Hypest Fit Avis 

103
•
TrustScore 1.5 sur 5

1,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Ich möchte meinen Artikel zurücksenden, habe aber bis dato kein Rücksendeedikett erhalten. Bislang konnte ich nur den Strichcode, der in die Rücksendung kommt ausdrucken. Was nun? Ich erwarte eine b... Voir plus

Noté 1 sur 5 étoiles

Pure Scam!!!! Ordered two (2) Mist bomber jackets size 3XXXL for $90.00 However, after 3 weeks of waiting for delivery (from China), I received two jackets labeled 3XXXL but we're clearly American med... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Neither item purchased came even remotely close to fitting. Terrible customer service. Buyers beware — the items look sleek online and when they arrive — late (tracking information said the item... Voir plus

Noté 3 sur 5 étoiles

The overall experience was good. The products arrived when expected and 2/3 items fitted me perfectly. The only reason why I'm not giving 5 stars is because of the hustle that comes with returning an... Voir plus

À propos de l'entreprise

  1. Shopping & mode

Informations provenant de diverses sources externes

The World's largest online store for independent streetwear brands. The official place for everything street wear. Shop the newest streetwear clothing.


Coordonnées de contact

1,4

Mauvais

TrustScore 1.5 sur 5

103 avis

5 étoiles
4 étoiles
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2 étoiles
1 étoile

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N'a pas répondu aux avis négatifs

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1,4

Tous les avis

(103)

1 avis reçu au cours des 12 derniers mois

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Noté 3 sur 5 étoiles

The MIST jacket is Awesome but its…

The MIST jacket is Awesome but its price is little high. I'd highly recommended them.

14 février 2020
Avis spontané
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Réponse de Hypest Fit

It's nice to hear that you find it awesome! You deserve having one, for an awesome customer! :) Enjoy!

Noté 4 sur 5 étoiles

I got the interstellar jacket for my…

I got the interstellar jacket for my son. He was very tall so I made sure to up the size for him. He is normally an xl and ordered a 2xl was perfect. He loves it.

11 février 2020
Avis spontané
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Réponse de Hypest Fit

Wow! Nice to hear that he loves it. Please feel free to let us know if you need further assistance.

Noté 1 sur 5 étoiles

Ordered a floral bomber jacket in black…

Ordered a floral bomber jacket in black about two months ago and still haven't received it. All I got was an empty tracking. They haven't even delivered the package to USPS. All of a sudden, I get an email asking me for a review of a product I've never received. Make your assumption, but the customer experience is inferior and detrimental to the brand and our relationship as a retailer and consumer. F- you guys suck, you need to manufacture your product before charging people for it. Your business model is unsustainable and likely to become get rich quick scams.

6 février 2020
Avis spontané
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Réponse de Hypest Fit

replied to this

Noté 1 sur 5 étoiles

Worst company ever

Worst company ever! I emailed them 3 DAYS before shipment happened to CANCEL MY ORDER and they disregarded it for 3 days & shipped anyway!!!!

You guys are the worst company! I will be going to the BBB to write a review on you guys! Do not buy from this company!!! They make excuses and don’t refund your shipment. Then MAKE YOU PAY FOR RETURNING! I shouldn’t have to be responsible for this return as you guys FAILED I did not!

3 février 2020
Avis spontané
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Réponse de Hypest Fit

Thank you for taking the time in providing feedback. We understand that we were unable to meet your expectations of our product and processes. We would love to make this right and get the best resolution for you as soon as possible. We will be in contact with you within 24 to 48 hrs. for us to make the best effort in regaining your confidence in our company. We will also make sure that we evaluate this concern for us to improve and avoid the same issue to happen in the future. We understand that this may already have caused frustration and trouble for you. Again, let us thank you for giving this feedback as it will help us become better at what we do. One of our leaders will be reaching out to you. We look forward to speaking with you soon.

Noté 1 sur 5 étoiles

Worst store on the planet!!!!

Worst store on the planet. Clothes are cheap, poor fit and descriptions do not match item. Also, they don’t offer refunds for their garbage clothing and they make no claims to the quality of their products or that you will be satisfied. this is a scam. Do not buy. You will be disappointed

28 janvier 2020
Avis spontané
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Réponse de Hypest Fit

Thank you for taking the time in providing feedback. We understand that we were unable to meet your expectations of our product and processes. We would love to make this right and get the best resolution for you as soon as possible. We will be in contact with you within 24 to 48 hrs. for us to make the best effort in regaining your confidence in our company. We will also make sure that we evaluate this concern for us to improve and avoid the same issue to happen in the future. We understand that this may already have caused frustration and trouble for you. Again, let us thank you for giving this feedback as it will help us become better at what we do.

Noté 5 sur 5 étoiles

Great Bomber jacket and customer service

i love the bomber jacket that I ordered. Customer service was accommodating and made sure I finally received what I ordered but it took a little while since they are so busy. Thanks Hypest Fit I'll be ordering more jackets and clothes going forward!

27 janvier 2020
Avis spontané
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Réponse de Hypest Fit

It's great to know that you love your new bomber jacket. We are happy to know as well that we were able to provide the assistance you need coming from the customer support team. Rest assured that we will keep helping you guys with any of your concerns. Thanks!

Noté 5 sur 5 étoiles

So good.I like this‼︎

25 janvier 2020
Avis spontané
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Réponse de Hypest Fit

It's great to hear that we were able to provide what you need. Feel free to let me know if you need any other assistance. Thanks!

Noté 2 sur 5 étoiles

Size labels are off

Size labels are off,
Product description is worse
Very very poor communication with customers because they know it’s not 100% legit

16 janvier 2020
Avis spontané
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Réponse de Hypest Fit

Thank you for taking the time in providing feedback. We understand that we were unable to meet your expectations of our product and processes. We would love to make this right and get the best resolution for you as soon as possible. We also understand that this may already have caused frustration and trouble for you. May we know the order number?

Noté 1 sur 5 étoiles

I would give them a -minus star if I…

I would give them a -minus star if I could. Terrible company. No return/refund policy if you don't like the style. They MIGHT accept a return and replacement IF you send them a photo of you in their item of clothing so they can determine the fit. What type of company does this? DON'T BUY FROM THIS COMPANY. You will end up donating the item to a homeless person. I plan to post a review like this on every site available as a Public Service Announcement.

5 janvier 2020
Avis spontané
Noté 1 sur 5 étoiles

The worst product and customer service.

The worst product and customer service.
The product quality was too awful and one of the NASA jacket has a defective which is...NASA logo is upside down. What on earth this kind of mistake occurs. Since I asked for replacement and refund, nothing action has been taken😡

22 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Avoid this company at all cost

Avoid this company at all cost. I fell like i have been the victim of a scam to some extent and they have the worst "customer care" department i have ever encountered. The issues with them started from the very beginning.

First i paid for express shipping to have items within 8 days, it took them over 3 weeks to have the items reach me and it took a further 2 weeks to get a refund for the cost of express shipping.

Secondly, I opened the package to see that only one out of two items i ordered were present, almost a month later they still have not rectified this issue. I have had to rasie numerous tickets with their "customer care" department and instead of responding to them all they do is close the ticket. I have had to resort to using the PayPal conflict resolution centre because Hypest Fit were essentially attempting to blame me for the item not being there by saying i should check with my neighbours and that it should have been in the package.

I will never deal with this company again, their customer care is horrendous and they have taken my money very happily over two months ago and still havent fulfilled my purchase.
I wish i could give them a 0 or a negative star.

Worst company i have ever dealt with and when i get my refund i will never deal with them ever again and urge future customers to not buy from them in an attempt to save yourself from experiencing this.

18 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Was Skeptical but turned out awesome!

I honestly had a concern at first order from HypestFit, but made the order any way after asking them if there is a sizing issue, what will happen, and they assured me that they would be able to replace that for me. I ordered three jackets, two were perfect, and the third one I got for my wife, the size was not correct. I emailed them and they took it on their shoulder and replaced it for me immediately. Thank you guys! You deserve more than 5 stars!

15 novembre 2019
Avis spontané
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Réponse de Hypest Fit

We are happy that everything went well for you and your wife. Feel free to contact us anytime if you need any further assistance.

Noté 1 sur 5 étoiles

Worst Customer Service Ever

Worst Customer Service Ever

DO NOT PURCHASE FROM THIS COMPANY

It's sad that I cannot write a review on the actual company's website which is probably why they're still in business.

If you don't receive or get the wrong size, don't expect to get your money back or even get in contact with them. I've tried several emails and phone calls. THIS COMPANY IS A SCAM

7 novembre 2019
Avis spontané
Noté 1 sur 5 étoiles

Absolutely Horrible Company

Probably the worst customer service I have ever experienced. I ordered a M and it did not fit. It took me a long time to get in touch with the customer service team. Once I reached them, they told me that I needed to pay to ship it back to a specific address in CA. I didn't mind paying for the shipping, but a couple days later, my jacket got returned to me because they provided the wrong address. Two weeks later, multiple emails, and phone calls, I have yet to hear back from them on how to return my jacket for the correct size. This company is horrible, and I definitely do not recommend purchasing anything from them.

29 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

Do not buy from this company!

Do not buy from this company!

The customer service is horrible, they have a false return policy and are highly unethical. They lie about products and take your money and run. It is impossible to contact them via phone

16 octobre 2019
Avis spontané
Noté 3 sur 5 étoiles

The overall experience was good

The overall experience was good. The products arrived when expected and 2/3 items fitted me perfectly. The only reason why I'm not giving 5 stars is because of the hustle that comes with returning an item and the fact that there is no refund policy. The customer service could be better as well, they do respond but it is very delayed, sometimes it takes up to 2 days to respond.

4 octobre 2019
Avis spontané
Noté 1 sur 5 étoiles

Do NOT buy from this company.

Do NOT buy from this company.

Shoddy, ill-fitting clothing.

Sham phone numbers listed on their website and social media pages. Unresponsive customer service team.

A "return" policy that does not exist.

DO NOT BUY FROM THEM. Companies like this should be shut down.

4 octobre 2019
Avis spontané

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