Imprintnow Avis 

The printing and delivery were fast but the quality of the printing was not sharp and the banners had loose frayed edges that we had to clean up with scissors.

I had a great experience ordering my custom stamp from ImprintNow. I really appreciated that they sent a digital proof of the design to confirm before moving to production, it ensured the final stamp arrived precise and exactly as expected. The customer service is top-notch. My only critique is the order minimum. I wish there were an option to purchase just one stamp instead of a minimum of two. If they offered single-quantity orders, their excellent service would easily keep people coming back for reorders. Overall, highly recommended!

The rings came before the date of my event even though I ordered them pretty late. The design was very good even though I sent a basic AI mockup image, they were able to replicate it pretty well. The rings are good quality, heavy, and they even glisten in the light. 10/10 recommend will be a returning customer!

Quality products & speedy delivery & great customer service

I would say overall, it was a very good experience. My only suggestion would be sent green an image slightly better on the napkin. I would’ve had it an inch or so below but as for customer service, they did a great job in communicating. My other thing was I was hoping for foil as I had suggested in it so I guess I’m just wondering is that not something that you offer?

The shirts are high quality and the logo application was excellent. The customer service communication was outstanding and our order arrived very quickly.

Everything was perfect. Customer service was excellent and everything was received in good condition on time.

Terrible Quality and Unacceptable Customer Service – Never Again!

I am extremely disappointed with Imprint Now. The shirts I received were of very poor quality, and I provided clear video evidence showing the problems.

Instead of resolving my complaint, the company continued making unreasonable requests, including demanding a video proving that I had disposed of the defective shirts, which I had already thrown away.

I have never experienced such a frustrating complaint process. The products were unacceptable, customer service was extremely disappointing, and my issue was never properly resolved.

I will never purchase from Imprint Now again. Based on my experience, I strongly recommend that other customers think twice before ordering from this company.

They were great to work with. The process was straight-forward, competitive pricing, and great interaction on the design, and updating the quantity. I'd use them again. Thank you!

Really like the product. Confusion with the pricing.

The custom order was easy. The delivery was timely. The product with the embroidered image is perfect.

Very disappointing experience with Imprint Now NZ.

I ordered custom products for a marketing campaign, with a specific colour palette chosen to work together. Despite ordering hot pink rope, the products arrived with light pink rope instead. The overall print quality was also substandard and not what I expected for the price paid.

Initially, the company apologised and advised that the colour issue would be corrected. However, after reviewing my complaint, they decided that the colour difference did not affect the product's intended use and offered a 5% discount.

I'm genuinely astonished by that response. Surely the customer gets to decide whether the colour they specifically selected matters to their project?

When you're paying for custom products, you expect to receive what you ordered, not what the supplier decides is close enough.

Mistakes happen, but it's how a business handles them that really matters. Unfortunately, the response has been just as disappointing as the product itself.

Amazing experience! They communicated with me to make sure they got a high-quality image from me for the design and even redid things on their end before sending it out to me to make sure it met their standards

The shirt is of poor quality! The fabric has tears in it and the print is cheaply done and poor quality

I purchased a case of custom $8 coffee mugs for my business and in only a months time the lettering is pealing off and this company refuses to do anything more than give me a lousy 5% discount on a future order. Do not buy from this company they do not stand behind their products

I needed patches created for a tradeshow goody bag. After struggling a bit selecting the right patch, the team emailed me and told me the one that would work the best for my company logo and made the switch for me. I was able to see the proof and approve it prior to creation and they arrived earlier than expected so I could get them applied to our bags and shipped in time for the tradeshow. I enjoyed getting notification emails along the way so I knew where I was in the process. It was a pleasure to work with Imprintnow.

Great quality products! The printing is perfect - bright colors. Will be ordering more items for our team!

Great quality, customer service, and material. I will definitely be ordering more!

Took their time to receive feedback and improve the model! We loved it.