The Jo & Joe Collection Avis 172

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Secon pair of slippers for mum. She loves them and are comfortable and great quality. Easy to order and delivered within 2 days. Great company to deal with. Would highly recommend. She also gas two pa... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Quick and easy ordering and delivery service. Downside is that I really wish I could have still purchased my original style of slipper which has lasted me over a year been worn every day and so comfy.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband got some slippers for Christmas from Jo & Joe, after six months the sole came away from the slipper. They are the most comfortable pair he has ever had. He contacted the customer services,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Update: I am changing my review as the team have replied and were very helpful. Received the order on time but the shoes are faulty. I emailed customer service straightaway and followed up on it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Arrived on time good communication

Arrived on time good communication

7 avril 2026
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Réponse de The Jo & Joe Collection

Thank you for your kind review! Glad everything went smoothly and that you were happy with the communication.

Noté 5 sur 5 étoiles

Men’s slippers

Perfect easy to order
Quick delivery

7 avril 2026
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Réponse de The Jo & Joe Collection

Thank you so much for your feedback! We're really pleased to hear you found the ordering process easy and delivery quick. We truly appreciate your support and hope you love your purchase.

Noté 5 sur 5 étoiles

Very pleased with quality & price of…


Very pleased with quality & price of sandals. Easy to place the order and delivery service kept me informed of date & expected time when parcel would arrive. I was also given the option to choose safe place to leave the item if not at home.

10 avril 2026
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Réponse de The Jo & Joe Collection

Thank you so much for your lovely feedback! We’re delighted to hear that you’re pleased with the quality and value of your sandals.

It’s great to know that you found the ordering process easy and that our delivery service kept you well informed. We’re especially glad the safe place option was helpful for you—convenience is really important to us.

We truly appreciate your support and hope to see you again soon!

Noté 5 sur 5 étoiles

Excellent service and quality of…

Excellent service and quality of products thank you. Delivery Service also good.

13 avril 2026
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Réponse de The Jo & Joe Collection

Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with both the quality of our products and the service you received.

It’s also great to know that our delivery service met your expectations. We really appreciate you taking the time to share your experience.

We look forward to serving you again soon!

Kind regards,
JO&JOE

Noté 5 sur 5 étoiles

Easy to order

Easy to order. Good delivery service.
Bought this style of jo and joe shoes from a retail outlet, and love them, very stylish and very comfy.

13 avril 2026
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Réponse de The Jo & Joe Collection

Thank you so much for your kind review! We’re really pleased to hear that you found the ordering process easy and our delivery service reliable.

It’s great to know you already loved the Jo & Joe shoes and that they continue to impress with their style and comfort—that’s exactly what we aim for.

We truly appreciate your support and hope you enjoy wearing them!

Kind regards,
JO&JOE

Noté 5 sur 5 étoiles

Lovely sandals

Lovely sandals, so pretty !

7 avril 2026
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Réponse de The Jo & Joe Collection

Good afternoon,

Thank you for taking the time to leave a review. We truly value customer feedback and were delighted to hear that you are happy with your purchase.

We appreciate your support and thank you for your custom.

Noté 2 sur 5 étoiles

flimsy trip hazard

comfortable at first but don’t wear very well, i’ve had them for 8 months they’re very worn out and flimsy, they do not provide support for your feet and become a trip hazard. I wouldn’t recommend, my sister has some similar looking ones from a different brand which seem better quality and have lasted longer.

9 avril 2026
Avis spontané
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Réponse de The Jo & Joe Collection

Hi there, thank you for your feedback — we’re really sorry to hear about your experience.

This isn’t the level of quality we aim to provide, so we’d really like to look into this further for you. Could you please email your purchase details to info@joandjoecollection.co.uk? Our team will review this and investigate the issue with the product quality.

We appreciate you bringing this to our attention and hope to resolve this for you as soon as possible.

Noté 5 sur 5 étoiles

my mum loves these shoes she’s got them…

my mum loves these shoes she’s got them in many different colours !she was thrilled to receive them for her birthday thank you for the prompt delivery

30 mars 2026
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Réponse de The Jo & Joe Collection

Thank you for your lovely review! We are so pleased your mum is happy with her purchase! Thank you for your continued support.

Noté 5 sur 5 étoiles
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Réponse de The Jo & Joe Collection

Thank you for your review, we are really pleased to hear that you found our service efficient and our products of great standard.

Noté 5 sur 5 étoiles

Very quick delivery

Very quick delivery. Quality of shoes are very good

31 mars 2026
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Réponse de The Jo & Joe Collection

Thank you for your review!
Great to hear that delivery was quick and that you are pleased with your purchase! Enjoy!

Noté 5 sur 5 étoiles

Very pleased with my new slippers

Very pleased with my new slippers. Delivered promptly. Thank you.

30 mars 2026
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Réponse de The Jo & Joe Collection

Thank you for your lovely review. We are pleased to hear you are happy with your purchase and delivery was fast & efficient.

Noté 5 sur 5 étoiles

Excellent with no postage

Excellent with no postage, and really comfortable slippers

30 mars 2026
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Réponse de The Jo & Joe Collection

Thank you for your review. We are really pleased to hear you found your purchase comfortable! We hope that you will enjoy wearing them!

Noté 5 sur 5 étoiles

Very pleased

Shoes are great, colour as seen on screen and delivery super prompt.

27 mars 2026
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Réponse de The Jo & Joe Collection

Thank you for your kind review. We are pleased to hear that our shoes met your expectations and the delivery process was smooth. We look forward to serving you again soon!

Noté 5 sur 5 étoiles

Sandals are very comfortable and easy…

Sandals are very comfortable and easy to wear. Although I asked for express delivery Post Office delivery did not delivery until the next day........not Jo & Joe's fault but post office, cannot rely on them to deliver next day. That's the second time I have been let down.

11 mars 2026
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Réponse de The Jo & Joe Collection

Thank you so much for your kind feedback! We're really glad to hear you're enjoying the comfort and ease of your sandals 😊

We're sorry to hear about the delay with the delivery — we completely understand how frustrating that can be, especially when you've selected express shipping. While this was unfortunately outside of our control, we truly appreciate your patience and your understanding.

If there’s ever anything we can help with in the future, please don’t hesitate to reach out. We hope you continue to enjoy your sandals!

Noté 5 sur 5 étoiles

Website was easy to follow

Website was easy to follow. The goods turned up in good condition was well worth the price which we thought was very good

3 mars 2026
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Réponse de The Jo & Joe Collection

Thank you so much for your lovely feedback. I’m really pleased to hear you found the website easy to navigate and that your order arrived in great condition. It’s wonderful to know you felt the product was excellent value too. Your support means a lot, and we hope to welcome you back again soon.

Noté 5 sur 5 étoiles

Jo & Joe womens slippers

Ordering on the Internet was very easy

9 mars 2026
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Réponse de The Jo & Joe Collection

Thank you for your review! We are pleased you found the ordering process simple and straight forward to use.

Noté 5 sur 5 étoiles

Best shoes ever

I bought a pair of shoes and the tassel came off the shoe. When I contacted Jo and Joe they were very responsive and replaced the shoes. I had been travelling so was a bit delayed replying and it was quite a while after purchase by the time I got back in touch, but they were brilliant and straight away said that they would replace the shoes.
The shoes are the best I have had – one foot has a bunion, and it is difficult to find comfortable shoes, but these shoes were comfortable from the first time I wore them – and I have worn them every day since I received them.

2 mars 2026
Avis spontané
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Réponse de The Jo & Joe Collection

Thank you for your kind feedback. We're really pleased to hear the shoes have been comfortable for you and that the replacement process went smoothly. Your comments mean a lot to us, and we’re glad the shoes have worked so well for you.

Noté 5 sur 5 étoiles

Friendly efficient service!

I had a query re colours and width sizes, the lady I spoke to was extremely helpful and efficient!!
Shoes arrived promptly, I purposely ordered more colours to choose, so sent one pair back and refund dealt with quickly!

26 février 2026
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Réponse de The Jo & Joe Collection

Thank you for your lovely review! We are so pleased that you experienced a quick and efficient service, this is just what we aim for!
We appreciate your continued support.

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