Idealcarcentreltd Avis 

Good seller

Top-notch service and a truly wonderful team! Highly recommend this dealership to everyone.

Excellent company Sam is absolutely brilliant this is the second car I have brought from them and both are first class
Nothing to much trouble and I cannot recommend them any higher

Fantastic service and great selection of cars

Thanks for your help with finds my new car I love it

Bad bad trader. I bought an Audi RSQ3 registration RS03TWS for anyone that wants to do their own checks. I paid £18250 cash so no finance. I was given 6 months warrenty (premium) warrenty. But he’s left the policy number off. I spoke to the dealer for over 30 mins about car and got send videos and it sounded perfect. I traveled 250 miles for the car which took me 6 hours and first sight I loved the car. I paid for it and drove it home and there was a humming noise coming from the rear. I told him the very next day and he said it’s probably the tyres or because it’s a Quattro. Then I left it a couple of weeks. My local Audi garage took it for a test drive and looked the car over and said it was the rear differential bearing noise. So I rang the dealer I bought it from. I asked twice for the reference number for the warrenty as it says it covers diffs and gearboxes and so on. He said NO I will ring them myself. 3 days passed and a further 2 emails and texts and phone calls. (Blocked me) so I bit the bullet and took it to a gearbox specialist and they gave me a diagnosis of a read differential issue and said the damage to it only gets this bad over years. So obviously my dealer I bought it off from was aware. The repair cost for a new diff is £4800 plus vat. Also 9 weeks on still no registration documents. Like I said my reg is RS03TWS so you guys can check for yourself. Please DO NOT buy a car from these guys. I obviously will be contacting consumer rights and going down the solicitor and bailiff route once I get my car back. Stay away guys.

Not possible to give 0 stars , they sold a car to a family member with a major engine failure , oil in the water/cooler tank , they refused accept the car back after 159 miles when was spotted and claimed in the 15 day after purchased , serious legal breach , refused to fix the car properly , not a serious/honest trader . A legal complain was done with a solicitor to the UK consumer dept and Trading Standards , will follow to court if required .
Please avoid , if something goes wrong they don’t assist and will leave you with a car not running .
DONT BUY FROM IDEAL CARZ

Please please do not buy off these ,, all the negative reviews are correct most of the positive reviews are bought , they are con merchants . I have had the same experience as most on here ,,,, I’m taking them to court , contacted the so called warranty company who say they do not deal with ideal car so that’s a scam also , trading standards and citizens advice have had numerous complaints , they have been taken to court several times …Avod them like the plague….

Bought a car for my daughter, car was dirty and the place was disorganised.Sales people are have a bad attitude and are rude. Zero customer service, be very careful if you intend to buy from this garage.

DO NOT PURCHASE A CAR FROM HERE!!!
I recommend paying attention to the negative reviews here—I wish I had. I regret purchasing a car from this place. I was told there was a 3-month warranty and to bring the car back if there were any problems, but no written warranty was provided. Now, as I try to book the car in for a mechanical fault, the staff have been rude, unhelpful, and have not resolved the issue.

We brought a car a month ago and have had ongoing issues. Despite booking multiple appointments over the past four weeks, every visit ended in excuses, no time, engineer on holiday, road closed, or being told to leave the car for 2 -3 days. They never called to cancel or reschedule and we've made several wasted trips to the garage. The service has been extremely poor and unprofessional, and one staff member, Sam, was particularly rude and lacked basic manners. Please do not ignore the negative reviews, you will regret it!!

Great customer service 👌🏾

Great experience, definitely would recommend these guys , top service , no smoke and mirrors , Genuine helpful service.

Terrible customer service . Avoid at all cost . Do not honour what they say .and when they say your car has had a full service.......it hasn't

Fantastic car service

No issues at all.

Best service given by Sam and Team.
So happy with the service and the car.
Much appreciated. Thanks.

Very happy with my purchase. Sam gave me the best customer service you could imagine. Literally red carpet treatment with coffees, kindness and professionalism. Can’t wait to buy my next car with them. Thank you!

Brillant customer service, always friendly and professional. They go above and beyond to help you.

Great service from ICC, friendly and helpful staff members. They big selections of cars and I am very happy with the car that I got!

Fast and efficient service, great customer service and selection of cars. Definitely will be coming back!

Thanks guys for your help with the ford fiesta, very happy with it