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Icybeardental Avis 

3 753
•
TrustScore 4 sur 5

4,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely delighted 😁 bought for family’s Xmas 🤶 so am sure they will be smiling 😁 with the beautiful gift 💝 box presentation & all the icy ❄️ bear 🐻 products. Super fast delivery. Also treated... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Super quick delivery, a couple of days. Got my little bundle today, & I started using it all straight away. I can not believe it has made a difference in just one day, very impressed 😁 Real... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Did my own research and ordered the Good Friday bundle which was exceptionally good value for money. Parcel arrived under five days with great packaging. Used the toothpaste and the powder and notic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have ordered some products before and really love them but now my husband has started using my products as he has noticed how white my teeth have gone so my orders will be on a more regular basis.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Created by Dentists, Icy Bear has developed a range of award winning oral care and teeth whitening products, with a mission to give people a healthier, happier & brighter smile. Products include non peroxide Teeth Whitening Strips, PAP+ Whitening Powder and the innovative Whitening Toothpaste, uniquely formulated with one carat of fine diamond dust. This natural abrasive gently polishes enamel, effectively reducing surface stains and restoring teeth to their natural whiteness.


Coordonnées de contact

4,2

Bien

TrustScore 4 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,2

Tous les avis

(3 753)

2 644 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Order not despatched

Order not despatched. Email regarding stock delay. Still no update but a review of their service. Still waiting on products ordered.

16 octobre 2026
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Réponse de Icybeardental

Hi Emma,

We’re sorry your order is still awaiting dispatch and that you haven’t received a further update following the stock delay notification. We understand how frustrating it is to be left waiting for both your products and clear communication. We apologise for the inconvenience and appreciate you sharing your experience.

Noté 1 sur 5 étoiles

Ordered and paid for product 10 days…

Ordered and paid for product 10 days ago and still not received my package. Have requested a cancellation and still awaiting refund.

17 octobre 2026
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Réponse de Icybeardental

Hi Jules,

We’re sorry that you haven’t received your order after 10 days and that you’re still waiting for an update on your cancellation and refund request. We understand how frustrating this must be and apologise for the delay and inconvenience. Please contact us at enquiries@icybeardental.com with your order details so our team can review your request and assist you further.

Noté 5 sur 5 étoiles

Amazing product

I ordered the cracker , I was so impressed with the product I’ve ordered 5 more for Christmas presents , from ordering to the cost and delivery I’m extremely happy with my purchase

24 octobre 2026
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Réponse de Icybeardental

Hi Angela,

Thank you for your wonderful feedback! We’re thrilled to hear you were so impressed with our Christmas Cracker that you ordered five more as gifts. It’s lovely to know you’re happy with the product, price and delivery. We really appreciate your support and hope your Christmas gifts are a hit!

Noté 5 sur 5 étoiles

Really Works!

Great deals. Fast delivery. Really works. Does not affect sensitive teeth.

13 octobre 2026
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Réponse de Icybeardental

Hi Anne-Marie,

Thank you for your lovely feedback! We’re delighted to hear you enjoyed our deals and fast delivery, and that you’re happy with the results without experiencing sensitivity. We really appreciate your support and are so pleased you’re enjoying your Icy Bear products!

Noté 3 sur 5 étoiles
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Réponse de Icybeardental

Hi Jane,

We’re sorry that you haven’t received your order yet. We understand how disappointing this must be and apologise for the inconvenience. Please email us at enquiries@icybeardental.com with your order details so our team can investigate the delivery status and assist you further.

Noté 1 sur 5 étoiles

still not received item out of…

still not received item out of stock!Was for a gift si littke disapointing

17 octobre 2026
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Réponse de Icybeardental

Hi Stephanie,

We’re sorry your order hasn’t arrived due to the item being out of stock, especially as it was intended as a gift. We understand how disappointing this must be and apologise for letting you down. Please contact us at enquiries@icybeardental.com with your order details so our team can look into this and assist you further.

Noté 3 sur 5 étoiles

Still not received my products

Still not received my products. . Would be unfair of me to rate the product any lower or higher as I have not used them yet..

17 octobre 2026
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Réponse de Icybeardental

Hi Colin,

Thank you for your feedback. We’re sorry that you haven’t received your products yet and understand that you can’t fully review them until you’ve had the chance to try them. We apologise for the delay and inconvenience. Please email us at enquiries@icybeardental.com with your order details so our team can investigate the delivery status and assist you further.

Noté 1 sur 5 étoiles

Still haven't received my order

Still haven't received my order

17 octobre 2026
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Réponse de Icybeardental

Hi Tracy,

We’re sorry that you still haven’t received your order. We understand how frustrating it is to be left waiting, and we apologise for the inconvenience. Please email us at enquiries@icybeardental.com with your order details so our team can look into the delay and provide further assistance.

Noté 5 sur 5 étoiles

Visible results after 3 days !

Good delivery time from ordering, toothpaste is fresh and zingy, the granuals are super fresh and together with the toothpaste gave visible results after 3 days, love it.

17 octobre 2026
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Réponse de Icybeardental

Hi Julie,

Thank you for your fantastic feedback! We’re delighted to hear your order arrived promptly and that you’re enjoying the fresh feel of our toothpaste and powder. It’s wonderful to hear you’ve noticed a difference already. We really appreciate your support!

Noté 5 sur 5 étoiles

Excellent products

24 octobre 2026
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Réponse de Icybeardental

Hi Angela,

Thank you for your lovely feedback! We’re delighted to hear you’re happy with our products. We really appreciate your support and hope you continue to enjoy your Icy Bear experience.

Noté 1 sur 5 étoiles

Would love to review these products…

Would love to review these products however have not received them! Got an email on Tuesday to say delayed (which happens and I accept that) however to ask for a review before items are received???

17 octobre 2026
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Réponse de Icybeardental

Hi Jacqui,

We’re sorry your products haven’t arrived yet, and we appreciate your understanding regarding the delay. We also understand your frustration at being asked to review products you haven’t received. We apologise for the timing of the review request and the inconvenience this has caused. Thank you for your patience while awaiting your order.

Noté 5 sur 5 étoiles

Great products

Great products. Fast delivery with great packaging. Using toothpaste and can see a difference already. Have used a dental strip and they are great.

10 octobre 2026
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Réponse de Icybeardental

Hi Gillian,

Thank you for your wonderful feedback! We’re delighted to hear that your order arrived quickly and was well packaged. It’s lovely to know you’re already noticing a difference with the toothpaste and are enjoying our whitening strips. We really appreciate your support!

Noté 5 sur 5 étoiles

Easy to order.

Easy to order.
Great discount..
Hope it works!

24 octobre 2026
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Réponse de Icybeardental

Hi Linzi,

Thank you for your lovely feedback! We’re glad you found the ordering process easy and enjoyed the discount. We hope you love your Icy Bear products and look forward to hearing how you get on with them!

Noté 1 sur 5 étoiles
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Réponse de Icybeardental

Hi Gillian,

We’re sorry that you still haven’t received your purchase. We understand how disappointing it is to be left waiting for your order, and we apologise for the inconvenience. Please email us at enquiries@icybeardental.com with your order details so our team can investigate the delay and provide further assistance.

Noté 1 sur 5 étoiles

I STILL havent received my product so…

I STILL havent received my product so cant review...absolute scam

17 octobre 2026
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Réponse de Icybeardental

Hi Emma,

We’re sorry that you haven’t received your order and understand your frustration at being asked to leave a review before your product has arrived. We apologise for the disappointment this has caused. Please contact us at enquiries@icybeardental.com with your order details so our team can investigate the delay and assist you further.

Noté 1 sur 5 étoiles

Poor delivery

Waited 6 days for delivery. Sadly to the wrong address. According to Royal Mail been delivered but the photo isn’t my open front door and no way of knowing whose front door it is……:

17 octobre 2026
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Réponse de Icybeardental

Hi Jane,

We’re sorry your order took six days to arrive and, more importantly, appears to have been delivered to the wrong address. We understand how concerning it is when the delivery photo doesn’t show your property, and we apologise for the inconvenience. Please email us at enquiries@icybeardental.com with your order details so our team can investigate this with the relevant delivery team.

Noté 1 sur 5 étoiles

I wouldn’t recommend this product the…

I wouldn’t recommend this product the powder there was very little in the tub,the toothpaste wouldn’t come out the bottle the pen doesn’t work atall .. waste of money

6 octobre 2026
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Réponse de Icybeardental

We are incredibly sorry to hear that your experience with our products has been so disappointing. It is very frustrating to receive a powder tub that seems underfilled, a toothpaste dispenser that will not release any product, and a whitening pen that does not function at all. This is certainly not the standard of quality we aim to provide to our customers. We would appreciate the opportunity to look into this situation for you, so please reach out to our customer support team with your order details so we can investigate these packaging and product issues further.

Noté 1 sur 5 étoiles

Absolutely terrible havent even…

Absolutely terrible havent even received my order

16 octobre 2026
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Réponse de Icybeardental

Thank you for your feedback. We are very sorry that your package has not arrived yet. We are currently investigating our delivery process to prevent this issue from happening again.

Noté 1 sur 5 étoiles

I am still waiting for my order

I am still waiting for my order. Have emailed but no response ftom you.

17 octobre 2026
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Réponse de Icybeardental

Thank you for your feedback. We are concerned about this delay and our lack of reply. We are currently investigating your shipment.

Noté 2 sur 5 étoiles

I havent recieved my parcel yet

I havent recieved my parcel yet. So cant give you a review.

16 octobre 2026
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Réponse de Icybeardental

Thank you for your time. We are concerned about your delayed package and are tracking its status right now.

L’expérience Trustpilot

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