Jackson-Stops Avis 

Great help from Emily, really appreciate her. She is an asset to Jacksons stop

We sold our house through Jackson Stops, Bury St Edmunds, finally completing earlier in the year.
Throughout the rather prolonged process (caused by complications in the chain) the agent, Rosanna Diaper couldn’t have been more helpful. She worked very hard to keep the chain together and constantly kept us in the picture.
Of all the professionals we dealt with, she was the one who “went the extra mile” and in our view was mainly responsible for steering the process to a satisfactory conclusion.

Jackson-Stops in Bury St Edmunds, and especially the wonderful Ro, provided an excellent all-round service.

Friendly and supportive, they kept us well informed and we felt they were really there for us throughout the process. We got great advice and recommendations and we would recommend them without hesitation.

Wimbledon office: Very attentive professional and to the point. Definitely a go-to agency fir goid options.

Our experience of buying with Jackson Stops was second to none. Anthony was friendly and helpful for both of our viewings, and an excellent communicator. He really pushed to get our purchase through, and this made a real difference to the speed of sale. If we were to ever list our beautiful new home, we would certainly choose Jackson stops.

They accomodate me well and very helpful on me, they answer my question as much as they can

I highly recommend the Bridport branch of Jackson-Stops. Philip and Michelle handled the sale of my property with enthusiasm and a professional attitude backed up by a good administration team.

Jackson Stops was always very straightforward with us, and attentive to our needs.

Dealing with Peter Boguszewicz
from the Managing Agency has been a pleasure. He was professions and well informed. It was great that Peter was very attentive to our queries and happy to provide info we were not aware of - as well as prompt follow up responses.

The team (Kelly, Emma and Sam) were excellent to deal with throughout the purchase process. They were always responsive and good communicators - positive and able to provide clear answers to our questions. The house guides (Camilla and John) were also engaging and informed. I would have no hesitation recommending the team.

Toby and his team at Lindfield were enthusiastic, professional and helpful at what was a somewhat difficult time for me. They handled the sale of my late parents' house with compassion and care.

I'm a natural cynic and pessimist when it comes to estate agents, but was very happy to be able to change my mind.

Fantastic team. Kept me informed throughout and managed the sale process from start to finish without drama. Could not have asked for a better experience

Very professional with good communication. Nice people to deal with.

Throughout the process of our sale, Jackson Stops wonderful Shaftesbury Team were at all times, responsive, constructive and extremely helpful wherever we had moments of doubt.

In particular, at crucial moments in the sale they were able to 'helicopter' above the emotionality that inevitably accompanies a house sale or purchase and provide laser like advice which was so much appreciated.

Another strong quality was the overlapping of the whole team with each knowing the others updates so that whoever answered the call or email, they were able to instantly respond.

All the staff were unfailingly cheerful and courteous at all times and there was never a time when a call or email wasn't responded to.

All in all, one of our best experiences todate and we would have no hesitation in recommending a would be buyer or seller to the JS Shaftesbury team led by James.

Everything went well and communication was good. They were also helpful when we wanted a second viewing. The downside was our landlord was hounded during the referencing process, even when we were promised they would not be contacted if we allowed the open banking. This resulted in our landlord discovering we’re leaving before we had a chance to tell them. Aside from that, it was a pleasant experience. We dealt with Eloisa in the Weybridge office and Loren for any letting problems - both are engaging and are fast to respond.

Review for Jackson Stops

Well, not sure where to start but at first interaction I thought professional, credible and personable until we realised the game they were playing behind the scenes. We went through some negotiation with the seller, fine, get that this is part of the process. Our significantly above asking price offer was finally accepted, with a condition it was taken off the market.

After three weeks, we asked if we could show ours kids around and so we did. Despite knowing we would do this, they had been negotiating with other offers and told us on Monday (3 weeks after our offer was accepted) that they had a formal offer through from another seller. Whilst I appreciate they have a legal right to do this, I think they have a moral obligation to let us know especially as we’re showing our kids around that weekend. They then asked us to go into a bidding war for a house we had already had an offer accepted for.

They had said that the person had given a written offer which is bizarre considering they never asked us for anything in writing and my agent had advised to write in so they responded to our offer in the first place as communication with this agent was nonexistent! This shows how this company works - underhand and unprofessional

We recently sold our property through Jackson Stops in Lindfield and couldn’t fault Guy and the team throughout. From the moment they completed the initial evaluation through to post completion, everyone at JS was polite, professional and the communication exceptional. We would highly recommend them and would not hesitate to work with the team again in future.

Overall experience from Jackston-Stops was adequate but we found Jess Lynagh to be very helpful, kind, responsive, and accommodating. Thanks Jess!

The Jackson-Stops (JS) Reigate office recently acted on both our sale and purchase. Their service was outstanding and we cannot speak highly enough of the entire team.

JS provided unwavering support throughout what was a protracted conveyancing process. Chris was our main point of contact and was tireless in guiding us through every stage. We are also hugely grateful to the rest of the team, Louise, Tim and Andrea, and particularly to Pip for his advice and support throughout. All contributed significantly to getting us over the line.

The team were proactive in chasing open queries, identifying and advising on missing documentation, and keeping us fully informed. Their ability to facilitate and work with other agents across the entire chain to was also crucial.

Most importantly, JS worked closely with our solicitors, often going above and beyond to maintain momentum and resolve issues. Due to a number of delays and challenges, it’s not an exaggeration to say that without their expertise and dedication, our sale would likely have fallen through.

We are enormously grateful for the exceptional service provided by JS Reigate. We would wholeheartedly recommend Jackson-Stops to anyone in need of a reliable and professional estate agent. The entire Reigate team deserves recognition for their outstanding work.

I am a landlord and use their letting services - the team are fantastic, with brilliant communication and always go above and beyond to make things go as smoothly as possible