I loved how promptly my clothes were delivered and how attentive to detail the team is! What an incredibly well-run business. I am so grateful to have my clothes neatly folded at my doorstep just 24 h... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love this company so much! I’ve used their wash and fold service about 3 or 4 times now. Booking the service is so simple, there is an option to choose same-day collection (depending on the... Voir plus
I have searched for years for a service like this in Manhattan. What a find!! With a guest room frequently in use, this laundry company provides streamlined service and delivers pristine pressed linen... Voir plus
L'entreprise a répondu
Have had an awful experience with the uk service. 3 out of 4 cream/white items came back with black marks all over them (how on earth this wasn’t checked amazes me.) When they tried to rectify the iss... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Pressing
- aussi dans
- Blanchisserie
- Cordonnier
- Laverie automatique
- Service de blanchisserie
- Service de retouche de vêtements
À propos de ihateironing
Écrit par l'entreprise
ihateironing is a network of professional dry cleaners offering on demand laundry and dry cleaning services, along with great customer service and convenient collection and delivery times that work around your schedule.
The service is simple - place an order in a matter of seconds, ihateironing will collect and clean your items, returning them washed and pressed less than 24 hours later. Serving the United Kingdom , New York, and New Jersey our flexible collection and delivery slots mean you don't have to deal with restrictive opening times and you can place an order 24/7 online.
Every item we clean is treated with care and respect by our highly experienced team of experts, who provide a world class cleaning service, every time. If you are looking for a dry cleaner near you then look no further than ihateironing.
Customer Support:
Monday to Friday: 7am - 8.30pm
Saturday: 8am - 7pm
Other services from ihateironing:
Coordonnées de contact
3Space International House, SW9 7QE, London, Royaume-Uni
- 020 7060 4939
- info@ihateironing.com
- ihateironing.com
4,2
Bien
6 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great service and quality
Great service and quality. The flexibility and speed are excellent and clothes come back clean, fresh and clearly well cared for.
21 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Amanda,
Thank you for taking the time to share your feedback. We're delighted to hear that you've been pleased with the quality of our service, flexibility and prompt turnaround, and that your clothes have been returned clean, fresh and well cared for.
Your support is greatly appreciated, and we look forward to continuing to provide you with a convenient and reliable service.
Kind regards,
Saf
IHI Customer Care
Réponse de ihateironing
Hello Wendy,
Thank you for sharing your feedback. We're delighted to hear that you've been pleased with the convenience of our service.
Your support is greatly appreciated, and we look forward to seeing you soon for your next collection.
Kind regards,
Saf
IHI Customer Care
Such a convenient and reliable service
Such a convenient and reliable service. Extremely professional. I always use them.
23 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Gemma,
Thank you for your kind feedback. It's wonderful to know that you've been pleased with the convenience, reliability and professionalism of our service.
We truly appreciate your continued support and look forward to maintaining the standard of service you have come to rely on.
Best regards,
Saf
IHI Customer Care
I have been using ihateironing for over…
I have been using ihateironing for over 2 years. The service is extremely reliable & efficient, never missing a pick up or delivery & never losing any of my items. Very well priced too. I have recommended the company to all my friends!
23 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Mrs Musnicki,
Thank you for your continued support over the past two years. It's wonderful to hear that you've been pleased with our reliable and efficient service, and that our prompt collections and deliveries, care of your items and competitive pricing have earned your warm recommendation.
We truly appreciate your kind words and look forward to continuing to serve you.
With gratitude,
Saf
IHI Customer Care
Prompt collection and delivery
21 octobre 2026
Réponse de ihateironing
Hello Mrs Tew,
Thank you for sharing your experience with us. We're thrilled that our prompt door to door service has met your expectations.
We appreciate your support, and we look forward to seeing you soon for your next collection.
Many thanks,
Saf
IHI Customer Care
10 out of 10
Really easy to book in the app, came back the next day and everything looked great and packaged really well. Would recommend
12 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Paul,
Thank you for your kind review. It's wonderful to know that our easy app booking, next day turnaround and professional care of your items have earned your confident recommendation and 10 out of 10 rating.
Your feedback means the world to us. We appreciate your support and look forward to maintaining the standard of service you have come to expect.
Best regards,
Saf
IHI Customer Care
Réponse de ihateironing
Hello Katja,
Thank you for sharing your feedback. We're delighted to hear that you've consistently experienced a reliable, quick and professional service.
Your convenience and satisfaction are our priorities, and we look forward to continuing to meet your expectations.
Kind regards,
Saf
IHI Customer Care
So easy
So easy - items picked up and returned extremely quickly and with great results.
20 octobre 2026
Réponse de ihateironing
Good afternoon,
Thank you for your kind feedback. It's wonderful to hear how easy you've found our service and that your items were promptly returned and cleaned to your satisfaction.
We truly appreciate your support and look forward to seeing you again soon for your next collection.
Many thanks,
Saf
IHI Customer Care
Fantastic experience all round
Fantastic experience all round - everything turned up on time and my clothes felt rejuvenated. Great customer service too.
22 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Mike,
Thank you for your wonderful feedback. We're delighted that everything arrived on time, your clothes felt restored, and our Customer Care Team made a positive impression.
We really appreciate your kind words and look forward to welcoming you back for your next collection.
Best regards,
Saf
IHI Customer Care
Honest
Good, reliable and honest. When I sent a delicate item, they messaged me asking me if I still wanted the piece to get cleaned as the charge would be more for very delicate materials. I said no, and they sent the piece back, and got my regular dry cleaning items in great condition.
13 septembre 2026
Réponse de ihateironing
Hello KSM,
Thank you for taking the time to share your experience. We're pleased to hear that our team kept you informed about the care requirements and associated cost for your delicate item, allowing you to make an informed decision.
It's also lovely to know that your other dry cleaning items were returned in great condition. We appreciate your trust in our service and your feedback means the world to us.
We look forward to serving you again soon.
With Gratitude,
Saf
IHI Customer Care
Do not recommend and will never use again
Meant to be an easy, quick experience. They took my clothes and stained my top - I had to fight for them to clean it. The entire process took over a week. In this time, there were multiple issues with picking up and delivering my clothing and I spent so much time on the phone to customer support. They are friendly but ultimately kept making mistakes with my items - which are all precious! I will never use this service again with how long it took me to resolve the issues they caused
22 octobre 2026
Avis spontané
Réponse de ihateironing
Dear RK,
We sincerely apologise for the disappointing experience you had with our service. The concerns you have raised fall far short of the quality standards we set for ourselves, and we regret letting you down.
Unfortunately, we have been unable to locate your account based on the information provided. Would you kindly share your order details so that we can investigate the issues raised and work towards a suitable resolution?
Your feedback is invaluable as we continue to identify areas for improvement. We recognise that this experience has affected your confidence in our service, and for that, we are truly sorry.
Best regards,
IHI Customer Care
1 star: Held my clothes hostage over £30 during a bank outage
This was my first time using I Hate Ironing, and it will be my last.
When my order was due, Revolut was down worldwide and my payment couldn't go through. This was a known outage affecting millions of people, nothing to do with me. I offered to pay as soon as the bank was back online. The bill was about £30.
Instead of agreeing to that, they refused to release my clothes (which, as it tends to happen with business attire, I really needed asap) until they had the money. No grace period, no pay-on-delivery.
Any business can have a payment fail on them. What matters is how they treat a customer when it happens. I Hate Ironing showed they won't trust a customer even for a day, so I won't be trusting them with my clothes.
20 octobre 2026
Avis spontané
Réponse de ihateironing
Dear Antoni,
We are very sorry for the frustration and inconvenience caused by the payment failure and the resulting delay in delivery.
Your feedback is very important to us, and we would appreciate the opportunity to address your concerns. Unfortunately, we have been unable to locate your account. Would you kindly provide your account details so that we can identify your account and personally follow up with you?
We recognise that we have let you down, and for that, we sincerely apologise.
Best regards,
IHI Customer Care
Réponse de ihateironing
Hello Valiollah,
Thank you for your kind words. We're delighted to know that you've been happy with our service. Your satisfaction is our priority.
We appreciate your feedback and look forward to continuing to serve you.
Many thanks,
Saf
IHI Customer Care
Reliable and good quality
Reliable pick up and delivery times. High quality dry cleaning and packaged well.
19 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Nicky,
Thank you for your feedback. It's wonderful to hear that you've been pleased with the reliability of our collection and delivery service, as well as the quality of our dry cleaning and care taken with the packaging of your items.
We really appreciate your support and look forward to serving you again soon.
Kindest regards,
Saf
IHI Customer Care
I am extremely happy
I am extremely happy with Ihate Ironing. They're always on time collecting and returning my laundry. Theres always someone answering my phone calls. When theres been an issue they were quick to resolve it.
17 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Amir,
Thank you for taking the time to share your experience. We are delighted to hear that you are so happy with our service, and that you have found our collections and returns punctual and our team always available by phone.
We are also so glad that any queries were resolved promptly, and we truly appreciate your support. We look forward to welcoming you back soon.
Kind regards,
Saf
IHI Customer Care
Make washing and ironing extremely…
Make washing and ironing extremely simple at a competitive price.
15 octobre 2026
Réponse de ihateironing
Hello Matt,
Thank you for your kind feedback. We are delighted that you have been impressed with the simplicity of our service, as well as our fair value.
Your feedback is very important to us, and we are very grateful for your support. We look forward to seeing you soon on your next laundry day.
Kind regards,
Saf
IHI Customer Care
I love I hate ironing
I love I hate ironing
What a fantastic service !!!! My washing machine broke - dirty clothes everywhere all in a mess.They came the same day I book it and delivred all super clean clothes the very next day and ... clothes where wrapped up in silk paper (: (: very happy customer
16 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Anneli,
Thank you for taking the time to review your experience with our service. We are so glad to hear that we were able to collect your laundry the same day you booked and return it beautifully clean the next day, and that you were pleased with our professional care and presentation.
We are delighted to have helped when you needed it most, and we look forward to welcoming you back whenever you need us next.
Kindest regards,
Saf
IHI Customer Care
The service is amazing
The service is amazing. I landed in the UK over the weekend, arranged for Saturday pickup and Monday drop off. I was worried that team will overpromise and find a reason not to deliver on time…. But I was positively surprised. Delivered promptly on time and ready for my Monday AM meetings. What was supposed to be a one-time fix in July is now months of reliability Ever since, they are my go to trusted laundry/ironing service. Part of my travel and daily routine.
15 octobre 2026
Avis spontané
Réponse de ihateironing
Hello Ahmed,
Thank you for taking the time to share such kind feedback. We are delighted to hear that your Saturday collection and Monday delivery went smoothly, and that your laundry was returned on time and ready for your Monday morning meetings.
We are so pleased to have earned your confidence and to have become a trusted part of your routine over the last few months. We truly appreciate your continued support and look forward to continuing to provide the convenience you have come to rely on.
With Gratitude,
Saf
IHI Customer Care
The driver claimed to have arrived but was never there
The driver claimed to have arrived, but he was never at the address.
I was waiting in the front window. Received a message and a call in the same time. No one was there.
Called the number. Driver told waited 8 min.
Never arrived
15 octobre 2026
Avis spontané
Réponse de ihateironing
Dear Bruno,
We are very sorry for the frustration and inconvenience caused by your collection experience. We understand how disappointing this must have been, and we regret letting you down.
Your feedback is important to us, and we have personally reached out to you to address and resolve your concerns.
Best regards,
IHI Customer Care
Réponse de ihateironing
Hello Anne,
Thank you for your kind feedback. It is wonderful to know that you have been pleased with the speed and high standard of our service. Your satisfaction and convenience are our priorities.
We are so grateful for your support, and we look forward to seeing you soon for your next collection.
Best regards,
Saf
IHI Customer Care
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.