.
This is the third policy I’ve had with…
This is the third policy I’ve had with Huddle. Their premiums are very competitive their claim processes relatively simple.
9 avril 2026
Réponse : Huddle Insurance
hank you for the excellent review and for the awesome 5 stars too, we appreciate your feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.