Hyonix Avis 167

Exlelent service in best price
I amvery impressed
Thanks Hyonix

Fast, direct to the point and it anticipated my concerns

I have been a customer of Hyonix since late 2021 and I have been completely satisfied with their uptime, response time, customer service and compromising their business for their own customer's situation. They gave me over 100 GB of extra storage for an upgraded cost because I didn't have the money at the time. This allowed me to build a business and never stop what I was doing as a young solo developer. I am writing this review because it was the last day I am using their service because I am moving to Linux based hosting. I would like to thank the dedicated people over at Hyonix to their customers. Thank you.

Hypnoix customer service is great. I had issue with internet connection and it kept dropping on its own, and Hyonix was able to troubleshoot and upgrade my server and now the issue is completely gone.

I'm a very satisfied customer now and will continue to use their service.

I've been using a server hosted by Hyonix for almost a year now, after a recommendation from a friend. Zero problems so far, everything works great. I appreciate the fact that the dashboard has everything covered so you don't need to contact support if you mess something up, like I did with the network controller settings. Fortunately, there's a way to reset it with a single button. Neat!

On the off chance you can't get out of trouble without support, they're responsive and helpful, that's another massive plus!

Had an issue, immediately got back to me and resolved it. 5 stars!

I had a VPS server for 5 years with them, and after an only 7-day suspension they have decided to remove it with all the data. Luckily, it's not a server I had anything important, but a server I used for testing purposes, but with such minimal time for recovery, I would never recommend this to anyone.

I've had servers in many other places, like Digital Ocean, and they give, at minimum and at least 30-days for recovery after a payment overdue notice and some even give some extra working-days of the service without even a suspension

The worst part is that I've been not for 1 or 2 months, but 5 years with them! Hyonix never more.

Theoretically, they warn this on their TOS and this is why I would not take any actions against them. But If I had to read the full TOS of each single service I engage with in a year, I would spend around 2 months every years exclusively reading all the TOS. So, what I'm expecting its a minimum quality of service, regardless of their TOS. And they have proven not to offer this quality with this abusive clause.

Fast and good support

Their response is very fast and excellent. They help me to resolve my questions quickly and nicely. I will recommend their service to my friends.

Hyonix customer support are always very quick to respond to tickets logged and they provided a solution to my problem immediately which I was able to follow and resolve my issue.
Thanks Ryan!

The members of hyonix technical support are the best advisors in the world! They always give us clear and precise advice. Thank you very much.

I opened a ticket on Hyonix for my concern. (Tai Bui) from Hynix staff resolved my issue instantly with in a couple of minutes. Very impressed with such a fast response by Hyonix Team. 100% recommended.

Great software.

I am very grateful to you for always being quick to resolve issues.
Thank you as always Taibui-san.

Their VPS are highly reliable, with a knowledgeable support team and quick ticket responses, often resolving issues within minutes.

Very kind and helpful. Highly appreciated.

One of the best VPS service companies I have ever come across.

Very effective and very quick responses from customer support team. Helped resolve my issue in minutes!

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何よりもご返信が早かったです！
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是非知り合いにも勧めたいと思います。