Overall, I've had a good experience with Jamaica National Bank. There were times when I had difficulty logging into my account, which made it frustrating to access my services and send money. However,... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
The transaction do go through quickly and receipts received to say the transaction is successfully. However, maybe it's me but to get to the page I want is somehow never intuitive to me and the page... Voir plus
L'entreprise a répondu
Great and secure way to send money to Jamaica for your family and friends. It can be picked up at several locations including the JN bank. The only problem I have is they do not have an app for easier... Voir plus
L'entreprise a répondu
I gave this great because I can simply fill out release the form after sending funds to be deposited to my account vs calling that took forever I just wish there’s an mobile App for banking It’s... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
JN Money is a global remittance brand which originated in Jamaica. The brand upholds international standards in its facilitation of money transfers between several countries across the world and offers customers the ability to send money, pay bills and mobile top-up. Our Services Include: - Sending for Cash pick-up - Sending to financial institutions - Sending Funds to the JN Money Card - Bill Payments - Mobile Top-up The JN Money brand is owned by JN Money Services Limited (JNMS), which is a fully owned subsidiary of the JN Financial Group. JNMS was incorporated in December 2005 to manage the remittance operations of the group, and to provide a suite of services, that include money transfers and bill payments.
Coordonnées de contact
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de JN Money
Dear valued customer, thank you for your feedback! We’re glad you found our service fast, easy, and convenient. We appreciate your support!
JN Money is fast.from account to account. Nearly instantly. I would recommend JN Money without hesitation and the fee is affordable.
JN Money is fast.
18 janvier 2026
Réponse de JN Money
Dear Valued Customer, Thanks for the awesome review. We are happy to hear that you enjoyed our service and would recommend it to others. We value your business and can't wait to serve you again soon.
I don’t like that $3500 is the monthly…
I don’t like that $3500 is the monthly limit. Also, the fees are too expensive with all the money transfer options available. There needs to be a reward program.
17 janvier 2026
Réponse de JN Money
Dear valued customer, thank you for your feedback. We understand your concerns regarding the monthly limit and fees, and we appreciate you taking the time to share them. Your comments have been noted and will be reviewed as we continue working to improve our services.
Réponse de JN Money
Dear valued customer, thank you for your review! We’re glad to hear you found the service efficient and convenient. We appreciate your support.
I've only had pleasant experiences in…
I've only had pleasant experiences in JN on Utica. My favorite staff members are Tiffany and the other lightskinned lady with braids. Always professional and knowledgeable.
24 janvier 2026
Avis spontané
Réponse de JN Money
Dear valued customer, t you for sharing your experience! We’re happy to hear you’ve had such pleasant visits at, and we’ll be sure to pass along your kind words to Tiffany and the team. We appreciate your support!
Fast and efficient experience
23 janvier 2026
Réponse de JN Money
Dear valued customer, thank you for your feedback! We’re happy to hear you had a fast and efficient experience. We appreciate your support and look forward to serving you again.
The experience was great
The experience was great because after logging in and retrieving the access code from my email and entering the code into the entry point, it was smooth sailing and straightforward until I was finished and pleased. Easy to navigate.
22 janvier 2026
Réponse de JN Money
Dear valued customer, thank you for sharing your experience! We’re glad to hear the process was smooth, straightforward, and easy to navigate from start to finish. We appreciate your feedback!
Easy to use
Easy to use
Convenient for pick up
Utilization of the card enables budgeting
22 janvier 2026
Réponse de JN Money
Dear valued customer, thank you for your feedback! We’re happy to hear that you find the service easy to use, convenient for pick-up, and helpful for budgeting. We appreciate your support!
After login online the menu area needs…
After login online the menu area needs to be more easy to access should say pay someone/company here
Etc just easy to read and understand.
12 janvier 2026
Réponse de JN Money
Dear Valed Customer. Thank you for sharing your feedback. We will share your suggestion with our internal teams for their review and consideration. Thanks again for choosing JN Money Services.
Very good
Very good website easy to use and to be contacted for any information you wanted..
8 janvier 2026
Réponse de JN Money
Dear Valued Customer, Thanks for sharing your experience with us, we are happy to hear that you had a seamless experience using our online service. We value your business and look forward ort serving you again.
TRANSFERS DIRECT TO ACCOUNT
The speed and efficiency with which transactions takes place with your company.
15 janvier 2026
Réponse de JN Money
Thank you for the 5-star review. We are happy to hear that you had a great experience using our service. Providing convenient and reliable service to our customers is our top priority. We look forward to serving you again soon
Hassle free transaction
Very easy to use. The exchange rate is very good at all times. Great service.
13 janvier 2026
Réponse de JN Money
Dear Valued Customer, thanks for the 5-star review. We appreciate your business and look forward to serving you even better in the future.
The website is easy and convenient to…
The website is easy and convenient to navigate through to ensure that I am able to support my love ones
12 janvier 2026
Réponse de JN Money
Dear Valued customer, Thanks for the 5-star review. We take pride in offering convenient and reliable service to you and all of our customers. Thanks again for choosing JN Money Services.
Ease of online mobile use
To facilitate the mobile application I am suggesting a designated App for Apple and Android.
4 janvier 2026
Réponse de JN Money
Dear Valued customer, Thanks for sharing your feedback, we will be launching our mobile app shortly, which is designed to be more user-friendly and easier for our customers to navigate.
Réponse de JN Money
Dear Valued Customer, thanks for the awesome review. We appreciate your business and look forward to serving you even better in the future.
Fairly quick and easy process but only…
Fairly quick and easy process but only saw total amount in JA dollars after sent
9 janvier 2026
Réponse de JN Money
Dear Valued Customer, thanks for the awesome review. We appreciate your business and look forward to serving you even better in the future.
Réponse de JN Money
Dear Valued Customer, thanks for the awesome review. We appreciate your business and look forward to serving you even better in the future.
Réponse de JN Money
Dear Valued Customer, Thanks for the positive feedback. We are happy to hear that you had a great experience with us. Customer satisfaction is our highest priority and we truly appreciate your support. We hope to see you again soon.
Réponse de JN Money
Dear Valued customer, Thanks for the 5-star review. We take pride in offering reliable service to you and all of our customers. Thanks again for choosing JN Money Services.
Needs an Updated and Modern Overhaul
Great service for folks like me living overseas — truly appreciate the online accessibility! 🙏
That said, the £4.50 per deposit fee to a JN bank account feels steep, especially when it’s _within the same institution_. If this were a cross-border remittance to different persons accounts , I’d understand — but internal transfers shouldn’t carry such a price tag as its Jn money online to same Jn account.
Hope the team reconsiders this — a little tweak could make an already solid offering truly standout. 💡
10 septembre 2025
Réponse de JN Money
Dear Valued Customer, Thank you for sharing your feedback with us. We would like to clarify that JN Money Services and the JN Bank are two separate entities that operate independently of each another. As a remittance company, we charge fees for the services provided. However, we acknowledge your feedback and will take it into account.
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