Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 4 sur 5 étoiles

Anne was very helpful in tracking my order through the entire process. She was very responsive, and when there was a slight delay she corrected the issue and provided me with regular updates.

Noté 5 sur 5 étoiles

Absolutely outstanding customer service and excellent communication. I was contacted by text from the physician that reviewed my order. Later I was contacted by the customer service team with an updat... Voir plus

Noté 5 sur 5 étoiles

The customer care and service team has been outstanding. They kept me well informed each step of the process. I was able to clearly communicate through emails while answering their questions, and prov... Voir plus

Noté 5 sur 5 étoiles

I ordered this medication from Jase and received it within 3 days, actually yesterday. It was safely packaged in a very nice jace hardened zippered carrier. There’s enough antibiotics in here to cov... Voir plus

À propos de l'entreprise

  1. Centre médical

Écrit par l'entreprise

Jase Medical's mission is to prepare our communities and loved ones for the unexpected. It's not if it's when the day comes that we don't have access to emergency antibiotics and other life saving medications. To fulfill that mission Jase Medical was born.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

203 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Excellent Customer Service

Mary was nice and helpful. She answered my questions for information about a previous order and sent a follow-up email for me to have for reference. I was very pleased to have my questions answered quickly and efficiently with her on the chat.

22 janvier 2026
Avis spontané
Noté 1 sur 5 étoiles

I purchased a Jase Case in August 2025…

I purchased a Jase Case in August 2025 for emergency situations—specifically for times when I might need antibiotics and medical offices are closed. On Christmas Eve 2025, I developed a severe RSV infection that progressed into a painful sinus infection. I felt as though I were drowning in thick, green mucus.
I turned to my Jase Case and began taking Augmentin, but it had no effect on the infection. Typically, when Augmentin is effective, it both resolves the infection and causes significant gastrointestinal side effects for me. This time, my stomach felt completely normal throughout the course, as if I weren’t taking antibiotics at all—despite the fact that I am usually very sensitive to them.
Because of this, I’m concerned that the antibiotics I received from Jase were ineffective. In prior years, Jase antibiotics worked exactly as expected. This year, however, it felt like I was taking placebo pills rather than a real antibiotic. If Jase is going to sell emergency antibiotics, they need to actually work—not feel like sugar pills.
Kelly Schuster

21 décembre 2025
Avis spontané
Logo de jasemedical.com

Réponse de jasemedical.com

Kelly, thank you for taking the time to share your experience. I want to address your concern directly and clearly.

Jase operates a multi-state licensed and accredited pharmacy. All medications we dispense, including Augmentin, are FDA approved and sourced from the exact same manufacturers and wholesalers that supply major retail pharmacies such as CVS, Walmart, and large hospital systems. There is no separate supply chain, and there is no formulation difference between what we dispense and what you would receive at a local pharmacy.

Regarding the illness itself, while RSV is a viral infection and antibiotics do not treat RSV, many people understandably assume that worsening sinus symptoms during or after a viral illness automatically represent a bacterial sinus infection. In reality, the vast majority of sinus infections that occur in the setting of RSV or other respiratory viruses are viral or inflammatory rather than bacterial. Thick or discolored mucus, facial pressure, and congestion can look and feel severe but still be caused by ongoing viral inflammation of the sinus lining.

True bacterial sinus infections tend to follow a different pattern. They more commonly involve symptoms that persist beyond 10 days without improvement, worsen after an initial period of recovery, or are accompanied by high fevers and significant focal pain. When those features are not present, antibiotics like Augmentin provide no benefit because there is no bacterial pathogen to target.

The absence of gastrointestinal side effects is also not a reliable indicator of whether an antibiotic is active. Many people experience side effects intermittently or not at all, even when taking fully effective medication.

We take medication quality extremely seriously. Every lot we dispense is tracked and regulated under the same oversight applied to any licensed pharmacy in the United States. We do not compound, dilute, or reformulate these antibiotics in any way.

Emergency antibiotics are intended to be used with sound clinical judgment and are not a substitute for in person medical evaluation when symptoms are severe, prolonged, or worsening. We always encourage patients to seek medical care in those situations.

Your feedback is appreciated, and if you would like our clinical team to review your experience more closely, we are available to do so.

Noté 5 sur 5 étoiles

Great company, I’d use them over and over again

Easy to follow online questions. And I was so impressed with Jace medical personnel review of my medical history and changing some of the standard medications to different ones because of my history. Their quick response by email was fantastic.

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

More than satisfied and pleased

More than satisfied and pleased! Second time I've asked Jase a complex question and second time I've had the pleasure of getting a complete and excellent response from Ashley. I was in the process of considering another emergency medical group, but with this kind of outstanding customer service from Jase I will stay a loyal customer. Thank you Ashley!

5 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

My experience with this company

My experience with this company, Jase Medical was great. Their support team is beyond compare , very much impressed by their prompt response. I recommend this company .

29 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Briana

Briana, the representative I communicated with quickly responded to my query, actually, my multiple queries. She was very sweet.

2 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great advise

The physician's are very helpful. I had all my questions answered thoroughly. I am now very prepared for multiple scenarios.

4 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fast and easy

Fast, flexible, they had what I needed for a situation where I cannot get to a doctor for a scrip, or supply-chain interruptions. With today's unrest, having antibiotics on hand is a part of my preps, and should the need arise, I feel confident that I will be able to keep on living! Their doctor answered my question on a substitution I needed to make due to an allergy to one of the meds, and was able to substitute that med with one that I regularly use in similar situations. Bravo!

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Jase Medical is the best.

I needed my Jase Case delivered quickly before I left for my international trip,

Rhonda in customer service was absolutely on top of it, reaching out to the pharmacies to check the status of filled prescriptions and keeping me updated once a day.

Another gentleman (Josh?) in customer service also provided great advice and solutions to all my questions.

All around when it comes to getting potentially life-saving medical supplies, I am very thankful I put my faith and money in the people of this company.

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

They listened They replied They…

They listened They replied They delivered!!!! Am very happy/satisfied with this company The case, the medications, the pill description cards are fantastic! Thank you They are a “10”! PRODUCT: DELIVERY: CUSTOMER SERVICE A “10”!!!!

10 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I cannot be more impressed with the…

I cannot be more impressed with the staff at Jase Medical. I’m on a very tight time constraint and asked for the medications to be overnighted to me so I have them when I leave the country for several months. Within a few hours my case has been shipped with the tracking number emailed to me.

Thank you so much, team!! I’m eternally grateful.

4 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and products

Excellent service and products in a very new helpful and business sector. I found the web site to be easy to use and well thought out. When direct communications with a physician or clinical staff was required, it was fast and too the point. Customer service is outstanding!

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I placed an order

I placed an order, and spoke with Mary in customer service. She is the sweetest most courteous and helpful person. I will definitely be doing business with you again. Thank you.

20 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Jase provides needed documentation for International travel

Jase provides comprehensive, excellent and prompt service. I am traveling to Europe Nov. 2025 and have learned about stricter prescription medical requirements upon entering the EU. Jase was able to quickly provide the needed documentation that will allow these important medications to be approved. Thanks Jase!! JC

20 octobre 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus