They delivered as expected. Can't get a hold of anyone to talk to though. Haven't been able to re-order because I can't change my password that I forgot. Had to go with a competitor. It's a shame.
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Lisez les avis des autres
Sent the order, and received it within a reasonable time. Would have been 5 stars, but they were out of the flavor I ordered, even though it didn't say out of stock. But, understanding business, it's... Voir plus
Customer service is horrible and never gets back to you. You can't get ahold of anybody by phone or email. If I ever receive my order that I already paid for, I will be shocked. They immediately ta... Voir plus
L'entreprise a répondu
Wasn’t sure why I paid 17 dollars for shipping especially cause it ships out of Illinois and that’s where I am. But once I received the package a free sample came as well which was worth some of the s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to I Love Vape, your ultimate destination for all your vaping needs. As a progressive online retail establishment, we are committed to serving the vaping community with top-notch mod kits, pod systems, and incredible deals that will leave you amazed. We will delve into the reasons why I Love Vape is the best online vape shop in the USA and why you should choose us for all your vaping essentials. Wide Range of Products: At I Love Vape, we take pride in offering a diverse selection of vaping products to cater to every vaper's unique preferences. Our extensive inventory includes high-quality mod kits and pod systems from renowned brands, ensuring that you have access to the latest and most innovative vaping devices on the market. Whether you are a beginner or an experienced vaper, we have the perfect product to enhance your vaping experience. Unbeatable Deals: One of the standout features of I Love Vape is our commitment to providing incredible deals that make vaping affordable for everyone. We understand that vaping can sometimes be an expensive hobby, and that's why we strive to offer competitive prices and exclusive discounts. By shopping with us, you can enjoy substantial savings without compromising on quality. Keep an eye on our website for regular promotions and discounts that will make your vaping experience even more enjoyable. Exceptional Customer Service: At I Love Vape, we prioritize customer satisfaction above all else. Our dedicated team of vaping enthusiasts is always ready to assist you in finding the perfect product or answering any questions you may have. We value your trust in us and will go above and beyond to ensure that your shopping experience with us is smooth, convenient, and memorable. Fast and Reliable Shipping: We understand that waiting for your vaping supplies can be frustrating. That's why we offer fast and reliable shipping services to ensure that your orders reach you in a timely manner. With our efficient logistics partners, we strive to deliver your packages as quickly as possible, so you can start enjoying your vaping products without any delay. When it comes to finding the best online vape shop in the USA, look no further than I Love Vape. With our wide range of products, unbeatable deals, exceptional customer service, and fast shipping, we are dedicated to providing you with the ultimate vaping experience. Discover incredible vaping deals today by visiting our website and join the growing community of satisfied vapers who choose I Love Vape as their go-to online vape shop.
Coordonnées de contact
5200 Thatcher Rd, Unit 110, 60515, Downers Grove, Etats-Unis
- (872) 225-2822
- info@i-lovevape.com
- i-lovevape.com
3,3
Moyen
143 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 40 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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I have not received my order
I have not received my order. The online shop was easy to navigate but my order came to my distribution center in Ohio on 7/25 and is now in Sacremento, CA....I live in Ohio....
19 juillet 2024
Réponse de I Love Vape | Best Online Vape Shop USA!
Hi Kristen,
Thank you for your feedback and for shopping with us. We're glad you found our online shop easy to navigate.
We apologize for the inconvenience regarding the delivery of your order. Unfortunately, once the carrier picks up the package, we cannot control the shipping process. It appears that the carrier made a routing error, which has caused your package to be misdirected.
Rest assured, we are committed to resolving this issue. We have already contacted the carrier to investigate the situation and inform them of the delay in your package's delivery.
You should receive updates from the carrier soon.
Thank you for your patience and understanding.
Best regards,
Joan
ILV Customer Service Team
I received my order in a couple days…
I received my order in a couple days and my package also included a Mr Fog shirt and baseball hat. That was a really nice surprise.
7 juillet 2024
Product in stock fairly priced
Product in stock fairly priced. Shipping was pretty quick.
17 juillet 2024
Réponse de I Love Vape | Best Online Vape Shop USA!
Dear Sultan,
Thank you for sharing your feedback! We're thrilled you had a nice experience with I Love Vape. Your satisfaction is our top priority, and we're glad we could meet your expectations.
If you have any suggestions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
Jane
I Love Vape Team
Réponse de I Love Vape | Best Online Vape Shop USA!
Dear Tracy,
Thank you so much for your positive feedback! We're thrilled to hear that you're enjoying your Nexa Vapes. At I Love Vape, we strive to provide top-quality products and an excellent customer experience, and it's wonderful to know that we hit the mark for you.
If you have any questions or need further assistance, please don't hesitate to reach out. We look forward to serving you again soon!
Best regards,
ILOVEVAPE
Great products
25 mai 2024
Fast and reliable. Highly recommended
This is my 5th order and they never fail me. Legit products. Fast delivery and reliable. Highly recommended.
6 juin 2024
Serious, on time, real.
They had a hard time delivering what I actually ordered but they did their best.
8 juin 2024
They respond back to my question when I…
They respond back to my question when I emailed them and they have variety of flavors with good price.
5 juin 2024
Ill give 3 stars due to being out of…
Ill give 3 stars due to being out of stock and it taking so long. Id give the flavors and deals and prices a 5☆. I think you should get a call if items out of stock not an email. If they fix that then everything would be great!!
25 mai 2024
Réponse de I Love Vape | Best Online Vape Shop USA!
Hi Jennifer,
Thank you for your feedback and for rating our flavors, deals, and prices so highly! We're glad to hear you appreciate our offerings.
We apologize for the inconvenience caused by the out-of-stock items and the delay you experienced. We understand how frustrating it can be when the products you want are not available.
To address your concern about communication, we do make it a priority to notify our customers as soon as possible when items are out of stock. Currently, we use both email and phone calls to reach out to our customers based on the contact information provided. It appears there may have been a mix-up in this case, and we sincerely apologize for any inconvenience this may have caused.
We are constantly striving to improve our services and your feedback is invaluable in helping us do so. We will review our processes to ensure better and more timely communication with our customers in the future.
Thank you for bringing this to our attention. We hope to continue serving you and providing you with the best products and services.
ILV Team
Great price and quick delivery
The price is great and the shipping has gotten better. I received the item in one week.
29 mai 2024
Good Service
Order filled correctly in timely manner! Also, responded promptly to a message I sent to them.
8 mai 2024
Great customer Service and very low…
Great customer Service and very low price. Very happy and satisfied customer.
17 mai 2024
Overall awesome experience
Overall awesome experience. Good pricing, fast shipping and good variety available.
29 avril 2024
The shipping and quality of the product…
The shipping and quality of the product is on point. I would recommend them. Thank you
24 avril 2024
Réponse de I Love Vape | Best Online Vape Shop USA!
Thank you so much for your positive feedback! We're delighted to hear that you were pleased with our fast shipping and product quality. We look forward to serving you again soon. If you have any questions or need further assistance, feel free to reach out to us.
Good prices
1 mai 2024
GOATED
Delivered in just 4 days and it took only 1 day to process the purchase. Great prices, fast delivery, and good products. Ordered some eddies n they were gas, along w/ a cart. Cart was fire but the urb eddies go hard. Customer service was a W too.
17 mars 2024
Avis spontané
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