Hugh Rice The Jewellers Avis 

3 773
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Hugh Rice, St Stephen’s Hull I recently gifted my deceased mum’s silver ring to my daughter so she could gift it to her girlfriend for an upcoming birthday. Unfortunately, there was a garnet and di... Voir plus

Noté 5 sur 5 étoiles

Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We have been long time customers with Hugh Rice and always had great service. This year we have purchased a few items from them and we have received fantastic service from Nikki (shop manager) and Kr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Hugh Rice are lovely people, very attentive, knowledgeable and professional. Nothing is too much trouble. Fantastic selection of jewellery and watches. I've been a customer o... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie

Informations provenant de diverses sources externes

Hugh Rice the Jewellers was established in 1971 by Hugh. His brother Mike joined him three years later as an apprentice jeweller, and the store remains to this day a family-owned and run business. We at Hugh Rice are immensely proud of our heritage, from humble beginnings as a basement workshop to a chain of thriving high street jewellery stores stocking the most recognisable and loved brands from across the world. We are specialists in diamond jewellery and luxury watches, and always deliver an outstanding level of customer care. Our on-site Service and Design Centre continues to provide bespoke in-house jewellery designs, watch servicing and jewellery repair.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(3 773)

13 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Hugh Rice Jewellers is a MUST VISIT shop

Hi, I bought a ring from Hugh Rice. The way they treat their customers is excellent. Nothing was too much trouble and the staff are uber professional.
I'd highly recommend a visit to this shop, amazing value, superb quality and a lovely shopping experience.

6 août 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

We are delighted to hear that you had such a wonderful experience in store. Thank you !

Noté 5 sur 5 étoiles

Happy Customer!

Well priced wallet, arrived a couple of days later by Special Delivery Guaranteed. In prime condition. Happy Customer!

31 juillet 2024
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Réponse de Hugh Rice The Jewellers

Brilliant to hear you had a good shopping on-line experience, thank you!

Noté 5 sur 5 étoiles

Just a good service.

29 juillet 2024
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Réponse de Hugh Rice The Jewellers

We are really pleased you were happy with the service. Thank you!

Noté 5 sur 5 étoiles

Amazing service!!!!

Amazing service!!!!
Two watch batteries fitted in 5 minutes.

Thank you will def. be returning to your store!!!

29 juillet 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

That's what we like to hear, thank you for your great review.

Noté 5 sur 5 étoiles

I don't know where to start but I'll…

I don't know where to start but I'll give it a try back in 2020 I went in store bear in mind I was 18 at the time. I went into the Rolex part of the store looking at all the watches. Lily was amazing I can remember saying to her "one day I'll own a watch like this" during this time I was buying gucci jewellery but roll on 2023. I got my first Rolex datejust 36 for a birthday present. Lily got me a ballon and card for when I collected it on my birthday it really made it that extra special for me. every since that day I have bought tudors and breitlings from different staff over the few years. Every time I pass by I always walk in to look at the watches and to talk to the amazing staff. Without fail the staff always welcome me and have a chat it genuinely feels like a family.

To all the Team Thank you

27 juillet 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

I will pass this straight across to the Hull Team who will love your wonderful comments on your customer experience. Thank you

Noté 5 sur 5 étoiles

Another visit to Hugh Rice in Hull…

Another visit to Hugh Rice in Hull today to collect my new Rolex. On arrival I was met by a female member of staff with a very nice coffee and made very welcome. The handover of my watch was again provided by the ever impressive and enthusiastic Kristian who makes the whole experience a special one. I can fully recommend and endorse Hugh Rice jewellers, top marks, superb staff.

22 juillet 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

Thank you so much for your 5* review and for sharing your experience . We will be sure to pass your lovely comments to the Hull Team.

Noté 5 sur 5 étoiles

Recent purchase of Mikimoto earrings

Recent purchase of Mikimoto earrings. Extremely pleased with purchase. Communication was excellent from Hugh Rice Jewellers. Earrings arrived well packaged. I would definitely recommend to other customers.

3 juin 2024
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Réponse de Hugh Rice The Jewellers

Hi, thank you for leaving such lovely feedback, we are really pleased to hear how happy you are shopping with us!

Noté 5 sur 5 étoiles

The only place in Hull to go

Allun never forgot about the watch I had ordered since the beginning of Hugh Rice's journey with Rolex. Today, the watch finally arrived, and I went in-store to collect it. Allun took the time to explain how the watch's complications work, which was very helpful.

While I was there, the Hugh Rice team also cleaned my wife's earrings and necklace. I can't recommend their service and sales team enough. I have only ever shopped at there store and will only ever go here for any watches and jewellery.

17 juillet 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

We are delighted to hear that you had such a wonderful experience in store. We will be sure to pass your lovely comments to Allun. Thank you so much for your 5* review and for sharing this.

Noté 5 sur 5 étoiles

Very decent and honest people to deal…

Very decent and honest people to deal with.

15 juillet 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

Thank you for such a nice review, it's great to hear how happy you are with our customer service!

Noté 5 sur 5 étoiles

The staff was extremely friendly and…

The staff was extremely friendly and helpful will definitely be back

29 juin 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

Thank you again for sharing your great in-store experience. We look forward to welcoming you into the store again soon

Noté 5 sur 5 étoiles

Great product

First time buying from Hugh Rice online which was effortless. Great product, despatched and delivered quickly.

1 juillet 2024
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Réponse de Hugh Rice The Jewellers

We are delighted to hear that you always had such a wonderful experience online. We will be sure to pass your lovely comments to the Web Team. Thank you so much for your 5* review and for sharing this.

Noté 5 sur 5 étoiles

You feel safe

You feel safe. Buying premium watches and jewelry always comes with high stress when you search online or try to buy in unknow shops. So many scams and copies. With Rice family you know who you are buying from and thats priceless.

3 juillet 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

Thank you so much for your 5* review and for sharing your experience

Noté 5 sur 5 étoiles

Excellent workmanship

Excellent workmanship, helpful staff, nothing too much trouble and work completed promptly

27 juin 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

We are really pleased you were happy with the service. Thank you!

Noté 5 sur 5 étoiles

I ordered an item from the sale

I ordered an item from the sale. It was delivered within a few days. It was well packed and I am very pleased with my order. I'm a regular customer and I always get good service.

10 juin 2024
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Réponse de Hugh Rice The Jewellers

Thank you so much for taking the time to leave this great review.

Noté 5 sur 5 étoiles

Second Purchase

I purchased my second watch from Kristian at Hugh Rice Hull and would highly recommend.
Working in retail I'm always anxious when going back to a business I've had a great first experience with. This is because most fall into the complacency trap and you can receive a diluted service, just because you are an existing customer and treated as a formality rather than a customer. No such concerns here.
Kristian has an excellent knowledge of the product, infectious passion for the brand and is a great ambassador for Hugh Rice. I will be back !

6 mai 2024
Avis spontané
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Réponse de Hugh Rice The Jewellers

We are delighted to hear that you always had such a wonderful experience in store. We will be sure to pass your lovely comments to the Rolex Team. Thank you so much for your 5* review and for sharing this.

Noté 5 sur 5 étoiles

Professional fast service

Professional fast service and a great price!

28 mai 2024
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Réponse de Hugh Rice The Jewellers

Hi, thank you for your feedback, we really appreciate it!

Noté 5 sur 5 étoiles

Great

Ordering the watch was easy and at a great price , the watch was delivered on time and in perfect condition.
Great company to deal with

28 mai 2024
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Réponse de Hugh Rice The Jewellers

We certainly hope you are enjoying your new timepiece, and it’s great to hear you had a great online experience.

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