Ivyandsophie Avis 

If I could give less than 1 star I would. Don’t be fooled. Awful quality looks nothing like the images on social media or the website. Then you have to pay the costs to ship it back.

Cheap awful clothes. Pretend you’re getting a good deal but you are being ripped off. Wish I’d checked this site first.

If I could give zero I would. Taken ages to arrive and nothing like the image. The material is like a rain coat. Awful . Trying to get refund

This is not a UK boutique, they ship cheap clothes from China. The dress that arrived bore zero resemblance to the dress ordered, and on further investigation could be purchased from a well known Chinese online marketplace for a quarter of the price paid.
To return you have to ship back to China, tracked mail, costing 50% of the price of the dress! Or get a 15% refund and keep the shapeless monstrosity!
There’s only one way to describe this company, fraudulent, shameful and a disgrace. Do not buy from them!!

AVOID THIS COMPANY
If I could give no stars I would and I wish I had read the reviews before ordering. £40 for a poor quality dress that is nothing like the picture. Fabric is hideous and the sizing is bizarre. If I wish to return, I have to return to Asia at my own cost, even though the company presents itself as a UK company based in Manchester. I have contacted the company to share my disgust, but I have no expectation of a response and will chalk this one up to experience, but I will ALWAYS check reviews before buying anything from an unknown company again.

I ordered what looked like a gorgeous dress. It arrived shipped from China and made out of what looks like 100% nylon. It is such a shame because the style is very nice. No way you could wear it as the fabric is hideous. No response after a week from customer service about returning it.

Fell in love with a dress and kept on looking at it on ivy and Sophie. Liked their website.
Took ages to arrive but I thought it’s because it in the festive period.
It was awful, not anything like the photo. Cheap material. Just terrible. Emailed them and they seemed interested in helping. However they said they would get back to me “straight away” and I’m still waiting!!!!
Did write a a email back to them but I don’t think they will respond now. Please avoid at all cost.

If I could give negative points I would, items are the worst cheap Chinese material. Avoid avoid avoid

I reflect what everyone else says about this company. DO NOT use.

I was under the impression the company was based in Manchester, that's what their website states.

After 2 weeks from ordering I contacted them to get an ETA, the response was fairly quick and I was told it was being shipped from Asia. I questioned this and said it's supposed to be coming from the UK, she gave me some speil about saving costs etc....

After a month it arrived, way too small, way too long and awful cheap material, nothing liked advertised.

I contacted them to say I wish to return it and I am not shipping it to China as that would be half the cost of the dress. I was told to send pictures, well I'm not sending her a picture of me in a dress that doesn't fit, I have more self-respect.

Surprise, surprise all communication has ceased and I am lumbered with an awful dress.

Yet again, DO NOT use them.

Worst scam in the world. Don’t buy from them. They promised to refund me and never did.

Avoid these people at all costs. The quality of the clothing is substandard, there return policy is horrendous as they want to over charge you on postage then the item gets stuck at customs and you are then out of pocket for the items being returned plus the cost of the return postage. !!!!!!!

What they sell on the website is not what they deliver. Instead what you receive is insanely poorly made and cheap dress (if you can call it that). It is the cheapest of the cheapest fake fabric. It is horrible. I through it straight in the bin. As I assume I will never hear from them again. Lesson learned!

This is a scam. What arrived is certainly not what was on the photos. Quality was shocking

Bought for my wife, shapeless, poorly sized awful material. Asked for a refund they said it was $20-30 postage. Joke of a company, avoid avoid avoid

ZERO STARS! DO NOT place orders with this company. I've spent £38.00 reduced from £100 for a dress made out of shower curtain material. Compared to the picture advertised on instagram what turned up was a HUGE disappointment. Order placed 30 December 2025 only Received 20 January 2026. So definitely not coming from Manchester as they advertise. WHAT A CON! I wish i had read reviews before purchase.

I bought a dress that took forever to arrive! When it finally did, it was such poor quality, cheap fabric, nothing like the picture! Annoyed with myself for not researching them before buying! AVOID!!!!!!

As other reviews have mentioned, if I could give NO stars I would. Ordered a dress, supposedly reduced to £39.95 from £100 and what arrived wasn’t worth £3.95! Cheap, badly made tat. They wanted photographs of the said diabolical dress, all of which were provided and they offer 15% refund because they don’t have a manufacturer in Europe so it’ll cost a lot to return. They are a scam seller and wholly disreputable. Avoid at all costs.

One star is one too many for this company. DO NOT order from them at any cost. I too ordered the maxi dress and what has arrived is absolutely NOTHING like it. I have never been as driven to write a review as for this in the hope that no-one else gets duped.
The item is garbage. Cheap shiny thin material - its disgusting and I too will be reporting to Trading Standards.

AVOID! AVOID! AVOID!
This is a con.
If I could have given no stars I would have.

Total garbage delivered today and I am an idiot for not checking out beforehand. I will do from now on.

I too ordered the Olivia maxi-dress which on the video was a flowing item of clothing. Today I received a polyester item which is shiny and has a white interior. So disappointing.

I spent all my Christmas present money on X3 items from Ivy & Sophie. They have finally arrived today and they are AWFUL - cheap material, totally shapeless, sizes are wildly different. I am so annoyed at myself for being scammed - I never buy from Shein etc as I take issue with the quality and the conditions for workers in which they are made. I really thought I was supporting a local business in Manchester - not shipping disposal fashion from China.

I am going to try my best to get a refund and I am also going to report them to Trading Standards

The Olivia maxi dress looked amazing in the photos, good quality and colour with details I liked. Ordered it and it took a long time to be delivered. I dont think its come from where its stated Manchester. The dress has one small cheap looking label on it that gives the size and where its made....China. The dress is not made of the material shown in the video's/ photos its cheap polyester. Its missing alot of the detail that is shown in the advertisement. Details I liked. It really is a dress thats worth around £5 or £8. Please do not use this company. I do think its come from shein because in delivery correspondence Shein came up in the information. I have learned from my mistakes but hopefully will help others not to make the same one. Im not even going to try and get a refund due to reading some of the reviews already. I must remember to check out trustpilot first .