I would say overall, it was a very good experience. My only suggestion would be sent green an image slightly better on the napkin. I would’ve had it an inch or so below but as for customer service, th... Voir plus
L'entreprise a répondu
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I would say overall, it was a very good experience. My only suggestion would be sent green an image slightly better on the napkin. I would’ve had it an inch or so below but as for customer service, th... Voir plus
L'entreprise a répondu
I had a great experience ordering my custom stamp from ImprintNow. I really appreciated that they sent a digital proof of the design to confirm before moving to production, it ensured the final stamp... Voir plus
The rings came before the date of my event even though I ordered them pretty late. The design was very good even though I sent a basic AI mockup image, they were able to replicate it pretty well. The... Voir plus
The printing and delivery were fast but the quality of the printing was not sharp and the banners had loose frayed edges that we had to clean up with scissors.
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I paid for guaranteed date of delivery and the order did not make it on that date. They did refund my shipping cost. My merchandise did come out exactly how I wanted it to. So that is a plus. Just unhappy with the delay in delivery

Réponse de Imprintnow
It was delayed in production. Despite correcting the address with a supervisor, it was shipped to the wrong address. They finally arrived 4 hours before the event started and two weeks late

Réponse de Imprintnow
Everything came as expected & great quality.
Some issues with ordering but we eventually got it cleared up.

Réponse de Imprintnow
Excellent quality. Quick and easy online ordering process with immediate proof for review. This was my first order experience & our customized lens cleaning cloths were a big hit at our event. Thank you!
The pins came out GREAT! We love them so much! Will definitely order again!
Imprint Now did an excellent job on my order. Love my Jacket and it fit perfectly. Logo is awesome too
The customer service was attentive and always kept me informed of the process. The special order came of amazing and will shop here again for all my custom needs!
Tom
I thought the ordering process was very easy. You all did a great job alerting me that I needed better images for the artwork, which is great quality control. You were quick to make any changes that I requested while in the proofing phase. It arrived earlier than expected, which was amazing. Great experience. I hope the school will be able to use it for many years to come.
They were quick with getting my proofs back and with the updates I wanted.
Images and sizes are as expected.
They arrived on time (A day early)
I ordered the 2D PVC shoe charms. The quality was good and everything worked out well.
Great communication from customer service reps. The order arrived quickly and the quality is amazing!
The product was just how described I love it. IT looks better in person
They worked with us endlessly to make sure what we wanted was accurate. They did a great job and it turned out perfect! The quality was good too. They also delivered ahead of what our deadline was. We will not hesitate to order from Imprintnow in the future!
Great quality product. Saved $130 from the other source. The award we ordered is heavy and solid
Everything turned out as hoped and expected. I had to call a couple times to make sure things were progressing, but very nice product.

Réponse de Imprintnow
It took way to many people and too much confusion because each time we had or made contact with you, it was a different person "checking on it." Not a good experience. End product, just ok and we couldn't get a resolution on our badges with photos. Have to go somewhere else.

Réponse de Imprintnow
Wrong order was billed and shipped and a lot of miscommunication. I also was charged the wrong amount after further review.

Réponse de Imprintnow
Everything I ordered came as expected with good quality. Even before the order was placed Imprint now Customer service followed up with details I wouldn't have thought of. So, thanks, I'm very happy with my purchase.
The customer service department is awesome. They answered all my concerns and questions in a very timely manner. I also had to change my final approved mockup that they sent me and had no problem getting the image sent back to be changed. It was a very nice experience and I will use them again. Thank you!
I didn't realize I had not submitted a high res image for them to produce as a banner, so I was very pleased that their customer service reached out to offer this recreation for me at no additional charge. The banner (backdrop for our podcast) is just what we hoped it would be. Highly recommend imprint now!
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