itsykids.com Avis 

109
•
TrustScore 3 sur 5

2,9

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Paid for next day delivery. Didn't come for 2 days. They we're not longer needed as I bought others from Asda and need to send them back. Tried emailing so I can get information for a refund and have... Voir plus

Noté 3 sur 5 étoiles

The product is absolutely amazing. The only issue I had was trying to get hold of supplier. My order came in different colours than expected. The received order did not have any contact number, theref... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought itsy Silicone Suction Bowl, silicone snack + store tray, itsy insulatez and itsy spoonz. And love all of them. I use the insulatez to keep my baby’s food hot or cold and also as a storage whe... Voir plus

Noté 3 sur 5 étoiles

UPDATE - The company has since been in touch and updated me on the situation. The item was apparently out of stock. They were polite and accommodating in their response. This order never arrived.... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

2,9

Moyen

TrustScore 3 sur 5

109 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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2,9

Tous les avis

(109)

0 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Uncontactable

Paid for next day delivery. Didn't come for 2 days.
They we're not longer needed as I bought others from Asda and need to send them back. Tried emailing so I can get information for a refund and have heard nothing back. Also tried contacting on social media and heard nothing.

22 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Took my money but nothing I received

It’s been a week and more since I order from their website and I still haven’t yet received anything. Try to reach them through email, request form, fb message but still no one reply. Money has been taken from my bank but nothing received and no one reply.

23 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Horrendous customer service

Horrendous customer service. Placed order on 8th October and have still not received anything. Contacted them a week ago, to be told they would look into it and I haven’t heard from them again since despite several attempts at emailing them. I have now requested a refund but haven’t had my money back yet so I’ve essentially lost £25 but I really hope that if they see this they will have the courtesy to process this. Will not be buying from them again.

26 octobre 2023
Avis spontané
Noté 1 sur 5 étoiles

itsy guzzler is useless

The itsy guzzler is a fairly useless device. They market they product to fit 'most' water bottles when it only fits 4 brands which is misleading. Customer service appauling and rude.
I wouldn't recommend this product or the company at all. Very disappointing

12 juin 2023
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent company

Ordered over a month ago and haven’t received it. In the beginning my messages were answered but now they’re just being ignored. They’ve essentially stolen money from me. If they’re having stock issues or personal issues, I’d understand if they would actually inform me! But I’m not being told anything and receiving zero communication. It’s so frustrating and I’m now considering legal action.

20 février 2023
Avis spontané
Noté 1 sur 5 étoiles

If I could give zero I would

If I could give zero I would. I bought several of these expensive teats to travel abroad with. It was an easier solution to travel alongside apatamil ready made bottles. Our transit time door to door was 26hrs with a 9 month old baby. It was made unneccesarily stressful by every single teat leaking and spilling milk everywhere. I ended up having to buy bottles in the UK airport and then sterilising them quickly with boiled water only as I had no other choice.
I have contacted them by email, their online form and facebook and still heard nothing. Shocking. Do not buy.

15 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

Fraudulent behaviour. No answer from Customer service.

Contacted this company on 4 occasions and have been ignored every single time. They added a product to my order without my consent AFTER I had submitted my payment details. I have no need for the product and yet they have charged me for it. I didnt even look at this item nevermind add it to my bag.
The word FRAUD springs to mind.

14 octobre 2022
Avis spontané
Noté 1 sur 5 étoiles

I purchased the itsy bundle back in…

I purchased the itsy bundle back in April to take on holiday 15th may. It was hardly used and only a handful of times on holiday and the bag has split. I never took the pounches you warm in the microwave but when I got home and went to use them, one had already also split :(

I've messaged you on Instagram 1st June and again on Facebook 18th June and nobody has got back to me.

26 juillet 2022
Noté 1 sur 5 étoiles

Awful customer service

Paid for quick delivery- Itsy did not process until 5 days later. Three items missing from the order. Customer service contacted and email ignored. Second email sent, awful customer service.

13 juin 2022
Noté 5 sur 5 étoiles

Worth every penny

Love all little bits! Thank you
My first purchase was 2 aprons for my twins . Now we have almost all bits available and loving it! Thank you

24 mai 2022
Noté 5 sur 5 étoiles

Quick delivery

Quick delivery. Products are amazing. Love the bib!

16 mai 2022
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Réponse de itsykids.com

Thanks for taking the time to leave such a wonderful review! We're so happy you love the products, especially the Coverz bib. Thank you for shopping with us and supporting Itsy

Noté 5 sur 5 étoiles

Really great product

Really great product! I used these for my twin boys for when we went on holiday, they screwed right onto the aptamil readymade milk bottles and so where a lifesaver as didn’t take up much room in the nappy bag. We also used them for bottle of water so again meant not having to take other cups or bottles in the baby bag! Really useful and handy product would highly recommend for holidays and when our and about with little ones.

16 mai 2022
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Réponse de itsykids.com

Thanks for your great review Abby! It's lovely getting such good feedback and knowing that our Guzzlers have helped other parents. We really appreciate all our customers and are very grateful to everyone who supports our business.
Team Itsy

Noté 5 sur 5 étoiles

A+++

As described, quick delivery. A+++

12 mai 2022
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Réponse de itsykids.com

Thanks for a great review Maya! We're really pleased you like the Guzzlers and they came in time. Thanks so much for supporting our small business.
Team Itsy

Noté 5 sur 5 étoiles
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Réponse de itsykids.com

Thanks for taking the time to leave us such a good review! We're so happy you like the Itsy Bit Better Bundle. We hope it comes in useful and you'll consider shopping with us again.
Team Itsy

Noté 5 sur 5 étoiles

Beautiful and thoughtfully packaged

Beautiful and thoughtfully packaged, delivered promptly- great set for weaning baby when out and about!

28 avril 2022
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Réponse de itsykids.com

Thanks Catriona for your lovely review! We're really pleased you like the bit better bundle you purchased and it's come in handy when you're out and about. Thanks so much for supporting our small British business and shopping with Itsy.

Noté 1 sur 5 étoiles

I always was happy with itsykid but…

I always was happy with itsykid but this time the hot/cold bag was disappointed. The hot/cold bag loses heat very quickly. I couldn’t have warm food for my baby at all.

19 avril 2022
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Réponse de itsykids.com

Hi Ellie,
Thanks for your review. We are so sorry that you haven't been able to use the Insulatez bag and you weren't happy with it. We try to make sure every customer is happy with their purchase and have done our best to fix this. We have reached out to you by e-mail and refunded you for the bag.
Team Itsy

Noté 1 sur 5 étoiles

The itsy Guzzler fits almost nothing…. poor

The itsy Guzzler fits almost no bottles even those that are identical to the Aptamil bottles shown in the promotional materials…. Utterly useless unfortunately. I had really high hopes it would help our son transition to a cup but it wasn’t to be because we couldn’t use them with any success.

14 avril 2022
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Réponse de itsykids.com

Hi Curt,
We're really sorry you haven't been unable to use the Itsy Guzzler. We completely get how frustrating it is when you're unable to use a product and had expectations for it and would like to offer a huge apology for this. We designed it to fit most brands and juice cartons including Apatamil and Cow & Gate. It may be that you have an older design formula bottle which isn't compatible with the Guzzler. We actually relaunched our Guzzler last year to fit the newer bottles. We have reached out to you by e-mail to help find a solution and solve this for you.
Team Itsy

Noté 5 sur 5 étoiles

Amazing product absolute game changer

Amazing product absolute game changer.
Fast shipping

10 avril 2022
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Réponse de itsykids.com

Thanks for the review Joanne! We're really pleased that you like our Guzzlers and hope they are making things a little easier for you.
Thank you for supporting us! Team Itsy

Noté 5 sur 5 étoiles

Absolutely amazing my daughter loves…

Absolutely amazing my daughter loves the products I purchased

9 avril 2022
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Réponse de itsykids.com

Thanks for taking the time to leave such a kind review Chloe! We are delighted that you and your daughter love our products. Thank you so much for supporting our small business.
Team Itsy

Noté 5 sur 5 étoiles

Great little baby gadget

Great little baby gadget! Fits 200ml formula bottles perfectly.

4 avril 2022
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Réponse de itsykids.com

Thanks for a fantastic review Tina, we're so pleased you like the Guzzlers and are making things easier for you! Team Itsy

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