Ingeni Services Group Limited  Avis 

Ash was entertaining very informative patient and breakdown the information into simple information which I could understand very simple process on getting gap insurance with Ingeni

Needed alloy repair and tyre replacement , forms very easy to fill out , staff very helpful over the phone and via email.excellent service and would definitely recommend.

Prompt service and friendly helpful staff

Hello, we were very pleased with the way our claim was dealt with . We had a badly damaged tyre and staff member Oscar was superb, he helped us through the process. He was very helpful, polite and enthusiastic and reassuring. Many thanks.

Great service from Ash on Friday. Very thorough with all information and any questions I asked.

Highly recommend, 100% excellent team and company. Helped me a lot in the most difficult situation. I would say my special thanks to Oscar Fletcher.
This was the most difficult year and this company helped me a lot. Oscar is humble and very helpful person including whole team. I recommend to have this company for your difficult time.
Thank you

Spoke to ashraf, he was eager to answer any questions and help with any requested i had, explained the policy and relevant information outstandingly, thrilled with my experience speaking with him. #givehimapayrise

Very clear and striaght forward no messing about if i ever purchase another car with a option to have Gap insurance i will definitely look to go with ingeni.

Fantastic service from Ingeni, I reported
My accident within 2 days it was booked in to be repaired. Very speedy & professional service provided highly recommend 5*

Very responsive service and were quick to prompt me when I was being slow getting back to them. Excellent follow up and very polite and pleasant.

Clare was extremely helpful and made the experience as stress free as possible. I am very pleased I took out Ingeni gap insurance on my car.

Ash - What a Legend! Clear and concise information with no pressure to purchase.

This is the first time I have had to use ingeni services and I highly recommend their service. Excellent customer service, easy to complete the claims form and decision was made really quickly.

Very professional service. Prompt turnaround from claim submission to approval.

With my responsive evidence as required of my incident, Ingeni have been very fast in their reply and positive action. Reported on the 23rd, I filed forms on the 25th, and claim accepted on the 26th. Although I have to admit at this early stage, payment has not yet been received, and is scheduled within 30 days. I'm happy with the outcome.
Ingeni have been very easy to deal with.

Had a fantastic experience with Ingeni. Ashlea helped me with multiple claims and was incredibly patient while I was abroad for several months. She handled everything professionally and waited for me to get back to finalize the paperwork. A huge thank you to Ashlea for making the process so easy and stress-free.

I received a call from Ash, he was very welcoming and explained everything thoroughly. A great asset to the team.

Sophie and team at Ingeni incredibly efficient and my car is now booked in for the alloy wheel repair within the hour.

Excellent Service.

The company representative was extremely patient and polite, listened carefully and was easily able to explain when I became confused over what was being covered.
1. This person showed great patience whilst I was waiting to pick up my new care due to a technical hitch which occurred through poor communication between the Garage Salesperson and myself.
2. He listened, (almost unheard of these days), and was keen to help where he could.
3. Gave clear information and repeated certain aspects of the conversation to clarify that he had taken down the correct details.
Unfortunately I couldn't give a five star rating though as I hadn't been asked about how I wished to be addressed so the documentation now reads Mrs rather than Reverend or Miss, either of which would have been preferable.

The team who dealt with my case they were really helpful and I’ve had a very positive experience with GAP so far. They’ve been professional, responsive, and clear while dealing with my case.