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Lisez les avis des autres

Noté 5 sur 5 étoiles

Jiffy is a first-class delivery service that you can rely on for prompt, polite service. Their prices are comparable to buying the products from the supermarket and delivery is free when you spend a c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Jiffy gives you those options you always wanted at reasonable prices and especially now things are hard. Delivery is always fast and their drivers are polite and efficient. Five stars.

L'entreprise a répondu

Noté 1 sur 5 étoiles

Absolutely shockingly bad service. Placed an order at 18.18.was told my order would be delivered by 20.20. Long but ok, 20.50 comes, no delivery. Contacted customer service who were belligerent and un... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

So helpful and convenient. I have Long Covid so am exhausted most of the time and an extra trip out to the supermarket is often too much. Regular supermarkets don't do same day deliveries, so Jiffy... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de livraison des courses
  2. aussi dans
  3. Service de commande de repas en ligne
  4. Service de livraison
  5. Supermarché

Écrit par l'entreprise

Jiffy is an online supermarket with an ultrafast delivery service based in London. Its mission is to transform customers’ online grocery-shopping experience to make it faster and more convenient to get the products they need when they need them. Its on-demand delivery service offers a wide selection of fresh produce, meals, and household essentials sourced from popular brands and local suppliers at retail prices. The company uses a network of smart fulfilment centres, known as cloud stores, which are dedicated to serving the needs and are tailored to the tastes of local communities.


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,0

Tous les avis

(168)

0 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Very speedy but still developing

Very speedy, good food but limited range.

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Stephen,Thank you so much for the review. Have a nice day. Please recommend us to your friends and family. Jiffy

Noté 5 sur 5 étoiles

Never had a problem with JIFFY

Never had a problem with JIFFY. Good choice of product and delivery is either on time or early. Best of all you can track your delivery in real time. The staff are great

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Rosemarie,Thank you so much for the review. Have a nice day. Please recommend us to your friends and family. Jiffy

Noté 5 sur 5 étoiles

I haved used jiffy for a good few…

I haved used jiffy for a good few months and cannot say a bad word at all
Really good fast reliable service 👏 👌
good prices and the odd freebie

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Jill,Thank you so much for the review. Hope you can recommend us to family and friends. Have a great time, Jiffy

Noté 5 sur 5 étoiles

cheap and quick

I order from jiffy almost every week and have never had a bad experience! takes an average of ten minutes for us!! the quickest and cheapest delivery service i’ve found in london

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Lucy,Thank you so much for the review. We pride ourselves on our value and are delighted you got that. Hope you can recommend us to family and friends. All the best, Jiffy

Noté 5 sur 5 étoiles

I like Shopping from jiffy because…

I like Shopping from jiffy because they're always on time with delivery and fast and they packed the items very nice and professionally and the food is great. Thank you

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Hayat,Thank you so much for the review. We pride ourselves on our value and are delighted you got that. Hope you can recommend us to family and friends. All the best, Jiffy

Noté 3 sur 5 étoiles

Would like to put a higher review…

Would like to put a higher review however sadly the service is hit and miss. I still use it a lot. The problem I have is the stock availability most of the time as most of my favourites are often out of stock. Also sometimes the wait for a driver is over 40 minutes to an hour which isn’t ‘in a jiffy’

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello James,Thank you so much for the review. Please let us know how we can improve. All the best, Jiffy

Noté 4 sur 5 étoiles

I have used this service on a number of…

I have used this service on a number of occasions. The variety of items are limited but all basics are available. It has been a great service, speedy and very reliable. I would recommend.

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Jacqueline,Thank you so much for the review. We pride ourselves on our value and are delighted you got that. Hope you can recommend us to family and friends. All the best, Jiffy

Noté 5 sur 5 étoiles

Great service

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Ioana, Thank you so much for the review. Your fantastic review cheers us up as team. Hope you have great time. Jiffy

Noté 5 sur 5 étoiles

This app is one of the best out there…

This app is one of the best out there for me,it’s always fast,in stock and great deals..even little freebies most of the time,why would you use anything else?!
Same prices as local shops compared to some other apps that charge way over rrp,as a disabled customer I find them perfect and use them regularly and never had any issues

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Rae, Thank you so much for the review. Your fantastic review cheer us up as team. Hope you have great time. Jiffy

Noté 5 sur 5 étoiles

Awesome app

Jiffy is awesome. It's a startup but it's improved so quickly. It's very diverse with lots of good quality products being in stock. The process of tracking the order is a cool feature. The riders are always prompt & friendly. (I can use it both for supermarket shops & mini orders)

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Conrad, Thank you so much for the cheerful review. This encouraged us a lot. Hope you have a nice day. Jiffy

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, price amd delivery.

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Christopher, Thank you so much for the kind words and your review. Hope you have great day ahead. Jiffy

Noté 5 sur 5 étoiles

Most of my delivery was under 10 mins

Most of my delivery was under 10 mins, never had problem with missing items.

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Iftekhar, Thank you so much for the review. We are so delighted to hear that. Hope you have great time. Jiffy

Noté 5 sur 5 étoiles

Quick and easy!

I have been very pleasantly surprised by Jiffy. There is a very wide range of products - and I was quite particular! I was also amazed by how quickly my purchases arrived, by very nice, friendly, yet unobtrusive couriers. I started using Jiffy while self-isolating, but have continued using them because of ease and lower prices than many shops.

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Miss Atkinson, Thank you so much for the review. We are so happy to hear that. Have safe self-isolating. Jiffy

Noté 5 sur 5 étoiles

I've been very pleased with Jiffy

I've been very pleased with Jiffy. They provide quick delivery and often have promos. Prices are similar and in some cases cheaper than your regular corner shop

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hello Mahmut, Thank you so much for the review. We are so pleased to hear that. Have a nice day. Jiffy

Noté 5 sur 5 étoiles

Trusted services and excellent…

Trusted services and excellent experience

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hi Salekh, you can always trust on us to be excellent! Thanks so much for this review. Hope you have a good day, Jiffy

Noté 5 sur 5 étoiles

I like how prompt Jiffy is

I like how prompt Jiffy is. Also I’m quite pleased with the diversity of food. Of course there are some items I want and they don’t have it yet but overall I’m very pleased with prices, promos and range of products! I highly recommend it!

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hi Elena, Thank you so much for your review and for taking the time to leave us one. It's really appreciated. We always strive to provide the very best value, speed and quality for our customers, so it means a lot to us to have this feedback. Thanks, Jiffy.

Noté 1 sur 5 étoiles

Avoid this service

Uncompetitive compared to Getir, Gopuff, Zapp and Yango.

- All common and popular products are always out of stock. You'll be lucky to get any fresh greens or fruits, nevermind meat..

- Smallest range of products I've seen amongst all other services. Maybe take a look at your competitors' range or browse any local supermarket to get an understanding of the assortment you need.

- Appalling customer support experience. In-app chat is unusable with no support for pictures (agents asking to send pics to personal emails lol?). Why can't an agent get access to my orders and *always* asks what my last order number is?

- Available only in parts of 1 & 2 zones in London. Your competitors have covered all of UK and EU...

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hi Alexander,

Thanks for your feedback.
I think you may have browsed just before a store restocked. As we have over 2500 products and try to restock every few days. But thank you for flagging this.
The live chat service do have access to customers, but need extra info for verification for certain issues. Apologies for the inconvenience.
Also we are constantly expanding and have many new stores opening, please be sure to check in app if we're in your area.

I hope you can try us again and update your review!

Please contact support@jiffygrocery.co.uk if you have any other issues.

Kindest regards,
Christian from Customer Care

Noté 5 sur 5 étoiles

Good range of products and excellent service

Good range of products, very fairly and competitively priced, and perfect hand off and instant delivery of goods.

No complaints, great service, has largely replaced all top up shopping.

Highly recommend!

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hi David, Thanks so much for your awesome review. We're delighted you got the service we always aim for. Hope we can continue to deliver the same excellent service. All the best, Jiffy

Noté 4 sur 5 étoiles

Quick and easy

Great service, quick and easy. You just need more stock as your run out of items quite quickly. But highly recommend you

15 janvier 2022
Avis spontané
Logo de Jiffy

Réponse de Jiffy

Hi Mr Simpson, Thank you for your kind words and feedback. We try to restock as much as possible, please favourite the items you want so you can check easier. But thanks again we will try to be better, Jiffy.

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