I had an issue with a product that I ordered. I raised a query online and I was very well looked after by Jade. She called me personally to apologise and to offer a resolution. I knew it was a simple... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Delivery was swift, everything was well packaged and protected. No leaking product and the flavours were amazing. Second order through this website will be a repeat customer.
I has an issue with an IVG PRO2 device. I received a personal response from their customer care team basically within minutes of me sending an online message and a new device being ordered by them f... Voir plus
Great customer service. Huge thank you to Jade Halliday who always replied promptly and with such care. Always order from here, never fails! Thank you
À propos de l'entreprise
Écrit par l'entreprise
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Coordonnées de contact
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Royaume-Uni
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Excellent
714 avis
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Great product Great delivery service
Great product Great delivery service. Very happy indeed
15 juin 2026
Great costumer services
Great costumer services, fast response by email about of any enquiries
12 juin 2026
Highly recommend
I made an order Tuesday night and it was delivered on the Thursday morning, I would order again just for the speed it got to me, the ivg pro i ordered was packaged really well and in perfect working order, would highly recommend and will be using them myself for all my vaping needs
18 juin 2026
Avis spontané
Réponse de I Vape Great
Hello Mary,
Thanks for your feedback, we really appreciate you taking the time to leave a review.
We’re glad to hear your order arrived so quickly and that your IVG Pro was well packaged and in perfect working order. It’s great to know the delivery speed and overall experience met your expectations.
Thanks again for the recommendation, we look forward to serving you again in the future!
Kind regards,
The IVG Team
I think it is a very good and very…
I think it is a very good and very smooth on the throat I do prefer the low nicotine ones but never seen to be too many of them
11 juin 2026
I never received my vape
11 juin 2026
Réponse de I Vape Great
Hello John,
Sorry to hear you haven’t received your vape, that’s definitely not what we want for our customers.
Please get in touch with our support team as soon as possible so they can look into this and sort it out for you. You can reach them via Live Chat on our website or by emailing customercare@ivapegreat.com.
Once you contact them, they’ll be able to check your order details and help resolve this quickly.
Kind regards,
The IVG Team
Really well made products
Really well made products, never had any issues with anything from them. Delivery always really quick, quite often the day after I've ordered if ordered early on in the day. Shop regularly.
12 juin 2026
Great customer service
Great customer service, they rectified my issue straight away, thank you ☺️
10 juin 2026
Vast choice of flavours & quick delivery
The website is very easy to navigate along with a vast choice of refill flavours. The delivery service was very quick and the shiny packaging was a nice surprise. Thank you
8 juin 2026
Quick delivery was amazing love the…
Quick delivery was amazing love the product really good
10 juin 2026
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