Innocent Driver Avis 736

Everyone was very helpful and speedy with the process.

Got in contact due to a recommendation. Fantastic customer service from start to finish. Helped us through the entire process of our vehicle incident which wasn’t our fault. Courtesy car was superb too. Would highly recommend if you are in a situation where the person responsible for the incident decides to not cooperate!

Went to innocent driver after getting run around from other party and their insurers.

Case was taken up by Amy Hamilton whom was a absolute star with nothing being a problem.Amy instantly started the claim moving and liability being accepted straight away.made process so easy no excess when all my own insurance was interested in was taking excess before would speak to me.

Approved garage Agmors coachworks based in south street Glasgow was excellent first class customer service and workmanship.

I would also like to say thanks you to Charlene from innocent driver for having extra work approved whilst Amy was on annual leave.

Great team work all round well done.Customer service from start to finish I can’t praise innocent driver enough.

They’ve been really helpful and kept me informed all the way. Very low stress, I haven’t really had to do anything and they got my repair approved.

Bex was really good at explaining what needs to be done. Great communication skills.
Highly recommend.

Cathy has made everything really stress free, I think its excellent that you deal with the same person all the time and not passed from person to person. I was kept up to date throughout the process with quick responses and no waiting on the phone on hold I cannot fault this company

Amy took the worry away by dealing with the other driver's insurance company direct.

Bex was on hand to help with my car great service.

Helpful friendly advisor couldn't do enough to help quick and easy to deal with would definitely recommend.

Excellent service, everything was dealt with quickly and efficiently. Cathy in particular was very helpful and nothing was too much trouble.

Great experience, Rebecca Lee was professional throughout and dealt with my claim quickly and efficiently.

Action fast .. and helpful a lot .. staff friendly many thanks

Very helpful always ready to answer any questions I did not really understand. Cathy is a legend mint company

Bex was on hand to deal with our claims we had 2 business vehicles both involved in not fault accidents and Bex made the whole claim process form beginning to end a smooth transition from car hire to repairs etc defo recommend these guys thanks again guys keep up the good work..

Cathie Leckie who has dealt with my claim has been amazing throughout kept me up date with what she was doing for me and what I needed to do which made my bad experience and injuries in easier to deal with.

Handled quickly and efficiently.

Sometimes it was very difficult and time consuming getting the other insurance to pay on time but Cathy was communicative and helped to chase them up. Things are not as streamlined with accident management as they are using your own insurance but if it works in the end. I just wish I wasn’t rear ended by a dope who wasn’t paying attention.

Right from the start till now everything has been handled very fast and very professionally, Jenny the person I'm dealing with has been brilliant keeping me informed and well up to date with the progress. I cannot fault the service.

Bex from Innocent Driver couldn’t have more helpful, explaining the process and dealing with any issues. She was friendly and always kept me up to date with things and made it a very painless process.
Steve Iveson

Company was recommended by local garage as my elderly parents car was hit by a vehicle reversing from a car parking space. The lady explained everything and was very patient with my parents and the process was easy, quick and handled efficiently.