JetparksAvis 

Pay the extra and avoid Jet Parks ringway parking, the shuttle bus that is meant to come every 10mins was full we had to wait with a toddler in the cold for 3 buses until their was space, drivers were rude also. Do not book they cause you a delay in the journey potentially missing flights

It's not very often I'm 'wowwed' by the customer service recieved. However this morning I feel grateful to have witness the incredible Paul Ward at work! What an attentive, charismatic, helpful and funny driver! He's brightened up our journey to the airport. We watched him go above and beyond helping other customers whilst we were on the bus. Great banter. Nothing was too much trouble for him. Helping us take our suitcases on and off the bus. Answering questions (seriously and jokingly!) And so refreshing to see someone genuinely happy in their job and making a positive impact in our world. Both my husband and I left the bus with a smile on our faces ready for our holiday on the 'scroat plane' haha! Cheers Paul! You legend!

Manchester Jetparks 3 has no reception or staff to help.
You drive onto a very dark parking lot to attempt to find a parking space which is difficult because its rammed.
It is so badly lit you will never know if your car has been damaged until you get home.
The spaces are too small so good luck if you have a bigger car, if you have a truck don't even attempt it.
I would never park here as a single traveller because its far too lonely.
Finally, you have to drag heavy cases over areas that do not have a tarmac surface.
Not impressed and won't be staying again.

This is a true scam parking. I read that you can park there for free for up to 60 minutes. I arrived today at 18:20 car reg SD63SZJ and left at 19:58. The delay was because the buss driver said I couldn't use the free buss from terminal to the parking space as it was only scheduled for drop off from the car park to airport. I had to take a taxi as non of the bus drivers was taking me back to the car park. The first one who took me from my car to the terminal said there was no free parking at Jetparks 1 at all. In the same time on the website it is still advertised as there is a free 60 minutes with busses for pick up and drop off. Nevertheless I'm now trying to pay online for my parking today but the system only accepts in advance bookings. (Both gates were open when I parked and when I left so didn't know what to do)The audio system at the gate was ringing but no one picked up and now after 30 min that i left I'm trying to pay in case i have to but there is no way in doing that or finding out if I have to pay. i guess I have to wait for the fine to arrive in the next few days. A system designed to rip people off. Shame on whoever runs Manchester airport. i will never consider travelling from there. My friends in Newcastle told me about their horrific experiences there but now I know. In contrast i have travelled from LONDON Stanstead and other London airports where I had a fantastic experience.

We had a great experience with JetParks 3. Everything was smooth from start to finish, and Andy our bus driver deserves a special shoutout! He was so friendly, welcoming, and genuinely set the tone for our holiday. Such a lovely start to the trip.

Parking was easy, no issues at all, and the pick-up on our return was seamless. We didn’t have to wait long, everything was well organised, and the whole process was stress-free.

Would definitely use JetParks 3 again!

Waited 90 minutes for a bus that we could fit on. The ones that kept arriving were for car park 1 and not 3! Every time one arrived, and not that often, they were full and wouldn’t take anyone.
The excuse from the driver was it’s busy! As you have to book for a specific arrival and departure the company will know how many customers they are expecting and should provide an adequate number of coaches and operatives, dreadful organisation.
The car park itself has no markings, it is just large chunks of gravel. This made it impossible to use the wheels on your suitcase and would be awful for a wheelchair user or a pushchair.
I waited at the bus stop with our bags while my partner collected the car rather than attempting to carry large cases weighing over 20kg.
The whole experience has put us off flying from Manchester again, as we live in the midlands we will use Heathrow or Gatwick for our long haul trips in the future.

Manchester Airport Jetparks 3 car park warning

Returned home on a 22nd of September 25 to find Manchester Airport Jetparks 3 car park had flooded when we were on holiday with around 2ft of water.
The area where we park was first left after you go through the barrier and then after another 15 feet left again this leads to a large tarmac area for parking

The car is a total right of as full of water.

Please be aware after some investigation this area of the car park has flooded in the past
There are no warning signs of potential flooding in the car park or on the booking T&C
Trying to speak to customer services at the time on the phone was impossible
Eventually used the barrier call button to get hold of staff who were very helpful.

Please be aware Manchester Airport have denied all responsibility stating you parked at owners risk and wont take responsibility even though the car park has a history of flooding.
They have a very effective in my opinion delay and ignore tactic slow to respond to your emails (up to 10 days) and will eventually ignoring them altogether .

If you only have third-party fire and theft insurance you won’t be covered for flooding
Please be careful
David

What utter rubbish this service is. It would have been faster to walk the 35 miles home. Buses every 15 minutes is untrue. 7-8 minutes to the terminal is untrue. Never again. Pay a bit extra and park at the airport where you can walk. This service is dire and nothing like the rhetoric. Writing this having been stood waiting for the bus for over 30 minutes.

Do not use unless you want to be discriminated for disability.

Jet parks ring way bus driver around 4am 27th of October made a hand gesture for me to move from disabled seats for a pram to be allowed on the bus, from outside smoking his cigarette, when I asked what he wanted me to do with my heavy suitcases as they was no room in the luggage holds to his reply to be ‘do what I want’ 🤔
Which lead to me standing up with my cases due to the severity of my illness Iv been hospitalised four hours later.

I really recommend you do not use.

Jet Parks Ringway Manchester. Incredible service today. Really happy and helpful driver. Perfect start to our trip on a miserable rainy day. Thank you. DAVE CARLYON

We booked a space on the jetparks3 car park at east midlands airport months before our holiday. We arrived a bit earlier than expected but went straight onto the carpark, no hassle. No one was about to direct any cars or advise where spaces may be. We had to drive round and round often passing other cars having the same problem. Very over subscribed car park. Not an easy task finding a place. Must have took us around 30 minutes or more. Then we got on the bus. Driver was quite abrupt and appeared to be having a heated argument with colleagues over his radio. Raised voices and a lot of swearing could be heard by all on the bus. Not really a good look. Good job no little children on there at the time. On the plus side, he did explain where to catch the bus on our return.
When we did return, the bus driver was much quieter. However, too quiet! It would have helped if he called the stop numbers. We thought it was in number order, but it appears not. Although the driver did take us back. I don't think we'll use jetparks3 next time.

We have used Jet Park 3 for a few times before and never had an issue but our recent experience wasn’t great.
In the past the buses have been frequent but this time we had to wait a good half an hour for a bus and this was at around 4am, we didn’t think it would be an issue at that time of the day and due to the delay it made the buses a lot busier as more and more people were arriving.
I would ensure that if you book this car park you really leave a good amount of time to get to the airport as you don’t want to be late.
Would I book again? Probably not which is a shame

Parked from 13/9/25 to 27/9/25, on Jet Parks 3, severe flooding occurred on the car park 21/9/25, no contact from anyone to inform us of the incident so we returned 6 days later to find car full of water and an insurance write off! Had someone had contacted us immediately after the event we would have arranged recovery and quite possibly been able to save the car….. handling on MAG part absolutely disgusting …. No notices on cars to warm that they are potentially dangerous to drive …. More than furious ….

My departure was missed due the bus service at JetParks 3 on 18th September not working on the timetable.
I parked my car at 14:07 and expected, as advertised, a shuttle transfer of 5–10 minutes with buses running every 15 minutes. Instead, the transfer took over 50 minutes, during which time the bus (registration SK73 CNX) stopped at nine separate stations. At each stop, the driver informed waiting passengers that “another bus is coming in 5 minutes” rather than boarding them, which caused unnecessary delay.
Many passengers were extremely anxious, with several stating they were at risk of missing flights. Unfortunately, this unreasonable delay directly caused me to miss my flight and consequently my entire holiday, which cost £1,426.26, in addition to the £136.39 paid for JetParks 3 parking. This is a substantial financial loss, on top of the personal distress and disappointment caused.

It states 9 minutes away from the airport. Must be by aircraft as it took 40 minutes by bus.

If you want to park on a terrible surface and don't mind waiting over a couple of hours for a shuttle bus, then this is perfect for you.

First time using Jet Parks 3 and it will be the last unless it’s the only option left. Massive car park which is crowded and given the price you pay the flooring on the car park isn’t great. With an infrequent overcrowded transfer service. No food or drink on the buses so don’t be paying for an expensive coffee on your return and expect to drink on the bus. If you use this service expect to have to wait half an hour or more to potentially have to stand on a crowded bus. The bus shelters are small and wouldn’t stop you getting wet if it was raining. We were fortunate it wasn’t raining as we waited a good 30 mins for a bus on the way out and about the same on return. We were staying over night so wasn’t an issue for being late to airport but bear this in mind with your timings. Definitely wasn’t every 15 minutes like it states in the parking info. Wasn’t a great experience for what we paid £127 for one weeks parking.

I used Jetspark at Stansted Airport. I’m absolutely satisfied with the service. In and out was nice and easy, the shuttle drivers were helpful and friendly. Well, the only negative thing was, that the battery was dead in my car I came back to the airport. But the lady who was driving the shuttle quickly arranged help for me. Thank you for her and those two gentlemen (professional staff from the Airport) who helped me get home.

Came home from holiday to find my car sat in inches of water, had to walk through the water with my case to get to my car, my luggage is ruined and the water went above my ankles

We have used Jetparks a few times and previously been impressed with the service. Unfortunately on our return from our last holiday we had a nightmare experience.
We returned to our car, clicked the key fob and nothing happened. The car battery had died because of the dash cam not turning off! I managed to go online and found a YouTube video of how to open a door in a car with no key holes, so we had one door that opened, not great on a hot day, no way of opening windows or other doors. We went online to contact jetParks, could not find any options for getting help. We tried Stansted car parking , no options for help in a JetParks car park. I went to the bus stop for our car park. There was an intercom help box thing but the button that you would need to press to get help was missing! We looked for signs or posters with information on how to get help, there was none! In the end we had to call in a local garage to jump start us. This was annoying because we did find out that jet parks do provide a jumpstart service, but no details on how to request one except find a member of staff! Over the two hours that we were on the car park we did not see any members of staff.
My husband complained but we were told it was not the responsibility of jetParks to maintain the bus stop help points and that it’s our responsibility to ensure we have breakdown cover. So no refund.
I found this response very annoying. We had not asked for a refund? We were just annoyed that there was no way to get help in easy walking distance. It seems ridiculous that there is no phone number printed anywhere to get assistance and that the help point was broken. What if our phone battery had run out and we needed urgent assistance?
We have breakdown cover but this was something that takes five minutes to resolve. The breakdown people can take hours to arrive. We opted for the quickest option we had as we couldn’t find a way to contact jet parks.