Happy with the support I got after leaving a 1 star review. I never signed up for a subscription and it wouldn’t let me cancel it. After finally finding an email address someone reached out straig... Voir plus
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Happy with the support I got after leaving a 1 star review. I never signed up for a subscription and it wouldn’t let me cancel it. After finally finding an email address someone reached out straig... Voir plus
L'entreprise a répondu
We've been using Icon to create UGC-style ads for our SaaS product and it's been a genuinely useful part of our marketing workflow. The turnaround is fast, the output quality is solid, and it saves u... Voir plus
L'entreprise a répondu
Icon has been a great partner for UGC! From briefing to final delivery the experience was smooth and fast. The editing is dynamic and polished, the human creators feel authentic on camera and everythi... Voir plus
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Icon has massively reduced the friction to producing our advertisements and has eliminated any consideration of a traditional ad agency. With our team as lean as it is, we don't have the capacity to... Voir plus
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169 Madison Ave, 10016, New York, Etats-Unis
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A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Working with Icon has been great. They are always open to feedback and tweaking new ad sets that come in, and we couldn't be happier.

Réponse de Icon
We’ve had a great experience working with ICON so far. The process has been super smooth from start to finish, and their team really takes the time to understand your brand and what you’re trying to achieve.
The quality of the UGC has been solid, and what stands out most is how easy they make it to get content produced quickly without a ton of back and forth. It’s been a huge help for testing new creatives and scaling our ads.
Definitely recommend if you’re looking to streamline your UGC workflow and get consistent content out!

Réponse de Icon
We recently started working with Icon and have been impressed! The team is highly responsive, delivers content quickly, and makes the entire process seamless from start to finish.

Réponse de Icon
Working with ICON and Gabriela has been such an amazing experience. They are on top of everything and they know what your audience is looking for. The scripts the Gabriela came up with were honestly so good, I was shocked since my previous experience with other agencies had me rewriting almost everything. It was easy, seamless, and they deliver on what they promise! I could not recommend them enough!

Réponse de Icon
Have been using Icon for a while now. Fast reply when we needed revisions or clarifications on the ads generated. Briefing system for human UGC ads is designed well and videos are in high quality. We experienced some service disruption when Icon was doing a system upgrade, but since then, the platform has been effective and helpful to my team.

Réponse de Icon
Flexible and fast. The platform is quickly evolving, so you get the benefits of constant enhancements, but also need to be patient with a product in rapid development.

Réponse de Icon
Gave Icon a shot without much briefing at all and was pleasantly surprised with the content output!!

Réponse de Icon
I've been using Icon for awhile now and the tool is quite impressive. The UGC videos are high quality, the team is very responsive when issues arrive. They are our trusted partner for asset generation. The only thing I would improve is the assetgpt function which is a little buggy.

Réponse de Icon
As a CEO, I look for partners who make our team's job easier. That's what Icon does for us. The platform is really easy to use and they have been super to work with.

Réponse de Icon
Really impresed by their UGC ads! And they are so speedy with the turnaround time!

Réponse de Icon
I’ve been working with Icon for a little over a year. I’m a firm believer that what you put into a partnership is what you get out of it — Icon has been an incredible partner in helping me maintain a healthy supply chain. Their platform is one of the most cost effective ways of getting content & in some cases has provided top performing videos in our ad accounts.

Réponse de Icon
Love that we get quality UGC for an affordable cost!

Réponse de Icon
We’ve been using ICON for our video content and love the dynamic, modern editing style. The pricing is very competitive, and having built-in competitor analysis and creative generation tools is a huge plus. While we experienced some initial platform lag and delivery delays, the quick support team helped us resolve everything promptly.

Réponse de Icon
I actually love working with Icon! We've been super impressed with their client service and the quality of the assets we are getting now are unmatched. It's changed the game for me.

Réponse de Icon
Great agency for video ads with UGC and AI content

Réponse de Icon
We love the creative that we get from ICON. Diverse characters with stories that convert. They are open to our design ideas and respond quickly. This has been a good addition to our design flow for both organic and paid media.

Réponse de Icon
Icon has helped me - a solopreneur - get ad creatives as if I were a MUCH BIGGER company.
I think their editors are waaay better than the ones I have from Upwork...
I've worked with Icon off and on for ove a year now

Réponse de Icon
We’ve had a fantastic experience with Icon finding creators that match our brand. Icon has also been great about revisions or iterations when requested, they’ve handled them quickly and professionally.

Réponse de Icon
I've been using Icons managed UGC video service where they source creators (real, not AI) and help write scripts for you. The service also includes a content strategist to help guide the brief creation and help you iterate for your next brief based on what's working. I'd definitely recommend the service, it's a great value as a small business looking for diverse content from real creators.

Réponse de Icon
I'm now on my 3rd month with Icon and I'll keep renewing! I work with them for UGC content creation, static assets, VEO assets, and ad management and honestly I've been happy with all of the above. Their team is extremely responsive and really thinks outside of the box when it comes to content. Results are also pretty clear, since they've taken over our account with creative and management, they've reduced our CAC by 24% and we're seeing incremental lift. They continue to improve their platform and add new features as well. Worth it imo.

Réponse de Icon
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