I have purchased a number of items in the past from JB Postle and have had a new Beko Washing Machine delivered today which I am very satisfied with. The customer service is excellent and the item wa... Voir plus
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Lisez les avis des autres
Thanks to Clive in North Walsham showroom for answering all our questions regarding colour match for our Bosch fridge / freezer when wanting to match a dishwasher and washing nothing was too m... Voir plus
L'entreprise a répondu
After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that it... Voir plus
L'entreprise a répondu
Problem with Insurance Claim on Samsung Side by Side Fridge Freezer purchased August 2021 Warranty Policy held with RetraCare....who were very poor with provision of Service/Support. In fact D... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Your local electrical Superhero in Norfolk for Sales, Spares and Service. Shop top brands Bosch, SMEG, Panasonic, Samsung, AEG, Neff online or on your High Street in Aylsham, North Walsham and Sheringham.
Coordonnées de contact
Royaume-Uni
- 01263 733145
- sales@jbpostle.com
- jbpostle.com
4,8
Excellent
542 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
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Wish I came here first!!
Wish I came here first!!
Needed a part for my dimplex fire. Thinking amazon would be quicker, being a prime customer. Big mistake. The 1st part didn't work at all, so they sent me another. That worked for 1 week. I then brought the genuine dimplex part as the first two were copies, I thought let's just get the proper thing!
Amazon listed it to me as genuine. And it was 4 times the price as the copy parts. It arived it was not genuine and worked again, for a week!
All of these faulty and non genuine parts have taken 3 weeks of my time, waiting for refunds, return items before refunds. Just a nightmare and a lot of wasted money and time!
I CONTACT J B POSTLES VIA THE WEBSITE ON A SUNDAY! NORMALLY CLOSED.
I got a reply straight away, out of hours!. They confirmed they had the genuine part in stock. They even offered what branch I would like to collect it from, the next day! Monday! I requested north walsham as that is closest to me.
And to top it off they were the same price as amazon to start with!
Wish I saved many hours, money and frustration and shopped here to start with!
It was faster then prime as I was able to collect it at my convince at whatever branch I wanted.
Shop local! Support your high street. As not only do you actually get the product you want, the price was the same, they saved me so much more additional hassle. J b postle is a family run business. Win win and my fire is as good as new.
Thank you postles
22 décembre 2025
Avis spontané
Réponse de JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your custom and your feedback Hayley.
We will always try and supply an order as soon as we can so its great it all worked for you.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent Customer Service.
After I ordered & paid I realised the wine fridge could not be lowered enough to fit under my worktop, so asked to cancel. Nicki went above & beyond to immediately check with the manufacturer that its height couldn’t be reduced & when this was confirmed, cancelled & refunded the money - all within a couple of hours of my request. Tried to help buy sourcing another wine fridge of similar spec that would fit as well! Really impressive compared to how most companies deal with customers.
8 décembre 2025
Réponse de JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your time and your feedback.
We will always try and help as much as we can and are always here for you in the future.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very fast and efficient as needed my…
Very fast and efficient as needed my hoover that day
10 décembre 2025
Réponse de JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your custom and feedback.
We will always try and supply an order as soon as we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Réponse de JB Postle
Thank you so much for your lovely 5* review.
We are all delighted with your review and appreciate your custom and feedback.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Happy New Year
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Réponse de JB Postle
Thank you so much for your lovely 5* review.
We are really pleased that you were pleased with our prompt delivery service, we are always here for you.
We are all delighted with your review and appreciate you for your loyal custom at our North Walsham store.
All our Team wish you the very best for a Happy and Healthy New Year.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Easy online order
Easy online order. Phone call shortly after ordering with installation date. Two very helpful delivery gents anything that was needed for fitting was done eg adjust doors refit plinth etc. great experience from start to finish. Definitely recommend using as opposed to using online companies. Need to keep these very helpful small businesses going.
15 novembre 2025
Réponse de JB Postle
Thank you so much for your lovely 5* review.
We are really pleased that you found the online ordering experience easy.
We are all delighted with your review especially our delivery and Installation Team JBP who always do their very best to do a good job.
We all really appreciate your feedback and your custom.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
5 Star
Friendly, efficient, family run business offering white appliances at competitive rates. All the qualities you want from a high street shop.
23 octobre 2025
Avis spontané
Réponse de JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful and offer the very best prices and service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Réponse de JB Postle
Thank you so much for your great 4* review.
Our Team JBP will be really pleased with your review as we always try our best to be helpful and give you the very best service.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Another great service from Postles…
Another great service from Postles Aylsham.
I had a quick telephone call to check out what oven would suit me, made my decision, bought it and sent the receipt (which came instantly) to my electrician who fitted it the next day!! Outstanding service, friendly professional and not pushy. I'll be back.
21 octobre 2025
Avis spontané
Réponse de JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful, offer the very best prices and service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Fantastic service and really helpful…
Fantastic service and really helpful with the installation, thank you
29 octobre 2025
Réponse de JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful and give you the very best service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent
Excellent, efficient service as always.
Thank you for coming out to Norwich. We are delighted that we can still call on you.
22 septembre 2025
Réponse de JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful and offer the very best prices and service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
From start to finish and even after…
From start to finish and even after delivery it was a very personalised experience and they went over and above to accommodate my needs.
3 octobre 2025
Réponse de JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be delighted with your review as we always try our best to be helpful and are here for the lifetime of your product and to give you the very best service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Ordered a built-in combination oven
Ordered a built-in combination oven. Very clear and helpful information given to facilitate collection. Excellent help given to load the oven into my car.
The product is great and working well.
30 septembre 2025
Réponse de JB Postle
Thank you so much for your great 5* review and my apologies for the delay in responding.
I hope by now you have tried and tested your new oven and are pleased with it.
Our team are really pleased you were happy with our collection service. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Réponse de JB Postle
Thank you so much for your great 5* review and our sincere apologies in the delay in responding to you.
Our team are really pleased you were happy with our service and help.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very Impressed Indeed
Very pleased with the service from JB Postle and Nikki in particular, Nikki was a delight to deal with, very good price and delivery arranged to Hampshire for a Dyson HP09 air purifier hot and cold, only slight issue was the battery in the remote was exhausted so needed replacing but that may be more a Dyson issue, highly recommended purchase without hesitation.
22 septembre 2025
Réponse de JB Postle
Thank you so much for your great 5* review and our apologies for the delay in responding.
So sorry you had an issue with the battery and appreciate you letting us know. We will try and double check them before sending them out in future and I have made a note of your feedback.
Our team are really pleased you were happy with our service as we always try our best. We all appreciate the time you have taken to do your research, shop with us and then give us a fantastic review.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Excellent service
I ordered on Sunday, my heater was delivered and assembled for me on Monday. Excellent service. Thank you, Postles.
21 septembre 2025
Réponse de JB Postle
Thank you so much for your great 5* review and I apologise for the delay in responding.
Our team are really pleased you were happy with our website and fast delivery. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
This business is a huge asset to town of Aylsham
I was having problems with my printer and so I went into shop to ask for advice Although the shop do not sell them , Ryan was extremely pleasant and helpful and kindly offered to print off one B/W copy of an agenda for me , as I needed that for a meeting today I was very grateful for his kind offer, especially as the printer in the library , where I would normally have gone was out of order
The guys in the shop are all very knowledgeable and customer service is excellent The range of goods on offer is good and the shop is well laid out It is definitely a big asset to a market town like Aylsham
18 septembre 2025
Avis spontané
Réponse de JB Postle
Thank you so much for your great 5* review and I apologise for the delay in responding. I
Thank you so much for your lovely words. I have sent Ryan a copy of your review as he always does a great job and will be really pleased with the mention.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Postles are a good company
Postles are a good company. Staff are helpful and truthful about products. The reason I also use this company is that they install all products if required and take old ones away and take all cardboard as well. I recommend them highly
10 septembre 2025
Avis spontané
Réponse de JB Postle
Thank you so much for your great 5* review and I apologise for the delay in responding.
Our team are really pleased you were happy with us and the services we offer. We all appreciate the time you have taken to support the High Street and also give us a fantastic review.
Thank you for choosing us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Michael at sheringham was brilliant
Michael at sheringham was brilliant, paid for item and delivered same day, top man throughout process.
3 septembre 2025
Réponse de JB Postle
Thank you Mark, for your great 5* review.
Michael will be really pleased with your review as we always try our best to be helpful and offer the very best service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
Very good and communicative customer…
Very good and communicative customer service team. Package arrived very well packaged and secure.
22 août 2025
Réponse de JB Postle
Thank you so much for your great 5* review.
Our Team JBP will be really pleased with your review as we always try our best to be helpful and offer the very best service we can.
Thank you for shopping with us and we will definitely be here to help should you need us again.
You know where we are - Please do Just Ask.
Kind regards
Nicola
Customer Service Advisor
Tel 01263 889116
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