Needed a well women scan for reassurance. Staff were extremely kind and caring and very clear. I was anxious but everything was calming. Report came through really quickly. Would definitely recommend.... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Absolutely fabulous experience. The clinic is very relaxing when you walk in. I was an anxious wreck before my early assurance scan and i was just made to feel at such peace. The lovely sonographer to... Voir plus
L'entreprise a répondu
Excellent service. Gave me a same day appointment, even getting the full report and images back to me that evening in time for an appointment with my health care provider the next morning. Very friend... Voir plus
L'entreprise a répondu
I had my first ultrasound today and it was a wonderful experience. I felt so comfortable throughout the appointment, and the staff were kind, professional, and reassuring. Seeing my baby for the first... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Imaginatal is an award-winning provider of private ultrasound scanning, blood tests, and health screenings. We offer a range of pre-natal scans tailored to each stage of pregnancy, including Early Reassurance Scans from 6 weeks to date the pregnancy, Gender Scans from 16 weeks to identify the baby's sex, and 4D Scans from 24 weeks for a detailed view of the baby. Additionally, we provide Non-invasive Prenatal Testing (NIPT) to screen for chromosomal aneuploidies such as Down’s, Eduard’s, and Patau’s syndromes. Beyond pre-natal care, Imaginatal offers general health scans, blood tests, and screenings for both men and women, ensuring comprehensive health monitoring for all our patients. We are dedicated to supporting women undergoing fertility treatments with specialised well-woman scans. Our commitment to excellence and patient care has made us a trusted name in healthcare. At Imaginatal, our vision is to bring joy and peace of mind to the communities we serve. We provide healthcare imaging services that embody our mission of delivering joy and peace of mind. Our culture is built on the pillars of community, advancement, respect, ethics, and simplicity. We offer competent care with compassion, utilise state-of-the-art technology, and continuously improve our services and staff. We recognise and respect the unique identity, needs, wishes, choices, and beliefs of every individual. We provide value through honest and ethical services delivered by qualified healthcare professionals, and we make it easy for everyone to deal with us through our open and transparent approach. Our friendly and welcoming environment, along with our happy and helpful staff, ensures a positive experience for all our customers. Whether you're visiting for a pre-natal scan or a general health check-up, you can trust Imaginatal to provide exceptional care and support.
Experience Imaginatal's Exceptional Care
Écrit par l'entreprise
- Free Rescan Policy for Early Scans
- Book your Early Reassurance Scan today. If we can't see what we need, your rescan is free!
- Accurate Gender Scans Guaranteed
- Schedule your Gender Scan with confidence. If we get it wrong, you get 100% of your money back!
- Comprehensive Health Screenings
- Trust Imaginatal for all your health needs. Book your general health scan or blood test now!
- Friendly and Welcoming Environment
- Join our happy customers. Experience our award-winning care and welcoming staff today!
Our Rescan Policy
Free rescan
Book your Early Reassurance, Gender or 4D Scan today. If we can't see what we need, your rescan is free!"
Coordonnées de contact
151 Wick Road, Brislington, BS4 4HH, Bristol, Royaume-Uni
- 08006404299
- info@imaginatal.co.uk
- imaginatal.co.uk
Book Your Health Scan Today
4,8
Excellent
614 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Going to book elsewhere
For the price paid the images were not clear, thought possibly should have been offered a rescan. Out of 124 images we struggled to pick 5 thats how poor quality they were. One of those pictures was a 2D of the foot as the 4d images that were taken were poor and fuzzy. Also did not see any limbs apart from 2D image of foot. Did confirm gender though. As stated would of rather been offered a rescan for another date than have the images provided.The staff were lovely and friendly, However feel we will now try another service for a better experience and outcome. Very disappointed.
21 mars 2026
Réponse de Imaginatal
Hi
Thank you for taking the time to share your feedback. We are very sorry to hear that your visit did not meet expectations, especially when this should have been such a special moment for you.
While we’re pleased our team made you feel welcome, it’s disappointing to know the scan results left you feeling let down.
We always want every family to leave with images they feel happy with, so we’re sorry this was not your experience.
Your comments have been noted carefully, as they are important in helping us review how we support clients when image quality on the day is not as hoped.
We truly regret your disappointment and appreciate your honest feedback.
Best wishes,
Imaginatal Team
Lovely staff
Lovely staff, tried so hard to get good images of baby who was trying to hide, calm atmosphere would recommended
20 mars 2026
Réponse de Imaginatal
Hi
Thank you so much for sharing this. We’re delighted to hear your visit felt so special and that both our team and surroundings helped make it such a memorable one. Your recommendation truly means a lot to us, and we hope to welcome you again in the future.
Best wishes,
Imaginatal Team
Highly recommend
Truly a beautiful and amazing experience and the staff and venue are beautiful truly recommend this
19 mars 2026
Réponse de Imaginatal
Hi
Thank you so much for your lovely feedback. We’re delighted to hear you had such a positive visit and that both the team and surroundings helped make it feel so special. Your recommendation truly means a lot to us, and we’re so pleased we could be part of such a memorable experience.
Best wishes,
Imaginatal Team
Super friendly welcoming staff
Super friendly welcoming staff, the sonographer was so nice and helpful and really added to the excitement of our gender reveal scan. It was a wholesome experience after our 12 week scan wasn't really at the hospital so restored our faith in the process.
9 mars 2026
Réponse de Imaginatal
Hi,
Thank you so much for sharing such a heartfelt review. We’re delighted to hear your visit felt so special and that our team helped make your gender reveal appointment such a memorable moment. It means a lot to know we could give you a positive and reassuring experience, especially after a previous appointment had left you feeling disappointed. We’ll be sure to pass your kind words on to the sonographer and the rest of the team.
Best wishes,
Imaginatal Team
PEACEFUL AND WELCOMING ENVIRONMENT.
PEACEFUL AND WELCOMING ENVIRONMENT.
The place was peaceful and welcoming.
11 mars 2026
Réponse de Imaginatal
Hi,
Thank you for your lovely feedback. We’re so pleased you felt comfortable and well looked after during your visit. Creating a calm and inviting space for every client means a great deal to us, and we really appreciate you taking the time to share this.
Best wishes,
Imaginatal Team
Réponse de Imaginatal
Hi
Thank you so much for your lovely feedback. We’re delighted to hear that you had such a positive visit and that our team’s expertise and value made such a great impression. Your support means a lot to us.
Best wishes,
Imaginatal Team
Unprofessional Overall
On 8/3 I went to a different private clinic to have a reassurance scan, I was told it was too early and they can see the gestational sack and yolk sack but not the embryo yet and they referred me to St.Michaels early pregnancy unit. On 11/03 I had a scan with the unit and they have identified the embryo and detect the heartbeat very clearly. The imagining was also quite magnified and very clearly visible. Unfortunately I did not have my partner with me so I booked another scan on 15/03 so that my partner can see the baby and the heartbeat as well.
I booked it with this clinic at this time because regardless how good the previous clinic was I had a negative feeling associated to it (nothing to do with the clinic) so wanted go somewhere with a positive energy. We went there and immediately the clinic looks quite run down compared to the first clinic I went to. No hand towels in the toilet(you need to go outside and take on top of the water cooler.) Also they do not have disposable water cups but plastic reusable kid cups which is not hygienic for a clinic environment. I was called in by the sonographer into the room. The seat was not prepared from the previous patient and there were ripped paper towels on the bed and on the floor. Then she told me to take off my clothes below waist but didn`t provide any gown or anything to cover myself with apart from a paper towel. When the scan started she had a very difficult time to locate the yolk sack and the fetal pole. Couldn`t magnify the image at all. All looked extremely small on the screen and she struggled to take measurements, Then proceeded to tell me that she can`t see a heartbeat and anything can happen at this time. She failed to answer any of the questions and just give general repeated answers. She said she will refer me to the hospital again. On the way out I was pushed to book a second appointment with them while I clearly told them I won`t make any other appointments without going to the hospital scan as what is the point?? They didn`t tell me anything about a report and we just left. I then received a report via email in my spam and it said that they saw an echogenic structure that might be a fetal pole with no cardiovascular enhancement with question marks. I told them clearly that the hospital clearly identified the embryo and also we saw the heart beat. I understand the heartbeat can stop and the baby can stop developing but it doesn`t change the fact that it is a fetal pole and not just an echogenic structure. Now I am waiting for the hospital scan to see what is actually happening and it is extremely stressful. The sonographer didn`t give us an impression of a qualified, certified, trained and experienced professional at all. The cleanness and the state of the scan room was also very questionable. And we paid £104 for this. Regardless of what the outcome with this, I will never come back to this place. I would avoid this place for early pregnancy screening as clearly they are not trained for it.
15 mars 2026
Réponse de Imaginatal
Thank you for taking the time to share your feedback. We are very sorry to hear that your visit added further stress during what is already an understandably anxious time.
We take concerns about cleanliness, communication, and patient experience very seriously, and the points you have raised about the room setup and overall environment are being reviewed internally.
Because this is a public platform, we cannot comment on your personal medical care in detail. However, in early pregnancy scans, findings can sometimes be very sensitive and reports may be worded cautiously when there is any uncertainty. Our intention is always to act in the patient’s best interests and ensure there is no delay in onward referral or follow-up where needed.
We are sorry that you felt unsupported and dissatisfied with both the communication during the scan and the wording of the report. That is never the experience we want for our patients.
We would welcome the opportunity to look into this properly and discuss your concerns directly.
Please contact us on 0800 640 4299 and ask for the management team, so we can review your visit in full.
Excellent
Excellent, all 3 members of staff were amazing and welcoming, The room was lovely and relaxing with a clear scan which was explained step by step, Highly recommend and looking forward to our next visit :)
13 mars 2026
Réponse de Imaginatal
Hello,
Thank you so much for your lovely review! We’re delighted to hear our team made you feel so comfortable from the moment you arrived, and that the appointment felt calm, informative, and enjoyable throughout. It means a lot to know the experience left such a positive impression, and we’ll be so pleased to welcome you back again soon.
Best wishes,
Imaginatal Team
Great service!
The atmosphere in the waiting room is very calm and pleasant. The reception area is a little dark, which adds a sense of intimacy and comfort and helps you relax. The staff are very nice and friendly. I highly recommend it.
12 mars 2026
Réponse de Imaginatal
Hi
Thank you so much for your lovely feedback. We’re delighted to hear that you felt comfortable and at ease from the moment you arrived. Creating a welcoming space where people can feel relaxed and well looked after means a great deal to us, so it’s wonderful to know our team helped make your visit such a positive one. We truly appreciate your recommendation.
Best wishes,
Imaginatal Team
Réponse de Imaginatal
Hi,
Thank you so much for your kind review. We’re so pleased to hear our team helped make your visit a positive one.
Best wishes,
Imaginatal Team
Amazing service and really kind people
Amazing service and really kind people. I would definitely recommend booking your scans here!
11 mars 2026
Réponse de Imaginatal
Hi,
Thank you for your wonderful feedback. We’re so happy you had such a positive visit and felt well looked after by our team. Your recommendation means a lot to us, and we’re grateful you would encourage others to come to us for their scan experience.
Best wishes,
Imaginatal Team
Great experience!!
Great experience!!! lovely people, sonographer was so helpful, went in for a gender scan. Babies legs were crossed and she tried so many different ways before finally going up and down stairs did the trick, she didnt give up and didnt rush us! Really pleased! thank you again !!!
11 mars 2026
Réponse de Imaginatal
Hi,
Thank you for sharing your lovely feedback. We’re so pleased you had such a positive visit and that our sonographer took the time to help you every step of the way. Sometimes little ones like to keep us guessing, so it’s wonderful to hear the extra effort paid off and that you felt fully cared for throughout. We’re delighted you came away feeling happy with your scan experience.
Best wishes,
Imaginatal Team
Brilliant experience
Brilliant experience. We had a gender reveal party straight after the scan and they tried their very best to make sure we had results for the party. Very friendly. We left with a gender reveal canon and 2 very happy parents to be.
9 mars 2026
Réponse de Imaginatal
Hi,
Thank you for sharing such a wonderful review. We’re so pleased we could help make your celebration feel extra special. It’s lovely to know you went away with everything you needed and some unforgettable memories too. Wishing you both all the very best as you look forward to meeting your little one.
Best wishes,
Imaginatal Team
Really nice welcoming and lovely people…
Really nice welcoming and lovely people working there
2 mars 2026
Réponse de Imaginatal
Hi,
Thank you for taking the time to share your kind feedback. We’re so pleased you felt comfortable from the moment you arrived and that our team made such a positive impression. It means a lot to know the atmosphere and care stood out during your visit.
Best wishes,
Imaginatal Team
Amazing experience highly recommend…
Amazing experience highly recommend very friendly staff
8 mars 2026
Réponse de Imaginatal
Hi,
Thank you so much for your lovely feedback. We’re delighted to hear you had such a positive visit and that our team helped make you feel so welcome. Your recommendation means a great deal to us.
Best wishes,
Imaginatal Team
Last minute reassurance scan
Last minute reassurance scan. Took my other children who were also allowed in too. The staff were lovely, it was a calm atmosphere and it was a nice, relaxing experience.
7 mars 2026
Réponse de Imaginatal
Hi,
Thank you for your kind review. We’re so glad we could be there for you when you needed some reassurance, and that your visit felt calm and comfortable for both you and your family.
We really appreciate your kind words and are grateful you chose Imaginatal.
Best wishes,
Imaginatal Team
The team were receptive and…
The team were receptive and accommodating. Well equipped place
7 mars 2026
Réponse de Imaginatal
Hi,
Thank you for your lovely feedback. We’re so pleased to hear that you felt well looked after and that your visit was a positive one. Creating a welcoming experience in a comfortable, well-prepared setting is very important to us, so your kind words mean a lot.
Best wishes,
Imaginatal Team
I had a very positive experience with…
I had a very positive experience with the Imaginatal team. The staff were extremely professional, kind, and supportive throughout the entire process. They made me feel comfortable and answered all my questions patiently. Their care and attention to detail truly stood out. I really appreciate how friendly and welcoming everyone was. Thank you to the whole team for providing such excellent service. I would highly recommend Imaginatal to others.
5 mars 2026
Réponse de Imaginatal
Hi,
Thank you so much for taking the time to share such a thoughtful review. We’re delighted to hear that your visit was such a reassuring and pleasant one. It means a great deal to know our team helped you feel at ease and supported from start to finish.
We always strive to create a caring and welcoming environment, so it’s wonderful to know that came across during your experience. Your recommendation and kind words will mean so much to the whole team.
Best wishes,
Réponse de Imaginatal
Hi,
Thank you for your lovely feedback. We’re so pleased to hear that your visit left such a positive impression.
Best wishes,
Imaginatal Team
Brilliant was fantastic did everything…
Brilliant was fantastic did everything we asked thank you so much.
4 mars 2026
Réponse de Imaginatal
Hi,
Thank you so much for your lovely feedback! We’re really happy to hear you had such a fantastic visit and that the team could help with everything you wanted on the day. Wishing you all the best for the rest of your journey — and we’d love to welcome you back again anytime.
Best wishes,
Imaginatal Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.