There was a major incident at Terminal 2 Manchester, causing massive traffic outside. The bus driver from Jet Parks kept every body calm, handled communication really well. He made a stressful situati... Voir plus
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Was charged the extortionate amount of £61.80 after my flight was cancelled. For context, we'd paid £75 for the whole week in Jet Parks Ringway Manchester. At the barrier, I was told explicitly that I... Voir plus
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I love the lazy identical automated response to each negative review which actually reflects your drivers response ‘blame the airport’. Are they maybe robots driving these buses? Car park cover... Voir plus
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Waited for bus for 40 minutes, supposed to be 1 every 15, it then pulled up in long stay stop, I was the first in the queue and got on last with the driver saying he was full and couldn’t take any m... Voir plus
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Lazy responses from money grabbers
I love the lazy identical automated response to each negative review which actually reflects your drivers response ‘blame the airport’. Are they maybe robots driving these buses?
Car park covered in big sharp stones
Waited 50 minutes for bus from Terminal 3 to Jetparks 3 at 3am.
That bus had picked up people departing so FULL of people going TO the airport.
Lady in front was pregnant and driver told her she had to lift her luggage onto top shelf as no room on lower ones..my partner did this for her. When people got off and she sat down on a front seat the driver (who was off the bus at this point) clattered on the window telling her she couldn’t sit there and to move.
So we drove BACK through to departures to drop everyone off before heading for Jetpark 3.
Driver just said ‘blame the airport’. No Jetparks I’m blaming YOU as you’re not putting enough buses on and passengers should be either going TO the airport or FROM..not both..it was chaos!
We will use the Meet n Greet next time much more organised. And no I’m not leaving a booking reference as nothing will happen anyway. I’ll just await my automated response..away with you robots!

Réponse de Jetparks
Waited for bus for 40 minutes
Waited for bus for 40 minutes, supposed to be 1 every 15, it then pulled up in long stay stop, I was the first in the queue and got on last with the driver saying he was full and couldn’t take any more, will never use Jet Park ever again

Réponse de Jetparks
Amazing customer service
There was a major incident at Terminal 2 Manchester, causing massive traffic outside. The bus driver from Jet Parks kept every body calm, handled communication really well. He made a stressful situation much better. Amazing customer service. I will most certainly use Jet Parks again because of this
Helpful bus driver
Actual parking was good in a disabled bay, the bus was late on outward journey but return was very good and driver very helpful. We booked thru Manchester Airport for Jet Parks 1 - sent a confirmation with emails post code M90 5AZ. Ref. 3020382 order. This post code “didn’t exist” on google maps. Be aware. We went with the nearest which turned out to be miles off. Especially terrible traffic am peak hours Friday Morning in May 2026.

Réponse de Jetparks
Was charged the extortionate amount of…
Was charged the extortionate amount of £61.80 after my flight was cancelled. For context, we'd paid £75 for the whole week in Jet Parks Ringway Manchester. At the barrier, I was told explicitly that I would be able to claim this back through the airline compensatlon scheme, which has turned out to be a false claim, but was effective in getting me to pay up rather than argue. Absolute scam.

Réponse de Jetparks
Everything went smoothly
Everything went smoothly, parked up , bus was there jump straight on . On way back we waited about 5 mins and again no problems .
Would use again as very good price
Delayed flight overstay penalties for a pothole-riddled muddy gravel car park.
April 2026... The Jetparks Ringways car park has terrible craters, gravel and mud, and we were afraid we were going to break our car's suspension. Whilst operating for many years, accepting many thousands of customer's fees for so many years, they still haven't bothered to tarmac their car parks. Maximum profit at minimal cost it seems. Then our return flight was delayed due to a bird strike at Schiphol Airport, meaning we missed our connection to Manchester. After the frustration of a 15 hour delay through no fault of ours, Jetparks then charged us a £61 penalty for the privilege of parking in their pothole-riddled gravel & mud carpark. Our suitcase wheels were filthy when we got them home. Terrible carparks, reflecting badly on the great city of Manchester and what would otherwise have been a very good Manchester Airport, and very helpful, friendly shuttle bus drivers. Andy Burnham and Manchester Council need to have a serious look at this, because a Jetparks carpark is the first and last thing a lot of us see when we come to use Manchester Airport.

Réponse de Jetparks
You ripped me off having used you for…
You ripped me off having used you for over 10 years never again

Réponse de Jetparks
Jetparks is a great fast efficient…
Jetparks is a great fast efficient service geared to make your parking safe secure and sure. Just make sure you understand and use it correctly. I have to say a big thank you to Manchester Airport and Jetparks for our recent delayed return from DUBAI we were 9 DAYS LATE and our overstay charge was waived because of the Iran war.
THANK YOU!
Excellent Customer Service
Excellent Customer Service – JetParks Driver
I would like to express my gratitude for the excellent customer service that my family and I received on Sunday evening from one of your drivers.
We arrived back from Malta on a Ryanair flight at around 6:30pm.
After leaving Terminal 3 arrivals, we found the signage for the JetParks pick up quite unclear and ended up going round in circles before being directed by a kind gentleman to a bus stop a little further away. This wasn’t ideal, especially when trying to find our way back to our car.
A bus then arrived for JetParks 3. At the time, I wasn’t sure of the difference between the JetParks sites and thought they were all the same, but we were actually parked at JetParks Ringway. The driver — a gentleman with a bald head and long beard — noticed that we were travelling with our disabled son, William, who was wearing his sunflower lanyard.
Although he explained that he couldn’t take us directly to JetParks Ringway, he went out of his way to phone one of his colleagues and arrange for them to wait for us at the next bus stop (I believe at Terminal 2). This was something he didn’t need to do and could easily have told us to wait for another bus, but instead he went the extra mile to help us. Thanks to his kindness and coordination, we were back at our car park in no time.
Small acts of kindness like this really do make a big difference, particularly when travelling with a disabled child, and it was genuinely appreciated. I’m very sorry that I didn’t catch the driver’s name, but I would be grateful if you could pass on our thanks to him.
We had a great experience with JetParks and would happily use your service again.
Total Rip Off Jet Parks Manchester Airport
I have just returned from 10 day holiday and parked at Jet Park 1, Manchester Airport from which I paid over £80. On returning, I had made an error and booked us one day short (my mistake, fair enough) I expected to pay a charge for the additional day but £61.40!! What a total rip off. Manchester Airport is appalling at every level - if you need to use this airport, make sure you avoid Jet Parks - their Customer Service is non existent. Judging by their terrible reviews you can see how bad they are. Avoid!!

Réponse de Jetparks
Booking Amendment Problems
Booking is fine. However, altering or amending bookings is poor. In this digital age, they should allow for amendments to be made. This isn’t offered and you have to make another booking then cancel the original booking. Also £60 a day for overstay is criminal.

Réponse de Jetparks
Couldn’t put zero stars
Couldn’t put zero stars. Awful. Far too expensive. More money than the multi storey next to the terminal.
Bus is sporadic and doesn’t always stop outside the terminal.
Horrendous. Typical of Manchester airport. The worst airport on planet earth. Crap

Réponse de Jetparks
Jetparks Ringway not good bus service.
First bus didn't stop to pick me up. Second bus wouldn't let us on as it said it was full. There was plenty of room but apparently no seats left. Took an hour to get to the airport. Then on arriving back in the UK found had typed in the wrong date and for one extra day the charge was £61.40.

Réponse de Jetparks
There just arnt enough busses
There just arnt enough busses. They take 20-30 mins to turn up and often they are full already.
Manchester Jet Parks. Stay away.
Strangely the parks are called Jet Parks as are the buses. But they are not responsible for the service. Go figure!!

Réponse de Jetparks
Sneaky GMP cashing in - avoid
Finding a space, parking, bus ride and our return was all very smooth and I wouldn’t be leaving a bad review - but I returned home to a police NIP letter asking for driver details (although the car was parked and we were in the air at the alleged time of offence) and I’m fully aware my private plate has illegal spacing (it’s being like it 2 years without a problem) jetparks ringways seem to have an anpr linked to the police who are issuing such hideous notices. And parking fines which to me is a shit excuse to cash in on innocent people just trying to have a holiday - at a time when holidays are expensive enough.
It’s put me off parking here and I won’t be returning when I come back to the airport in June!!

Réponse de Jetparks
Terrible I will never use again booked…
Terrible I will never use again booked arrived at 9pm at the gate it didn’t recognise my number plate pressed the button for help nothing. checked my booking they had correct number plate
In the end we managed to book with APH where there was an actual person.
Luckily we where staying over night at Manchester or we would have missed our flight I would like to give no stars

Réponse de Jetparks
Delayed flight shocking service
Be very careful booking with these cowboys, my flight was cancelled thanks easy jet and had to stay in Prague for a additional 4 nights. We tried to extend stay on website unfortunately we could not do was charged £247.00 with no receipt to claim even through I pressed button to ask for one. I will now have to call and get cut off by unhelpful staff. Please also be careful if using discount codes THEY DO NOT GIVE YOU 6 HOURS DELAY IT WILL CUT OFF AT THE TIME YOU PUT IN please read T&C's as that's why I couldn't extend it

Réponse de Jetparks
Pay the extra and avoid Jet Parks…
Pay the extra and avoid Jet Parks ringway parking, the shuttle bus that is meant to come every 10mins was full we had to wait with a toddler in the cold for 3 buses until their was space, drivers were rude also. Do not book they cause you a delay in the journey potentially missing flights
It's not very often I'm 'wowwed' by the…
It's not very often I'm 'wowwed' by the customer service recieved. However this morning I feel grateful to have witness the incredible Paul Ward at work! What an attentive, charismatic, helpful and funny driver! He's brightened up our journey to the airport. We watched him go above and beyond helping other customers whilst we were on the bus. Great banter. Nothing was too much trouble for him. Helping us take our suitcases on and off the bus. Answering questions (seriously and jokingly!) And so refreshing to see someone genuinely happy in their job and making a positive impact in our world. Both my husband and I left the bus with a smile on our faces ready for our holiday on the 'scroat plane' haha! Cheers Paul! You legend!
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