Hugh Rice, St Stephen’s Hull I recently gifted my deceased mum’s silver ring to my daughter so she could gift it to her girlfriend for an upcoming birthday. Unfortunately, there was a garnet and di... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again p... Voir plus
L'entreprise a répondu
We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kr... Voir plus
L'entreprise a répondu
The staff at Hugh Rice are lovely people, very attentive, knowledgeable and professional. Nothing is too much trouble. Fantastic selection of jewellery and watches. I've been a customer o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Informations provenant de diverses sources externes
Hugh Rice the Jewellers was established in 1971 by Hugh. His brother Mike joined him three years later as an apprentice jeweller, and the store remains to this day a family-owned and run business. We at Hugh Rice are immensely proud of our heritage, from humble beginnings as a basement workshop to a chain of thriving high street jewellery stores stocking the most recognisable and loved brands from across the world. We are specialists in diamond jewellery and luxury watches, and always deliver an outstanding level of customer care. Our on-site Service and Design Centre continues to provide bespoke in-house jewellery designs, watch servicing and jewellery repair.
Coordonnées de contact
PO BOX 614, HU9 9PP, Hull, Royaume-Uni
- 0800 342 3180
- info@hughrice.co.uk
- hughrice.co.uk
4,9
Excellent
4 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Impeccable Service, as always
Hugh Rice, St Stephen’s Hull
I recently gifted my deceased mum’s silver ring to my daughter so she could gift it to her girlfriend for an upcoming birthday. Unfortunately, there was a garnet and diamond missing . Hugh Rice made great efforts to find a stunning piece of amethyst as to match the garnet , and they did so beautifully and at a very reasonable price.
The service is impeccable, they have reset my wedding ring diamonds and polished it up twice, nothing is too much to ask .
Many thanks .. this ring will look beautiful
23 juin 2026
Avis spontané
Another fantastic experience at Hugh…
Another fantastic experience at Hugh Rice in Hull. Collected my new Rolex from Kristian who is simply a pleasure to deal with. Cant rate Kristian high enough, he always makes the experience a very special occasion. Thanks for everything, I wouldn’t go anywhere else.
27 novembre 2025
Avis spontané
2nd item i have ordered both came…
2nd item i have ordered both came super fast really good quality item's 👌 happy customer
30 octobre 2025
Gucci earrings purchase
web site easy to navigate and varied payment options options
Very speedy delivery
24 octobre 2025
Repairing sentimental jewellery
Having taken my ring to Hugh Rice for a clean, it was bought to my attention that the setting had worn and I was at risk of losing the stones. (I was told I could wear it for my wedding day and then that was it!!)
I’ve just got my beautiful ring back today and they have done a fantastic job. The central stone had always been a little offset and that has been corrected without altering the overall proportions. The emerald has been polished and the diamonds are so sparkly.
I had the ring made to celebrate the birth of my second child so it’s very sentimental.
If you have items of jewellery that are sentimental and you need a trustworthy repair, don’t hesitate to take it to Mike and his team.
I have been a customer since 2000 and have not found another jeweller either locally or further afield who can match them in terms of quality, value for money and customer care. Thank you Hugh Rice.
16 septembre 2025
Avis spontané
No problems at all. Efficient
No problems at all with my online purchase. Item arrived within 48 hours and everything went as expected. Would buy again from Hugo Rice.
27 février 2025
Another great experience
Kristian is a pleasure to deal with. He’s genuinely passionate about watches and balances being personable with professionalism. This was a special purchase for me, and he made sure the experience lived up to the occasion.
17 août 2025
Réponse de Hugh Rice The Jewellers
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
I recently collected my Rolex
I recently collected my Rolex, and I couldn't be happier with the entire experience. From start to finish, Max was absolutely brilliant. He was professional, friendly, and incredibly helpful throughout the whole process.
Despite the long lead times typically associated with sourcing a Rolex, he managed to secure mine in just 11 months.
Max kept me updated at every stage, was always transparent, and made the final collection feel really special. I’d highly recommend him.
Great service from start to finish!
14 juillet 2025
Avis spontané
Réponse de Hugh Rice The Jewellers
I will pass this straight across to Max and the Rolex Team who will love your wonderful comments on your customer experience
Réponse de Hugh Rice The Jewellers
Brilliant to hear you had a good shopping on-line experience, thank you!
Another great interaction with Hugh…
Another great interaction with Hugh rice today with Kristian he's an asset to your company built a great customer relationship with him over the years we love talking watches and travel adventures would not go anywhere else
Oliver
11 juillet 2025
Avis spontané
Réponse de Hugh Rice The Jewellers
We are delighted to hear that you had such a wonderful experience in store. We will be sure to pass your lovely comments to Kristian and the Rolex Team. Thank you so much for your 5* review and for sharing this.
Réponse de Hugh Rice The Jewellers
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
Réponse de Hugh Rice The Jewellers
Thank you for such a nice review, it's great to hear how happy you are with our customer service!
Hugh Rice Superb
The guys at Hugh Rice have really looked after me on my watch journey. Allun Michaels is top drawer. I cannot recommend Hugh Rice highly enough. Many thanks Dave
15 juin 2025
Avis spontané
Réponse de Hugh Rice The Jewellers
I will pass this straight across to Allun and Hull Team who will love your wonderful comments on your customer experience
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.