This message is being sent to the Ipswich branch email address and also the trustpilot web site and may be used as evidence if this escalates to moneyclaim service - A copy will be sent to M... Voir plus
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London Road, Unit 3 Suffolk Retail Park, IP1 2EJ Ipswich, England, GB
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This message is being sent to the Ipswich branch email address and also the trustpilot web site and may be used as evidence if this escalates to moneyclaim service - A copy will be sent to M... Voir plus
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I work with Summer, one of the amazing PTs at JD Ipswich and I can say she is kind, professional, highly knowledgeable in her field and makes me feel comfortable during our sessions. She plans our ses... Voir plus
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Getting back into the gym has been really nerve wracking so I got in touch with Beth, one of the PTs, and we’ve been working together for almost a month now to build my confidence back up. Beth has re... Voir plus
I have PT sessions with Summer. She is amazing. She listens and takes on board my goals and knows when to push me. Would highly recommend as a PT! JD has a good range of equipment but only downside is... Voir plus
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Écrit par l'entreprise
London Road, Unit 3 Suffolk Retail Park, IP1 2EJ, Ipswich, England, Royaume-Uni
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JD Gyms in Ipswich advertised spinning classes; none were available. Customer service was unresponsive and offered no solutions. Cancelled due to misleading marketing and lack of respect for members. Not recommended.

Réponse de JD Gyms - Ipswich
Joined JD Gyms a few months ago, me and my partner always go to Linzi’s class, she’s excellent and I highly recommend her!! So happy she’s doing more classes!!

Réponse de JD Gyms - Ipswich
Joined this gym when it opened and it was great at first but it feels the standards have slipped.
Nothing for members to clean benches with after use which has led to sweat stains on most things and not many people put weights back because most staff just stand by the door on their phone.
Classes are inconsistent, I use to really enjoy the morning circuit classes with James but other coaches didn't have much enthusiasm at all, and sometimes they wouldn't even turn up to do the class!!
Won't be returning to JD gym anytime soon.

Réponse de JD Gyms - Ipswich
Really great gym with a lot of equipment, fantastic dedicated glute area and gender specific saunas. Really impressed with how clean the toilets always are too.
The only downside (and quite a serious one at that) is that the changing rooms lock at a certain time. Apparently there’s meant to be an announcement beforehand but I have yet to hear one. Last week I left my bag in the changing room and the doors locked automatically at 8pm. I had my house and car keys in my bag and was told by security there was nothing they could do and I had to come back in the morning. It is very alarming to me that a massive chain like JD has no emergency access technology, as there should be a duty of care to your customers. I was lucky that I live within walking distance of the gym, I left my windows open and my neighbour had a ladder so I could climb into my house and get my spare keys. Otherwise I would have been forced to sleep in the gym. As a young woman that is not safe. You really need to consider the safety implications of such archaic policies.

Réponse de JD Gyms - Ipswich
Great gym, friendly staff. Variety of classes. Good atmosphere 👌

Réponse de JD Gyms - Ipswich
The gym is more than fully equipped and has got loads and loads of stations..the best part is that even during peak hours you will still be able to get your workout done.
The only thing perhaps and not a killer is maybe have wet wipe stations/disinfectant so that one can be able to clean up before using a station. Not a buzz killer but would be a great add on.

Réponse de JD Gyms - Ipswich
Well equipped gym which could accommodate huge number of people but not considering enough space for warm up or cool down especially if you have special circumstances. I would suggest keeping the class area opened all the time as it is secured with cameras 24/7, why not?

Réponse de JD Gyms - Ipswich
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