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Lisez les avis des autres

Noté 1 sur 5 étoiles

Tererible Chinese quality and long waiting time sizes all wrong compared to chart .I won't even bother sending it back. Charity shop the winner

Noté 1 sur 5 étoiles

Dear Ivy and Sophie, I feel that it is very poor of you to not have given me a refund and therefore I have as of today contacted trading standards who are a body that govern our trading standar... Voir plus

Noté 1 sur 5 étoiles

Is there not a zero star option? Do not buy products they do not resemble images at all , nasty nylon & shapeless. You cannot return them despite claims but instead they will offer a 15 percent refund... Voir plus

Noté 1 sur 5 étoiles

ZERO STARS! DO NOT place orders with this company. I've spent £38.00 reduced from £100 for a dress made out of shower curtain material. Compared to the picture advertised on instagram what turned up... Voir plus

À propos de l'entreprise


Coordonnées de contact

1,2

Mauvais

TrustScore 1 sur 5

96 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Tous les avis

(96)

96 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Zero stars

Zero stars. The product doesn’t match the photo. Fabric is of extremely poor quality, certainly not worth the £100+ it was originally priced at. Now Ivy&Sophie are not responding to my emails asking how I can return it! So disappointed

14 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

It would almost be comical if I hadn't…

It would almost be comical if I hadn't sent £40. Dress was for my wife, look amazing online. Basically got a sack with buttons 3 weeks later from China. Good if you like expensive Chinese potato sacks.

9 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I don't really write reviews but really…

I don't really write reviews but really felt I had to,do not waste your money !!!! I ordered a dress,looked amazing on the video,took for ages to arrive ( although it's stated that they are in Manchester that is not true it came from china.... ).
The dress was nothing like what I had ordered,such cheap see through material, sewing terrible,I paid £29.99 it was not worth a £5 in a charity shop !!
Tried to find email to return,when I did eventually get hold of them & demanded a refund I got " You can return but have to pay the postage to china . Please do not shop on this site ,I should of looked at reviews 1st,lesson learnt

5 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Terrible maxi dress

Terrible maxi dress - cheap shiny material that an overall would be made of. Absolutely unwearable - feel I’ve been completely ripped off 🤬

4 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I’m not usually stupid but……

I’m not usually stupid but can’t believe the item that turned up. The cardigan looked good on their website but it is appalling. Not well made but the worst thing is the size they sent. I’m a 12 and the cardigan was even too big for my friend who is size 16/18.

22 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

scammers

scammers, their products are rubbish, the quality is zero, they have no customer service, they ship low quality items from china and their adverts and website do not reflect the absolute abysmal quality of the clothing they supply. you dont offer FULL refunds,onlyu partial refunds with expensive return costs to china, they dont have any of the customer service advertised on the website, and in the small print their website says they are not responsible for the wording on the site, which gives them the ability to lie and get away with it. DO NOT BUY FROM THIS COMPANY THEY WILL RIP YOU OFF 🤬

15 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Dress doesn't look like on the picture

Dress doesn't look like in the picture. It really looks like a shapeless sack, different colour. It is not possible to place a review on their website. I was expecting that it would be coming from Manchester. But when I found out that it was from China I knew that it wouldn't be great.
I think this company doesn't exist, especially from 1997 like it says.
I forgot to add that it has a horrible smell

11 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Dreadful company

Dress bore no resemblance to the website picture. Very cheap fabric and appallingly badly finished. Website reviews were positive and it was a UK company....b
Refund requested due to above issues. 15% refund offered and I can donate to charity....
Returning the dress to Asia, (not Manchester, or London) will cost a small fortune.
Avoid this company. There are other similar companies that advertise as UK shops but when you investigate as I have as a result of this experience. Beware!!

5 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Absolutely diabolical the dress they…

Absolutely diabolical the dress they advertise isn’t what they send.. not Manchester.. china!! And they know it’s too expensive to send back, so offer 20% off and you can keep the dress, as if I want it, totally disappointed, these people are conning us ..ADVOID.. false advertising

9 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

DO NOT BUY

As previous reviews. The dress I ordered was nothing like I expected, huge, poor quality, weird smell. I have been offered to keep the dress and they will send me another one, free of charge. When I declined that offer they offered me a 20% refund and suggested I could donate the dress. All the time talking about keeping a low carbon footprint. And why I have to pay to ship the item to their Asian warehouse when the parcel was posted from the UK I don’t know. Not giving up yet. This site is a con, DO NOT BUY!

11 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Avoid at all costs

I received a coat from this company, it was nothing like what they had advertise. Poor quality. On contacting them for a refund they kindly informed me they are an eco friendly company will not be able to receive the coat. If I wished I could resell the coat and receive 20% back from themselves or pay for the return to there warehouse in China. Doesn’t make sense as they are not really carbon footprint friendly.
Would strongly advise anyone considering a purchase from this website to shop local as you will receive better quality in the merchandise and customer service

10 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Dress was not as shown in pictures on…

Dress was not as shown in pictures on web-site (no pockets and different shape). It had an awful smell!! I was told it is too expensive to return as I had to pay to send it back to Asia. I am going to pursue a refund as they are not complying with UK Law. DO NOT BUY FROM THIS COMPANY!!!

7 décembre 2025
Avis spontané
Noté 1 sur 5 étoiles

Shocking

Shocking. The dress looked nothing like the advertised one. It also stank of mould. When I tried to return it I was told the shipping costs to return were almost as expensive as the product and I was offered a partial refund. So I got an £8 refund on a £38 dress. Don’t buy!!

1 novembre 2025
Avis spontané

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