Innocent Driver Avis 736

The speed of which my case was handled ,
was so professionally dealt with.

Bex was amazing, explained everything and was very clear.

Great service, quick to get back in contact, and resolved any issues I had. They dealt with everything.

Quick and easy service. Jenny had great communication throughout the whole process and relieved a lot of potential stress.

I had a great experience with Jennifer at innocent driver! Very professional and prompt. Would highly recommend

Amy was excellent to deal with and informed me of all that would and was required in this instance. She answered all my question diligently and without hesitation. This makes things so much more pleasant to deal with when the best of attention is given.

The company was very helpful and prompt. It took the pressure off us thank-you.

Bex was really friendly and helpful made the whole process easy and stress free I had to have minimal input she sorted everything.

Good communication, pleasant members of staff. Great outcome.

Amy was a massive help through what seemed to be the worst time of my life. Her communication was second to none. She was also so helpful and any queries I had she answered straight away. I would highly recommend people to use Innocent Driver. Thankyou so much. X x

Made my experience so much easier. Never had to make any claims before but Bex done everything for me and answered any questions I had very quickly. Has been a pleasure to use this company.

A 1st class service from Bex.

I contacted Innocent Driver on the recommendation of my preferred repairer after initially making an enquiry with another accident management company. The contrast in service blew me away. I filled in a simple enquiry form online and within minutes received a call from Amy. She answered all my question about the service and how they could help with repairing my car and keeping me mobile. Amy then handled my claim and from that point onwards I received daily updates and had all my emails replied to on the same day. Amy you’ve been great and I would have no hesitation recommending Innocent Driver as a result of your outstanding customer service. Thank you, Chris F.

My car was damaged while parked outside of my house, and the driver did not offer their insurance details. I was introduced to Innocent Driver who I contacted to see if they could help. From the outset they were very helpful and guided me through the process.

Jennifer kept me up to date regularly and worked hard to get the drivers insurance company to accept liability.

I would highly recommend this company to anyone who finds themselves in this position.

Very accommodating and Jenny made the process so easy and relaxed. She was very attentive and kept me updated on everything and explained anything I didn’t understand along the way.

From start to finish was kept up to date on the progress of my claim. Effortlessly handled and professionally dealt with by Bex and the team.

Really can’t fault the service. Updates were regular and the process from calling them to repair went smoothly and without any hassle or cost.

My son was involved in an no fault accident which was referred to Innocent Driver. Throughout the process, we were looked after by Bex Lee who was hugely attentive and correspondence & phone calls were all responded to promptly and we were kept up to date throughout the process.
Extremely positive experience.
Kenny C