Ideal Utilities Avis 

106
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Really good experience with staff throughout our phone calls with rates and contracts. Jake Greenlees & Josh Walsh were amazing throughout , very knowledgeable and helpful. explained all the steps in... Voir plus

Noté 5 sur 5 étoiles

Jake Greenlees contacted me and was incredibly helpful and pleasant throughout. This is not my area of expertise, but Jake explained everything in such detail that I felt completely confident signi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

What can I say, great company and really helped me out. Beat my renewal offer from my supplier and saved me money in these hard times. Gary was extremely helpful and very chatty rather than being rob... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Have been with Ideal Utilities for some years now after our previous broker disappeared. They've been excellent. Last year I dealt with Jake Myers at the time of our contract renewal and he really... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie

Écrit par l'entreprise

At Ideal Utilities we are committed to saving your company money on your energy bills. If you are tired of paying extortionate rates and are seeking to significantly slash your monthly outgoings, you have come to the right place.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

106 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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4,6

Tous les avis

(106)

31 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Amazing customer service

Really good experience with staff throughout our phone calls with rates and contracts. Jake Greenlees & Josh Walsh were amazing throughout , very knowledgeable and helpful. explained all the steps in a clear way.

12 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Went the Extra Mile to Get Us the Best Deal

Dylan called us to go through the latest offers available to us when our contract is up for renewal. We’ve used this company a lot and know they are trustworthy and passionate about getting us the cheapest deal possible. Dylan was friendly, thorough and conscientious. Would definitely recommend.

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Grantas was excellent from start to…

Grantas was excellent from start to finish. He was friendly, professional, and very knowledgeable! He took the time to explain everything clearly and answered all of my questions without any pressure, highly recommend.

1 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Great Service and Communication

Jake Greenlees contacted me and was incredibly helpful and pleasant throughout. This is not my area of expertise, but Jake explained everything in such detail that I felt completely confident signing up and allowing him to take over the management of our electricity and gas accounts.

When running a busy office, staying on top of this type of expenditure is crucial, but it can easily be overlooked. Having someone like Jake working with us has made a significant difference to our costs. I would highly recommend him.

23 février 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you so much for your fantastic review and for taking the time to share your experience. It was a pleasure working with you and helping to simplify the management of your electricity and gas accounts.

I’m really pleased to hear that I was able to explain everything clearly and give you the confidence to move forward. I completely understand how easy it can be for energy costs to get overlooked when you’re busy running an office, so it’s great to know that my support has made a positive difference to both your time and your costs.

Thank you again for your kind words and recommendation. I look forward to continuing to support you and your business.

Noté 5 sur 5 étoiles

The Best Decision We Made for Our Energy Contracts

We've worked with Jordan Haines at Ideal Utilities for several years now, and I genuinely wouldn't use anyone else. The service has been consistently excellent from day one. Jordan is proactive, regularly gets in touch with better deals before our contracts are due, and takes the hassle out of dealing with energy suppliers.

One thing that has been particularly valuable is that whenever we've received calls or emails that we're unsure about, we've been able to contact Jordan, who is always happy to check whether they're genuine or a scam. Having someone knowledgeable we can trust to confirm what's legitimate has been incredibly reassuring and has given us real peace of mind.

Jordan and his team are professional, knowledgeable, responsive, and a pleasure to deal with. It's reassuring to know someone is always looking out for our best interests and helping us keep our energy costs under control. I wouldn't hesitate to recommend Jordan and Ideal Utilities to any business looking for outstanding energy management support.

14 juillet 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you so much for your fantastic review and for your continued trust in Jordan and the team at Ideal Utilities. It’s wonderful to hear that you’ve found our service consistently excellent and that we’ve been able to make managing your energy contracts easier and more straightforward.

We’re especially pleased to know that you feel you can rely on Jordan for honest, knowledgeable advice whenever you need it. Helping our clients navigate the energy market with confidence, including identifying potentially fraudulent or misleading communications, is an important part of the support we provide.

Your kind words about Jordan and the team mean a great deal to us. We truly value the relationship we’ve built with you over the years and look forward to continuing to support your business and help you keep your energy costs under control.

Thank you again for your recommendation!

Noté 5 sur 5 étoiles

Jordan has been great with prompt…

Jordan has been great with prompt replies when we need him the past 3 years now!

8 juillet 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you so much for your kind words and for taking the time to leave us a review! We're delighted to hear that Jordan has consistently provided prompt support over the past three years. We'll be sure to pass on your feedback to him—it will mean a lot. We truly appreciate your continued trust and look forward to supporting you for many more years to come!

Noté 1 sur 5 étoiles

cowboys who harass

harassed me with multiple calls in the space of one hour, clearly think they are the most important people in the world and everyone should drop what they are doing to listen to their wonderful sales pitches. cowboys. avoid.

2 juillet 2026
Avis spontané
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Réponse de Ideal Utilities

Another fake review from a so-called “customer”. I requested the reviewer’s details from Trustpilot, but they refused to provide me with the “customer’s” name. Please ignore this fake review.

Noté 1 sur 5 étoiles

Be very careful with these people

Be very careful with these people , I agreed a contract with them not knowing I was in an auto renewal with the previous supplier, I then contacted them apologising once I'd found out I couldn't switch, so could not continue with the contract, the guy on the phone said that my previous supplier is known for this and they don't agree with this or condone it , seemed helpful and understanding, the following week I received a summons for £1300 for loss of commission! ... when I contacted the party acting on there behalf they couldn't provide me with a brake down of the bill and why it was so much , if someone spent a few hours on my behalf I wouldn't expect them to do this for nothing, and willingly pay for there time as a company, but £1300 for a phone call is scandalous, the company working on there behalf did offer me a 30% discount if I agreed to pay without going to court , my bill was £800 in the end , £800 for a phone call ! Shocking ! Really disappointed and out of pocket for a completely that tells you there here to save small businesses money .. avoid at all costs

10 mai 2026
Avis spontané
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Réponse de Ideal Utilities

I have requested further info for this review and also flagged it as ungenuine. no response from 'Phil' and yet Trustpilot refuse to delete it. PLEASE IGNORE THIS REVIEW - TOTALY FALSE AND SLANDERING REVIEW. Thank you, Ideal Utilities

Noté 5 sur 5 étoiles

Alex Barlow at Ideal Utilities has been…

Alex Barlow at Ideal Utilities has been amazing, so very helpful & great at advising on the best contract for my small business.
Would highly recommend!

17 février 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you for your kind words and recommendation. We’re really pleased to hear Alex was able to help you find the right contract for your business, and we’ll be sure to pass your feedback on to him.

Noté 5 sur 5 étoiles

Good Experience to have

Alex was clear and straight to the point and made the whole process easy to do

5 février 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you for your review — we really appreciate it.

I’m pleased to hear Alex kept things clear and straightforward and made the process easy for you. I’ll be sure to pass your feedback on to him.

If there’s ever anything else we can help with, please don’t hesitate to get in touch 🙂

Noté 5 sur 5 étoiles

Fully recommended

We have been working with Alex barlow for the past few years now - would thoroughly recommend him to anyone looking for a professional contact for all services. Polite and informative, he has made contract renewal an extremely pleasant process. I get one email with a full breakdown of current prices and forecasts for making a decision on period and price and recommendations. You won't go wrong dealing with Ideal Utilities and Alex!

13 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you for your kind review and for your continued support over the years — we really appreciate it.

It’s great to hear Alex has made your renewals straightforward and informative, and that the breakdowns and recommendations have helped you make confident decisions. I’ll be sure to pass your feedback on to him.

Thank you for your recommendation, and as always, if you need anything at all, we’re here to help

Noté 5 sur 5 étoiles

Excellent Service

As a small business concerned with rising costs, we were looking to save money on our utilities. John Taylor helped and was very polite, helpful and managed to get us a great deal.
Would highly recommend John and Ideal Utilities

1 décembre 2025
Avis spontané
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Réponse de Ideal Utilities

Thank you for your review and recommendation — we really appreciate it.

I’m glad to hear John was able to help secure a great deal for you and provided polite and helpful support throughout. I’ll be sure to pass your kind feedback on to him.

Noté 5 sur 5 étoiles

Excellent service

Have been with Ideal Utilities for some years now after our previous broker disappeared. They've been excellent.
Last year I dealt with Jake Myers at the time of our contract renewal and he really went the extra mile to ensure that I got the best deal. Explains everything very clearly and a really straight-up guy to deal with.
I had cause to contact him again recently about an issue to do with our Feed-in Tariff for solar and, again, super-helpful. Thoroughly recommend Ideal Utilities based on my dealings with Jake.

21 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you for such a thoughtful review and for your continued trust in Ideal Utilities — it really means a lot to us.

I’m pleased to hear Jake went the extra mile during your renewal and was able to support you again with your Feed-in Tariff query. Providing clear, straightforward advice and ongoing support is exactly what we aim to deliver.

We truly appreciate your recommendation and look forward to continuing to work with you in the future. If you ever need anything, please don’t hesitate to get in touch

Noté 5 sur 5 étoiles

10/10 Jordan Haines

20 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

ank you for the 10/10 review — we really appreciate it!

I’ll be sure to pass your feedback on to Jordan. If there’s ever anything else we can help with, just let us know

Noté 5 sur 5 étoiles

Jordan was very helpful and patient…

Jordan was very helpful and patient throughout the process and did not pressure me into making decision until I had the time to go through the information provided. Highly recommend.

16 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

Thanks so much for your kind words — we really appreciate you taking the time to leave a review.

I’m glad to hear Jordan was helpful and gave you the space to make the right decision without any pressure. That’s exactly how we aim to work with our customers.

If you ever need anything in the future, we’re always here to help 🙂

Noté 5 sur 5 étoiles

Great company, highly recommend

As a small business concerned with rising costs, we have been using the services of Ideal Utilities for the last couple of years. Jordan Haines has always been brilliant, so polite, helpful and great at exploring/explaining the best options to meet our needs. Would highly recommend Jordan and this company. Many Thanks as always for all of your help Jordan : )

14 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

We’re delighted to hear that Jordan has consistently provided polite, helpful support and taken the time to clearly explain the best options for your business, especially during a period of rising costs. Your recommendation means a great deal to both Jordan and the wider team.

Thank you for your continued trust in Ideal Utilities — we’re always here to help.

Noté 5 sur 5 étoiles

jordan Haines was very helpful during…

jordan Haines was very helpful during setting up the new contract. very good customer service as always

14 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

We’re pleased to hear Jordan was very helpful in setting up your new contract and that you received the high level of customer service you’ve come to expect from us. I’ll be sure to pass your comments on to him.

Thanks again for choosing Ideal Utilities — we look forward to continuing to support you.

Noté 5 sur 5 étoiles

Contacted by John from Ieal Utilities…

Contacted by John from Ieal Utilities who explained everything about change-over and was very helpful .

13 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you for your feedback. We’re pleased to hear that John was helpful and clearly explained everything about the changeover. We really appreciate you choosing Ideal Utilities.

Noté 5 sur 5 étoiles

I have been dealing with Jordan for our…

I have been dealing with Jordan for our energy contracts for a while now. Always comes back with the most competitive prices without any pressure and quick to answer any questions I have.

No hassle, no fuss, job done! Thank you.

14 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you for the great feedback. We’re really pleased to hear you’ve had such a positive experience working with Jordan and that he’s consistently been able to secure competitive prices with no pressure. We appreciate your continued trust and support — thanks again for choosing Ideal Utilities.

Noté 5 sur 5 étoiles

As a Company we have found Ideal…

As a Company we have found Ideal Utilities exceed our expectations on helping us find the right gas and electricity supplier. Big thank you to Jordan Haines for looking after us to make savings.

14 janvier 2026
Avis spontané
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Réponse de Ideal Utilities

Thank you for the great feedback. We’re really pleased to hear that Ideal Utilities exceeded your expectations. Jordan will be delighted to know his support helped you secure savings — thanks again for choosing us.

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