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Lisez les avis des autres

Noté 5 sur 5 étoiles

Had such a great experience with the customer service at I Am Sleepy, particularly Mike who was so helpful throughout. I needed to arrange a return after changing my mind about a bed, and he was reall... Voir plus

Noté 1 sur 5 étoiles

Unfortunately our experience with this company is rather bad. We have been waiting for the delivery for over a month. Had to chase it so many times. Finally the bed got delivered, wrapped up in black... Voir plus

Noté 5 sur 5 étoiles

My daughter loves her house bed so much! Great quality and it arrived within 3 weeks. They were originally on Etsy, but had some trouble with the platform. Etsy refunded me for the bed without a prope... Voir plus

Noté 5 sur 5 étoiles

Excellent customer service and communication so far! I’ve sent an enquiry about one of the products and if a bespoke size could be done. Mike responded promptly, professionally and offered extra supp... Voir plus

4,0

Bien

TrustScore 4 sur 5

44 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

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4,0

Tous les avis

(44)

44 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Scam!

Absolute scam, asked them to send me legs for my son’s floor bed. I’ve paid and they never showed up despite telling me twice they sent them. Do not order from here!

12 août 2026
Avis spontané
Noté 3 sur 5 étoiles

Great product, some bumps along the way.

Very happy with the finished product, can't fault it.

There were some moments of poor customer service which made me lose confidence in the business, however, great effort was made on their part to rectify the situation, and in the end it was a good outcome for all.

10 août 2026
Avis spontané
Logo de Iamsleepy

Réponse de Iamsleepy

Dear Customer,

Thank you for your feedback. We sincerely apologize for the delay, communication issues, and frustration you experienced with your order.

We completely accept responsibility for the delay on our end. In an effort to resolve this and make things right, we offered a free upgrade to a higher-value bed. As per your request, we have processed a full refund for your order, and a confirmation email has been sent to you.

We take your comments regarding our customer service very seriously and are actively working to improve our response times and processes. Thank you for your time, and we wish you all the best.

Best regards,

The IamSleepy Team

Noté 5 sur 5 étoiles

Excellent customer service

Excellent customer service and communication so far! I’ve sent an enquiry about one of the products and if a bespoke size could be done. Mike responded promptly, professionally and offered extra support and suggestions.
Very happy with the pre-sales experience that I had so far and it made me decide to purchase from them.

8 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Lasse Duo Montessori Bed (EXTRAS)

We have the Lasse Duo Montessori Bed which we bought from another company years ago which has since closed down. As our toddler has got bigger we wanted to get the under storage drawers and house frame for the same bed. We enquired about getting these extra items and received fast responses and quotes the same day. The customer services team were really helpful and we are now awaiting the arrival of our delivery.

4 août 2026
Avis spontané
Noté 4 sur 5 étoiles

Beautiful bed

Beautiful bed. Arrived w/o bed base but problem was rectified asap.
Great communication

6 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Avoid, it's a scam!

Avoid! It's a scam, a really good well made scam, they have changed their name, the previous company was called Funique Furniture, it came up when I message them on their Facebook page, if you Google that company it advises that items do not arrive and refunds are not provided! I have never received a tracking number, communication stopped and item never arrived!

6 août 2026
Avis spontané
Logo de Iamsleepy

Réponse de Iamsleepy

Dear Customer,

Thank you for sharing your concerns. We would like to address this situation immediately and clear up any misunderstanding.

First and foremost, IamSleepy is 100% a legitimate manufacturer, and we have absolutely no business connection or affiliation with Funique Furniture. When establishing our brand online, we acquired existing social media pages to build our reach, which is why that name briefly appeared in past message histories. We completely understand how seeing that name caused concern, but we are a completely separate manufacturing company dedicated entirely to product quality and customer satisfaction.

We are truly sorry for the stress and frustration this situation has caused you. Because we never want any of our customers to feel anxious or uncertain about their purchase, we have issued a FULL REFUND and cancelled your order.
A formal confirmation of your full refund has already been sent directly to your email address.

We sincerely apologize for the delay in dispatch and communication that led to this experience. While we are sad we couldn't deliver one of our beds to you, we hope the instant full refund demonstrates our commitment to honest and fair customer service.

Best regards,
The IamSleepy Team

Noté 5 sur 5 étoiles

Great customer service!

I had some questions about the specifications of the bed and whether it can be adapted as my child grows. I recieved a response very promptly and Michal was very helpful in answering my questions. Really good pre-sales service!

5 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service & product

Great customer service. I had been looking for a double floor bed for my daughter for ages but finally pulled the plug and glad I did. Great value for money especially for a solid wood bed.

16 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Wonderful small double floor bed!

Really excellent bed purchased for my 2 year old. She needs a lot of room to sleep as she’s a wiggler and the risk of her falling out is high. We bought the Lasse Scandinavian Wooden Kids Bed in a small double and it is perfect for her. It’s a floor bed so it doesn’t hurt if she rolls out, and large enough for me to lie down with her at bedtime and cuddle to sleep. We’ve just bought legs too to make it into a higher bed when she gets a bit older. Great service and fast delivery too. Would highly recommend

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Very happy with the bed…

Very happy with the bed for my daughter. Very good quality. Originally ordered off Etsy but there was an issue with delivery and was refunded. However, contact from the company was brilliant and this was sorted in a matter of days with another bed ordered and sent which arrived very quickly. The bed was very easy to assemble and looks great.

11 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

Thanks!

Thanks! The house bed is lovely and very well made. Delivery was super fast to Spain with good packaging to avoid any damage. My son loves his new bed.

2 juin 2026
Avis spontané

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