Rapid response from IG staff. Gave good advice and sorted out the membership issue very quickly.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent support from IG We had an issue opening our Pro Shop till and logged the problem through the Help & Support service. The support we received was excellent. The issue was picked up and... Voir plus
L'entreprise a répondu
A great software that handles a multitude of administrative tasks, and it's impressive how much is built into the one platform! We do have occasional errors/glitches, which will often be fixed wi... Voir plus
L'entreprise a répondu
We wanted some information and advice on part of the system that we don't currently use and Lee was very helpful and informative. Talking us through how it works and sending some slides to share with... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Intelligent Golf is a UK-based golf club management software company that provides cloud-based tools for golf clubs and organisations. Its platform helps clubs manage tee times, competitions, handicapping, memberships, communications, websites and point-of-sale systems in one place. Founded in 2000, Intelligent Golf supports golf clubs in the UK and internationally with software designed to simplify operations and improve the member experience.
Coordonnées de contact
4,5
Excellent
33 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Rapid response from IG staff
Rapid response from IG staff. Gave good advice and sorted out the membership issue very quickly.
9 octobre 2026
Avis spontané
New Website Page
Luke and the team really helped us our with a new website page. It is exactly what we wanted and provides an interactive table for our users to play around with. The help was really quick and Luke was on hand to answer any questions we had. Really pleased with the final product!
8 octobre 2026
Avis spontané
Intelligent Golf Provides A Solution…
Intelligent Golf provides a software platform that is generally great for the members, offering a reliable experience overall despite feeling a little dated in certain areas. Functionally, it handles core operations well and gets the job done when you need it.
Whenever you encounter a hurdle, the service desk is prompt, positive, and remarkably effective at sorting things out.
To make the platform even better, it would be beneficial if they could provide a few more short help videos, particularly for those more complex areas or features that you only use infrequently. Having quick visual guides for those infrequent tasks would save a lot of guesswork and time determining how to do something.
Even with those minor layout quirks, it easily earns five stars because the team is continually looking to improve the product, and I am sure they will eventually get around to refining those missing bits
8 octobre 2026
Avis spontané
Always happy to help
Always happy to help - friendly and professional service from all of the team. The best golf management software on the market! Thank you Intelligent Golf
6 octobre 2026
Avis spontané
Excellent support from IG team…
Excellent support from IG team especially lee !! Much appreciated
24 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our intelligentgolf team, and we'll be sure to pass along your thanks to Lee — he'll be delighted to know his support made a difference. We really appreciate you taking the time to share this.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
We wanted some information and advice…
We wanted some information and advice on part of the system that we don't currently use and Lee was very helpful and informative. Talking us through how it works and sending some slides to share with our colleagues.
Excellent customer service
24 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you for the great feedback! We're really pleased Lee could help you get to grips with that part of the system, and that he took the time to talk it through and share slides for your colleagues too. We'll pass on your thanks to him — feedback like this means a lot to the team.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Excellent
Lee was excellent with clear, concise instruction on how to resolve my issue and explained the root cause of the issue for a greater understanding on the user end.
24 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you for sharing this! We're delighted Lee was able to resolve your issue with such clear, concise guidance, and that he took the time to explain the root cause too — that extra context makes all the difference. We'll be sure to pass your thanks on to him.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Really good customer service through…
Really good customer service through the online help tickets, all ways quick to respond and easy instructions to understand.
24 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you for the lovely feedback! We're really glad to hear our support team has been quick to respond and that the instructions have been easy to follow. We'll make sure this feedback gets passed along to the team.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Excellent support from IG
Excellent support from IG
We had an issue opening our Pro Shop till and logged the problem through the Help & Support service.
The support we received was excellent. The issue was picked up and resolved very quickly, well ahead of a busy Sunday morning. The quick response and efficient resolution made a real difference and gave us peace of mind going into a busy day.
Thank you to the IG support team for the excellent service!
20 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you so much for taking the time to share this feedback. We're really pleased to hear that our Help & Support team got your Pro Shop till issue sorted quickly, especially with a busy Sunday ahead. Keeping things running smoothly when it matters most is exactly what we aim for, and it's great to know it made a difference for you.
We'll be sure to pass on your thanks to the support team, they'll be delighted to hear it. Thanks again for the kind words, and please don't hesitate to reach out if you ever need us.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
The IG software is very comprehensive…
The IG software is very comprehensive and user friendly, but when there are any issues the support team are quick to get them resolved.
14 août 2026
Avis spontané
Réponse de intelligentgolf
Thank you for the great feedback! We're delighted the software is working well for you day-to-day, and it's great to hear our support team has been quick to help whenever you've needed them. We'll pass your kind words on to the team. Thanks again for taking the time to leave a review!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Good overall software package
Good overall software package and excellent support team
7 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you for your 4* review, much appreciated.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Lee was very helpful & friendly over…
Lee was very helpful & friendly over the phone in extending our tee sheets through until 2030
8 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you for your 5* review, we appreciate it.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
After using IG for over 12 years
After using IG for over 12 years, I have consistently found both the platform and the support team to be extremely accommodating and responsive. Any queries or issues I have encountered have always been resolved quickly and professionally.
I would have no hesitation in recommending IG to any club considering a change of provider. The team is always on hand to help, whether over the phone or through their support ticket system, and the level of service has remained excellent throughout our long-standing relationship.
Thanks,
8 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you so much for this fantastic review, and for 12 years of loyalty to IG! It means a lot to hear that both the platform and our support team have consistently delivered for you throughout that time. Reliability and responsiveness are things we take real pride in, so knowing it's come through so clearly in your experience is brilliant to hear.
Your recommendation means a great deal to us too. We look forward to continuing to support you and your club for many years to come. Thank you again for taking the time to share this!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Great Team!
Great team, good response time, keep developing new things to stay current.
3 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thanks for your 5* review!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Telephone support service by Lee was…
Telephone support service by Lee was first class, helped sort my issue and provide recommendations and improvements. Also advice on what other clubs do. He solved the first few then I was able to do the rest.
2 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you for the fantastic feedback! We're delighted to hear Lee provided first class support, not just resolving your issue but also sharing recommendations and insights on best practice from other clubs. It's great that he was able to get you started and set you up to handle the rest yourself too.
We'll be sure to pass on your kind words to Lee, he'll be really pleased to hear it. Thanks again for taking the time to leave a review!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Good Customer Service Experience
I find customer service helpful and quick getting back with answers to problems. Ticket system works well and good to refer back to, and can see and monitor questions or problems our other users are having. It's also easy to ask for a call if necessary.
The system is good and very comprehensive.
1 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you for the great review! We're really pleased to hear our customer service team has been quick and helpful, and that the ticket system is working well for you, especially being able to track progress and see other users' queries too. It's great that requesting a call is straightforward when you need it.
Thanks again for taking the time to share this feedback, we're glad the system is delivering for you.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
IG is the best platform in the Industry
I have used IG for the last 8 years. The system is continually improving and overall, is the best system on the market for golf clubs. The integrations are useful and work well. The support team are extremely good and always very helpful. I would like to see an improvement to the reporting element, and in particualr, the EPOS element of IG could be brought more in-line with modern restaurants, but I am very pleased with the service we have received and recommend IG to any Club.
1 septembre 2026
Avis spontané
Réponse de intelligentgolf
Thank you so much for your continued support over the last 8 years, and for such a thoughtful review. We're delighted to hear you rate IG as the best system on the market for golf clubs, and that our integrations and support team are hitting the mark for you.
We really appreciate the feedback on reporting and the EPOS experience too. Comments like this genuinely help shape our development roadmap, and we'll be sure to pass this on to our product team for consideration.
Thanks again for recommending IG, and for being such a valued customer. We look forward to continuing to improve the platform for you and your club.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
A great system with a lovely support…
A great system with a lovely support team. Lee was invaluable in answering our questions and explaining the systems to us in detail.
17 août 2026
Avis spontané
Réponse de intelligentgolf
Thanks for your 5* review, we appreciate it! I`ll be sure to pass your feedback to Lee.
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
A great software that handles a…
A great software that handles a multitude of administrative tasks, and it's impressive how much is built into the one platform!
We do have occasional errors/glitches, which will often be fixed with urgency by the support team, who are always diligent in aiding us with any issues.
Lee has always been a great help when it comes to complex tasks which require an enormous amount of knowledge of how certain system elements interact with each other.
14 août 2026
Avis spontané
Réponse de intelligentgolf
Thank you for taking the time to share such wonderful feedback! We’re delighted to hear how much you value the breadth of functionality within the platform, and it’s great to know that our support team has been able to respond quickly and effectively whenever issues arise.
We’ll be sure to pass your kind words on to Lee, who will be thrilled to know that his expertise and support have made such a positive difference. We really appreciate your continued trust and look forward to supporting you further!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
Suppprt ticket
Put in a support ticket after a couple of backwards and forwards online messages Lee called to see if he could be of any futher help!
12 août 2026
Avis spontané
Réponse de intelligentgolf
Thanks for your 5* review, we really do appreciate it!
Sunil Patel
Operations Director
intelligentgolf Part of Clearcourse
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.