Anne was very helpful in tracking my order through the entire process. She was very responsive, and when there was a slight delay she corrected the issue and provided me with regular updates.
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Lisez les avis des autres
Absolutely outstanding customer service and excellent communication. I was contacted by text from the physician that reviewed my order. Later I was contacted by the customer service team with an updat... Voir plus
The customer care and service team has been outstanding. They kept me well informed each step of the process. I was able to clearly communicate through emails while answering their questions, and prov... Voir plus
I ordered this medication from Jase and received it within 3 days, actually yesterday. It was safely packaged in a very nice jace hardened zippered carrier. There’s enough antibiotics in here to cov... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Jase Medical's mission is to prepare our communities and loved ones for the unexpected. It's not if it's when the day comes that we don't have access to emergency antibiotics and other life saving medications. To fulfill that mission Jase Medical was born.
Coordonnées de contact
6142 W 9790 S Suite A , 84081, West Jordan , Etats-Unis
- (888) 522-6912
- answers@jasemedical.com
- jasemedical.com
A répondu à 100 % de ses avis négatifs
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Fantastic Service…
Fantastic Service…
The interaction with the team is priceless. Quick responses on both delivery and medical questions!
Excellent Customer Service
Mary was nice and helpful. She answered my questions for information about a previous order and sent a follow-up email for me to have for reference. I was very pleased to have my questions answered quickly and efficiently with her on the chat.
I purchased a Jase Case in August 2025…
I purchased a Jase Case in August 2025 for emergency situations—specifically for times when I might need antibiotics and medical offices are closed. On Christmas Eve 2025, I developed a severe RSV infection that progressed into a painful sinus infection. I felt as though I were drowning in thick, green mucus.
I turned to my Jase Case and began taking Augmentin, but it had no effect on the infection. Typically, when Augmentin is effective, it both resolves the infection and causes significant gastrointestinal side effects for me. This time, my stomach felt completely normal throughout the course, as if I weren’t taking antibiotics at all—despite the fact that I am usually very sensitive to them.
Because of this, I’m concerned that the antibiotics I received from Jase were ineffective. In prior years, Jase antibiotics worked exactly as expected. This year, however, it felt like I was taking placebo pills rather than a real antibiotic. If Jase is going to sell emergency antibiotics, they need to actually work—not feel like sugar pills.
Kelly Schuster

Réponse de jasemedical.com
Great company, I’d use them over and over again
Easy to follow online questions. And I was so impressed with Jace medical personnel review of my medical history and changing some of the standard medications to different ones because of my history. Their quick response by email was fantastic.
More than satisfied and pleased
More than satisfied and pleased! Second time I've asked Jase a complex question and second time I've had the pleasure of getting a complete and excellent response from Ashley. I was in the process of considering another emergency medical group, but with this kind of outstanding customer service from Jase I will stay a loyal customer. Thank you Ashley!
My experience with this company
My experience with this company, Jase Medical was great. Their support team is beyond compare , very much impressed by their prompt response. I recommend this company .
Briana
Briana, the representative I communicated with quickly responded to my query, actually, my multiple queries. She was very sweet.
Great advise
The physician's are very helpful. I had all my questions answered thoroughly. I am now very prepared for multiple scenarios.
Communication was excellent
Communication was excellent! I had questions and they were answered quickly.
Amazingresponse
Excellent service They fulfilled my needs without any…
They fulfilled my needs without any problem
The service was excellent, and I highly recommend them to anyone
Fast and easy
Fast, flexible, they had what I needed for a situation where I cannot get to a doctor for a scrip, or supply-chain interruptions. With today's unrest, having antibiotics on hand is a part of my preps, and should the need arise, I feel confident that I will be able to keep on living! Their doctor answered my question on a substitution I needed to make due to an allergy to one of the meds, and was able to substitute that med with one that I regularly use in similar situations. Bravo!
Jase Medical is the best.
I needed my Jase Case delivered quickly before I left for my international trip,
Rhonda in customer service was absolutely on top of it, reaching out to the pharmacies to check the status of filled prescriptions and keeping me updated once a day.
Another gentleman (Josh?) in customer service also provided great advice and solutions to all my questions.
All around when it comes to getting potentially life-saving medical supplies, I am very thankful I put my faith and money in the people of this company.
Great service and very quick to help.
They listened They replied They…
They listened They replied They delivered!!!! Am very happy/satisfied with this company The case, the medications, the pill description cards are fantastic! Thank you They are a “10”! PRODUCT: DELIVERY: CUSTOMER SERVICE A “10”!!!!
I cannot be more impressed with the…
I cannot be more impressed with the staff at Jase Medical. I’m on a very tight time constraint and asked for the medications to be overnighted to me so I have them when I leave the country for several months. Within a few hours my case has been shipped with the tracking number emailed to me.
Thank you so much, team!! I’m eternally grateful.
Great, personalized service
Great, personalized service; FAST response to questions, very professional in every aspect.
Excellent service and products
Excellent service and products in a very new helpful and business sector. I found the web site to be easy to use and well thought out. When direct communications with a physician or clinical staff was required, it was fast and too the point. Customer service is outstanding!
I placed an order
I placed an order, and spoke with Mary in customer service. She is the sweetest most courteous and helpful person. I will definitely be doing business with you again. Thank you.
Jase provides needed documentation for International travel
Jase provides comprehensive, excellent and prompt service. I am traveling to Europe Nov. 2025 and have learned about stricter prescription medical requirements upon entering the EU. Jase was able to quickly provide the needed documentation that will allow these important medications to be approved. Thanks Jase!! JC
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