Ingeni Services Group Limited  Avis 

Purchased wheel cover and dent cover with this company
Don’t Don’t Don’t buy there products
Bought two brand new land rovers tried to claim for a dent in door they approved no one came they said we hadn’t booked in they said take in get sorted we sent car in had to pay for it ourselves they are not the company people make out terrible toxic management telling you one thing then saying they didn’t do it
We are taking to court to sort
Don’t buy don’t say you went warned very very poor service

Simple and responsive process to claim and complete repair. I was impressed with the speed of reply and quality of work done.

Ash was very good at is job and explained options to me much appreciated

I cannot fault the excellent service provided by Ashlea at Ingeni. I had taken out wheel & tyre insurance when I bought my new car two years ago and how useful it proved to be. Once I had provided Ingeni with all the supporting documentation they approved my claim within less than three hours. If only all insurance companies were as efficient and friendly as Ingeni. Cannot recommend them highly enough.

Very helpful staff, claim dealt with efficiently. It took a while to get the money, but came through eventually.

Simple process professionally managed by Oscar and his colleagues, who were available to assist the claim. All stages dealt within the expected timeframes.

On previous cars I’ve dismissed such insurance as unnecessary - how wrong I have been. Thank you Ingeni, I have no hesitation in recommending that you should sign up when offered.

The service was quick and made easy to understand by a very professional staff member called Ash, he was very good at his job and I will definitely recommend Ingeni services to family and friends.

Prompt communications, and ease of claiming

Fast and efficient so far . Claim has been approved waiting for the repairer’s response

We took out wheel and tyre insurance when we bought a new car, and I'm pleased we did. Less than 2 months after picking up the car I discovered a large screw sticking out of a rear tyre.
I spoke with Sophie at Ingeni who talked me through the process, which was straightforward and intuitive. Less than a week after having the tyre replaced Sophie confirmed my claim was successful and I would be reimbursed for the cost of the tyre.

First claim, taken through process over the phone and everything went smoothly thereafter

Making a claim can be stressful, Ingenious made everything simple and paid out straight away. Tyre care insurance made simple - would highly recommend them.

At Great Central Auto, we have partnered with Ingeni Services Group for over 12 years, and I cannot recommend them highly enough. They have been instrumental in ensuring we remain fully compliant through the constantly changing landscape of the automotive industry.
​Jonathan and his team are absolutely the "go-to" people for anything insurance and compliance-based. They are always on hand to offer expert advice and support whenever we need it. Beyond their expertise, you honestly won’t meet a nicer, more personal team of people to work with. Five stars.

My claim was dealt with by Sophie in a swift and professional manner. Our claim for a new tyre was never queried even though we had not realised we needed a photo and a tread report till it was too late. Every communication was answered within hours and the claim settled quickly - well done. A pleasure to deal with a professional company!

We have now used ingeni twice to make claims and both times it’s been so simple and stress free.
From filling out a claim form to a decision being made takes a matter of days and never no more than a week.

The staff are incredibly helpful and efficient in their responses.

Would highly recommend ingeni services.

It is so refreshing to deal with an insurance company where real people answer the phones, and handle claims swiftly and effectively. The entire process is well organised and easy to navigate.

Excellent service provided by Ingeni and particularly by Sophie, quick prompt information and easy to complete. Highly recommend this for people considering taking out the extra insurances to keep you on the road

Selecting and purchasing the Gap Insurance was an excellent experience. Ash was very professional and carefully explained the key policy items and gave me a week to review the policy in more detail. There was no pressure to rush the purchase.
The customer service was great and supported by many Trust Pilot reviews.

Ashraf Miah was very helpful and explained everything in great detail

Easy to get hold of, quick to make decisions, and good communication throughout - very good customer service