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The Improveasy Group Avis 489

TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Scam. They sent so many people to "survey" my house for potential upgrades, specifically a new boiler. Failed to produce any proper paper work, were rude, unprofessional and try to take advantage of v... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

All the workmen including Danny, Sam, Harry, Andy, Luke, Jack, Dan and Steve were all excellent, punctual, professional and very pleasant to have around. We are extremely pleased with all the work tha... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Neo the gas engineer put us at ease straight away. He did a really good job installing our new boiler with minimal disruption and made sure everything was working before leaving. He is a credit to the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It started rocky with the installation dates being cancelled on 2 days due to van breakdown. Anyway fast forward to Friday March 27th. Chris and son Jake....arrived on time and were respectful... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise de gestion des fonds

Écrit par l'entreprise

Making homes warmer, greener, and more cost-effective since 2011. From solar panels to heat pumps, with funding options and a full 360° service, Improveasy makes energy upgrades simple.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

489 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 87 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I have a leak in my kitchen from the…

I have a leak in my kitchen from the old boiler and had left many messages and no one got back to me .
Urgently sort out this for me

8 juillet 2024
Avis spontané
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Réponse : The Improveasy Group

Hi Mele bunch, we cannot seem to find you as a customer of ours, can you please call back ASAP on 0161 250 6611

Noté 5 sur 5 étoiles

Excellent service and fitting replacing…

Excellent service and fitting replacing my trusty old Potterton with a combi boiler.
All done within a day. Highly recommend.

12 juillet 2024
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Réponse : The Improveasy Group

Hello Ms D,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

Review for Dan (Engineer at Improveasy)

PLEASE READ THIS REVIEW

Review for Dan (Engineer at Improveasy)

I write this review solely for Dan, an engineer at Improveasy, to express my heartfelt gratitude for his exceptional service and dedication.

Let me start off by saying I have three little ones, ages 3, 1, and 2 months old, so heating and water supply are extremely important in my household.

Around three weeks ago, we had a new boiler installed alongside a Google Nest thermostat and heat link by Dan at Improveasy. Everything worked faultlessly until today when the thermostat displayed a power error. Suddenly, everything seemed to have turned off—no boiler, no thermostat, no heat link. All the lights were off.

It was 8 pm in the evening, and after panicking, I decided to ring Dan on the off chance he might be able to help until the morning when the office officially opened.

Dan put us at ease and assured us it wasn't a major issue reaching out to him so late in the day. He was more than happy to support us in resolving the problem (mind you, it was 8 pm). He walked me through some troubleshooting steps, and within 10 minutes, my entire system was back up and running. This just shows that experts will be experts.

Honestly, Dan, I commend you massively for your kindness, knowledge, support, banter, and just appreciate you as a person. Thank you so much for not fobbing me off or telling me to wait until the office was open in the morning. My kids can have heating and a hot bath tonight, and that's all because of you.

This on top off the initial walkthrough, guidance and help setting up / after service which truly is second to none.

Thank you for being an amazing person. The world needs more people like you, and I hope Improveasy as a company holds you in as high regard as we do.

God bless!

16 juillet 2024
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Réponse : The Improveasy Group

Hello Mohammed,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

I applied through Improveasy for help…

I applied through Improveasy for help under the Eco4 Flex Boiler upgrade scheme. After a short time I was given appointment dates for assessment and survey which were kept. From this I was accepted and quickly had a new boiler and thermostat’s installed.
The heating engineer has done an excellent installation and explained the working of the boiler and thermostats. The whole procedure was first class.

28 juin 2024
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Réponse : The Improveasy Group

Hello Jack,

Thank you for the great feedback.

The Improveasy Group

Noté 1 sur 5 étoiles

Aftercare service from day one appalling - do not use North West team

Had a Daikin heat pump Boiler & solar panels fitted in March under the Gov ECO Scheme. Tidy, professional install but no booklet to refer to when wanting to change timing/temp/switch off... Lost pressure from day one which they are aware of. Not enough hot water as system loses 1-2 bar a day - they have found 2 small leaks but not rectified & not found source of huge pressure loss. Worried sick water is pooling under house. 4 months on & no response or help from Company. Do not use Cheshire/Manchester team.

18 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service from first call to…

Excellent service from first call to completion , fitters polite and friendly , everything done within a week of survey..call staff very good too ..would certainly recommend

15 juillet 2024
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Réponse : The Improveasy Group

Hello Dawnie,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

Boiler fitting

Prompt good service

1 juillet 2024
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Réponse : The Improveasy Group

Hello Alan,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

Great job done quickly and efficiently

Great job done quickly and efficiently, explained it all in easy terms so I could understand it!! No mess

4 juillet 2024
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Réponse : The Improveasy Group

Hello Susan,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

We love our new heating system

Impressed with the process, the advice given before beginning, transparency during each stage and the heating system installed.

Workmen, surveyors and customer service at eco247 were all curtious resolving queries quickly. It was surprising how much work was involved and the number of systems that were integrated.

2 avril 2024
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Réponse : The Improveasy Group

Hello Dewi,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

A great result

Workmen arrived on time, got on with the jobs promptly, and worked hard all the time they where here, they cleaned up after themselves and made sure I knew how everything works, I would recommend this company in future.

25 juin 2024
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Réponse : The Improveasy Group

Hello Chris,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

Great experience would recommend

All measures carried out satisfactory and workman/engineers we’re professional.

7 juin 2024
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Réponse : The Improveasy Group

Hello Marc,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

New boiler installation

We recently had a new boiler installed, a major upgrade from an old back boiler. Workmen got it done in one day really friendly hard working and didn’t leave a mess and still took the time to explain how to use the new boiler before they left.

24 juin 2024
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Réponse : The Improveasy Group

Hi Tina , thank you for your feedback. Glad your journey with us was a pleasurable one.

Noté 5 sur 5 étoiles

We spoke to a lovely representative…

We spoke to a lovely representative from Improveasy called Caroline Carrol and we are delighted to post a review for the company who installed our boiler.
Two highly professional and amiable heating engineers (Cairon and Lewis) came to install the combi-boiler and they were thorough, tidy and very respectful.
They took time to explain how the boiler worked and left us feeling very satisfied. We are delighted with the boiler and we are finding it efficient and easy to use.

22 mai 2024
Avis spontané
Noté 5 sur 5 étoiles

Stress free installation

Really nice gas fitter came to install my new boiler. Put protector on my stairs and cleaned up afterwards. Insulation lads came and quickly put in the loft insulation. A very smooth stress free process.

12 juin 2024
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Réponse : The Improveasy Group

Hello ,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

Fantastic work from both very…

Fantastic work from both very professional work explained all details very pleased withe everything

10 juin 2024
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Réponse : The Improveasy Group

Hello Robert,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

Fantastic experience from beginning to…

Fantastic experience from beginning to end- a complete JOY!

Many thanks to Luke and Andy who did a great job!

How wonderful to have a modern boiler that works like a dream.

16 mai 2024
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Réponse : The Improveasy Group

Hello Helen,

Thank you for the great feedback.

The Improveasy Group

Noté 5 sur 5 étoiles

Had a new combi-boiler and solar panels…

Had a new combi-boiler and solar panels installed by Improveasy. The workman were so professional and respectful. The whole process from start to finish went so smooth. I Would highly recommend Improveasy

9 mai 2024
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Réponse : The Improveasy Group

Hello Paul,

Thank you for the great feedback.

The Improveasy Group

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