The Jo & Joe Collection Avis 172

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Secon pair of slippers for mum. She loves them and are comfortable and great quality. Easy to order and delivered within 2 days. Great company to deal with. Would highly recommend. She also gas two pa... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Quick and easy ordering and delivery service. Downside is that I really wish I could have still purchased my original style of slipper which has lasted me over a year been worn every day and so comfy.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband got some slippers for Christmas from Jo & Joe, after six months the sole came away from the slipper. They are the most comfortable pair he has ever had. He contacted the customer services,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Update: I am changing my review as the team have replied and were very helpful. Received the order on time but the shoes are faulty. I emailed customer service straightaway and followed up on it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

I love jo &Joe slippers

I love jo &Joe slippers, there warm, comfortable and very well made hood quality,

12 janvier 2026
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Réponse de The Jo & Joe Collection

Thanks for taking the time to share this. We’re glad to hear you’re enjoying the warmth, comfort, and quality of your Jo & Joe slippers.

Noté 5 sur 5 étoiles

Great Boots

Lovely colour, Fits perfect and a good price.

19 janvier 2026
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Réponse de The Jo & Joe Collection

Thanks so much for your lovely review — we’re really pleased to hear they fit perfectly and that you’re happy with the colour and price. Enjoy your boots!

Noté 5 sur 5 étoiles

Best prices.

Good prices for the boots and shoes bought.
Very well packaged. Delivery times excellent.
Both products fitted well. Would buy again from them.

16 janvier 2026
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Réponse de The Jo & Joe Collection

Thanks so much for taking the time to leave a review. We’re really pleased to hear you were happy with the prices, packaging, delivery, and fit. Great to know everything worked out well.
The JO&JOE Collection Team

Noté 5 sur 5 étoiles

Prompt delivery

Prompt delivery, good quality sandals at a reasonable price.

14 janvier 2026
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Réponse de The Jo & Joe Collection

Thanks for your kind feedback. We’re really pleased to hear you were happy with the delivery and the quality of the sandals. It’s great to know they felt like good value too — exactly what we aim for. We hope you enjoy wearing them.

Noté 5 sur 5 étoiles

Lovely sandals and it arrived on time

Easy to order, sandals arrived quickly and fitted.

13 janvier 2026
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Réponse de The Jo & Joe Collection

Thank you so much for your lovely review 🤍
We’re delighted to hear you found the ordering easy, the delivery quick, and that your sandals fit perfectly. Enjoy wearing them, and we hope they become a firm favourite!

Noté 5 sur 5 étoiles

Excellent service

Excellent service

2 janvier 2026
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Réponse de The Jo & Joe Collection

Good morning, thank you for your 5 star review. We appreciate you taking the time to reach out. We are pleased you enjoyed the excellent service. Thank you!

Noté 1 sur 5 étoiles

Toooooo long for delivery I literally…

Toooooo long for delivery I literally had forgotten that I ordered a pair of shoes

2 janvier 2026
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Réponse de The Jo & Joe Collection

Dear Nasra,

Thank you for getting in touch, and for your patience while waiting for your order. We appreciate you taking the time to raise your concerns.

I understand that the delivery time felt longer than expected, and I’d like to clarify the timeline for you.

Your order was placed on 24 December 2025 (Christmas Eve). Jo & Joe closed for the Christmas period and reopened on 2 January 2026, at which point your order was promptly dispatched via Royal Mail’s 48-hour service. As this service includes a weekend, delivery can take slightly longer during peak periods. Your parcel was successfully delivered on 7 January 2026.

While the delivery timeframe was impacted by the Christmas closure and the holiday postal schedule, we do appreciate that waiting can be frustrating, and we’re sorry for any inconvenience this may have caused.

Thank you again for your understanding and for choosing Jo & Joe. If there is anything further we can assist you with, please don’t hesitate to contact us.

Noté 5 sur 5 étoiles

Love my Jo & Joe sandals

I love my Jo & Joe sandals. I have so many now but always find an excuse to buy some more. Always well made and very comfortable but I mostly love them because they are so pretty. Quick delivery and easy returns (if required). You can’t go wrong.

8 janvier 2026
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Réponse de The Jo & Joe Collection

Thank you so much for such a lovely review 🤍
We are pleased to hear how much you love your Jo & Joe sandals (and we completely understand always finding just one more excuse to add another pair!).

We’re so happy you find them comfortable, well made, and pretty — that balance is exactly what we strive for. Knowing that delivery and returns were smooth too is the cherry on top.

Thank you for being such a wonderful part of the Jo & Joe community.

Noté 5 sur 5 étoiles

Easy to find

Easy to find, great products and delivery when expected.

6 janvier 2026
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Réponse de The Jo & Joe Collection

Thanks so much for the ⭐⭐⭐⭐⭐!

We’re really glad you found everything easy to navigate and loved the products — and even happier that delivery landed right on time.

Hope you’re enjoying your order, and we can’t wait to welcome you back again soon.

Noté 5 sur 5 étoiles

Fabulous casual shoes

Fabulous casual shoes
You could dress up or down with these shoes.
May just have to purchase a second pair

2 janvier 2026
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Réponse de The Jo & Joe Collection

Thanks so much for the lovely review Susan! We’re so glad you’re enjoying them and love how easy they are to dress up or down. A second pair sounds like a great idea 😉 Enjoy!

Noté 5 sur 5 étoiles

Have bought a few pairs in different…

Have bought a few pairs in different colours and have always found them to be lovely and comfortable

2 janvier 2026
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Réponse de The Jo & Joe Collection

Thank you for your lovely review and continued support. We’re so pleased to hear you find them comfortable and enjoy the different colours.

Noté 5 sur 5 étoiles

Excellent quality slippers

Excellent quality slippers, quickly delivered and well packaged for delivery.

2 janvier 2026
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Réponse de The Jo & Joe Collection

Thank you for your feedback Andrew! We’re so pleased you’re happy with the quality and delivery of your slippers. We hope you enjoy them.

Noté 5 sur 5 étoiles

Wood quality

Wood quality, great looking shoes

2 janvier 2026
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Réponse de The Jo & Joe Collection

Thank you for your review Carol. The JO&JOE team are pleased to hear you are enjoying your purchase.

Noté 5 sur 5 étoiles

Quick and easy

2 janvier 2026
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Réponse de The Jo & Joe Collection

Thank you for your feedback, glad to hear you found the service fast & hassle-free!

Noté 4 sur 5 étoiles

Good product and price

Good product and price. A hitch with the ordering system as your site showed my first choice available when it wasn’t.

15 décembre 2025
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Réponse de The Jo & Joe Collection

Thank you for your feedback! We’re glad you were happy with the product and price, and we apologise for the issue with availability shown on our website.

Noté 5 sur 5 étoiles
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Réponse de The Jo & Joe Collection

Thanks so much for your review Lisa! We’re really pleased to hear that your order arrived quickly.

Noté 5 sur 5 étoiles

A great pair of boots

A great pair of boots. The heel is just the right height and the buckle on the side gives a bit of class.

3 décembre 2025
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Réponse de The Jo & Joe Collection

Thank you, Charlotte, for your lovely review! We’re so pleased to hear you love style Yvette — the heel height and buckle detail really are beautiful finishing touches.

Noté 5 sur 5 étoiles

Found exactly what I was looking for on…

Found exactly what I was looking for on the website right away and product was delivered within three days. First class service.

9 décembre 2025
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Réponse de The Jo & Joe Collection

Thank you for your great review! We’re so pleased you found what you needed easily and that your order arrived quickly. We really appreciate your support.

Noté 5 sur 5 étoiles

Nice shoe

Loved it so much

8 décembre 2025
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Réponse de The Jo & Joe Collection

Thank you so much for taking the time to leave us a review. We’re delighted to hear that you love our shoes

Noté 5 sur 5 étoiles

I bought my first Jo &Joe shoes many…

I bought my first Jo &Joe shoes many years ago at Badminton Horse Trials To date I have seven pairs of loafers three pairs of boots and a pair of slippers.I think that speaks for itself

2 décembre 2025
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Réponse de The Jo & Joe Collection

Thank you so much for your lovely review Lesley! We’re thrilled that your first pair from Badminton Horse Trials turned into such an amazing collection. Your loyalty means the world to us 🥰

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