The Jo & Joe Collection Avis 172

TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Secon pair of slippers for mum. She loves them and are comfortable and great quality. Easy to order and delivered within 2 days. Great company to deal with. Would highly recommend. She also gas two pa... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Quick and easy ordering and delivery service. Downside is that I really wish I could have still purchased my original style of slipper which has lasted me over a year been worn every day and so comfy.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband got some slippers for Christmas from Jo & Joe, after six months the sole came away from the slipper. They are the most comfortable pair he has ever had. He contacted the customer services,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Update: I am changing my review as the team have replied and were very helpful. Received the order on time but the shoes are faulty. I emailed customer service straightaway and followed up on it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Highly recommended

I have now bought three pairs of shoes from Jo & Joe and have been very satisfied with my purchases. They are stylish comfortable well fitting and extremely good value for money - what more can I say.

30 août 2025
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Réponse de The Jo & Joe Collection

Thank you so much for your kind words and continued support! We’re thrilled you love our shoes and really appreciate you coming back to us.

Noté 5 sur 5 étoiles

Excellent customer service

Easy to order items from the website and quick delivery service too.
On this purchase the item I wanted was discovered to be out of stock, but they emailed me to explain and offered an alternative. Would definitely purchase from Jo & Joe's again.

11 août 2025
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Réponse de The Jo & Joe Collection

Thank you so much for your kind feedback! We’re delighted to hear you found our website easy to use and our service quick and helpful. We’re sorry the item you originally wanted was out of stock, but we’re glad the alternative worked out for you. Your support means a lot to us, and we look forward to welcoming you back to Jo & Joe’s again soon!

Noté 5 sur 5 étoiles

Lovely slippers

Lovely slippers, quick free delivery, excellent!

9 août 2025
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Réponse de The Jo & Joe Collection

Thank you so much for your kind words! We’re delighted you love the slippers and that your order reached you so quickly. 💫

Noté 5 sur 5 étoiles

Bought as a gift

Bought as a gift, good service and communication

6 août 2025
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Réponse de The Jo & Joe Collection

Hi Cynthia,

Thank you for your kind review! We're so glad to hear you were happy with the service and communication. We hope the gift was well received and brought a smile!

Noté 5 sur 5 étoiles

Speed of delivery was great

Speed of delivery was great, didn't have to wait long at all. Sandals fit like a dream and are so comfortable.

29 juillet 2025
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Susan

Thank you so much for your lovely feedback!

We're so pleased to hear your sandals arrived quickly and fit like a dream. Comfort is exactly what we aim for, so it's fantastic to know you're happy with your purchase.

We hope you enjoy wearing them and look forward to welcoming you back soon!

Noté 5 sur 5 étoiles

This is my third pair

This is my third pair.
The adage 'find what you like and buy one in every colour' fits this circumstance. Comfortable from the first, easy to wear and good value. Easy ordering process and delivered in the two day timescale. I will probably be back for more.

2 août 2025
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Maureen

Thank you so much for your lovely review – and for coming back for a third pair!

We absolutely love your take on the adage – and we’re so glad our slippers fit the bill! It’s wonderful to hear that you’ve found them comfortable, easy to wear, and great value. We also appreciate your kind words about our ordering and delivery process.

We’ll be here whenever you’re ready for pair number four!

Noté 5 sur 5 étoiles

Have used Jo and Jo previously great…

Have used Jo and Jo previously great shoes just what I wanted and delivery was prompt.

25 juillet 2025
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Réponse de The Jo & Joe Collection

Hi Christine, thank you so much for your continued support and kind words!

We’re delighted to hear that you’re happy with your shoes and that delivery was prompt. It means a lot to us to have returning customers like you – we truly appreciate it!

Noté 5 sur 5 étoiles

What BEST SLIPPERS EVER!!!!!!made my experience great was the…

What made my experience great was the fact I got slippers to fit! I have a swollen foot and it is hard to get shoes or slippers to fit, until I came across joand joes slippers when out shopping with my sister, I loved them so much I bought another pair from your company. Now I know where I can get slippers and shoes to fit I will be buying in furture.

4 août 2025
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Réponse de The Jo & Joe Collection

Wow – what a wonderful review! Thank you so much for your kind words!

We’re absolutely thrilled to hear that you found slippers that truly fit and feel comfortable, especially when it's been a challenge in the past. That means the world to us. Knowing our slippers made such a difference for you really makes our day!

Noté 5 sur 5 étoiles

Had accidentally put incorrect delivery…

Had accidentally put incorrect delivery address but after contacting the company they changed the address to correct one. Sandals arrived promptly but unfortunately were too large. I returned them and refund was in my account within 2 days of receiving them. Can’t fault their customer service - well done!

25 juillet 2025
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Réponse de The Jo & Joe Collection

Thank you so much for your kind words and for taking the time to share your experience!

We’re really glad we could help quickly update your delivery address and that the return process was smooth for you. While we’re sorry the sandals weren’t the right fit, it’s great to hear everything was resolved promptly.

Noté 5 sur 5 étoiles

Lovely slippers and comfortable…

Lovely slippers and comfortable unfortunately side of slipper started to come away had to sew side up hope it stays.

14 juillet 2025
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Réponse de The Jo & Joe Collection

Thank you so much for your feedback – we're really glad to hear you found the slippers lovely and comfortable!

We're sorry to hear about the issue with the stitching. That’s definitely not the quality we aim for, and we appreciate you taking the time to fix it yourself. If the problem returns or if you’d like to discuss a replacement or refund, please don’t hesitate to reach out to our customer service team – we’d love the chance to make it right.

Noté 5 sur 5 étoiles

Jo&joe mens slippers …

I buy mens jo&Joe slippers normally from a shop but. Came online to your website bought mens navy tartan full slippers super fast delivery perfect fit ordered 3/7/2025 delivered today 5/7/2025. I buy mens slippers as ladies are to tight as my feet swell.

3 juillet 2025
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Réponse de The Jo & Joe Collection

Hi Joy, thank you so much for taking the time to leave us a 5* review - we are thrilled you had such a positive experience with us!

Noté 5 sur 5 étoiles

Sandals with comfort

Website navigation easy.Good descriptions. Fast free delivery. Extremely pleased with sandals ordered. Good quality, perfect fit, very comfortable. No hesitation in ordering again. Highly recommend. Many thanks Jo and Joe

27 juin 2025
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Réponse de The Jo & Joe Collection

Thank you so much for taking the time to leave us such a glowing review! We're absolutely delighted to hear you had a positive experience — it truly means a lot to us. Thanks, Melissa

Noté 1 sur 5 étoiles

Very disappointed with these slippers

Very disappointed with these slippers. The quality is extremely poor — the fur lining sheds constantly, leaving bits all over the carpet. It’s so bad I can’t even wear them around the house. Definitely would not purchase again or recommend.

17 juin 2025
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Réponse de The Jo & Joe Collection

Hi, we are really sorry to learn that you are disappointed with one of our products, if you wish to contact our Customer Services and share photos they will be able to look into this further for you.

Noté 1 sur 5 étoiles

Not worth to buy This shoes very expensive compare to

This shoes very expensive compare to :
-not good Quality
- not long lasting
- cheap material
I bought one from T K max … never last more than 6 months … while it wasn't really daily use , it was ocationaly used for short distance , the sole inside is literarily ripped , its become wide as material is stretched to cheap to keep same shape … the heal is become wear , colour is fading …

6 janvier 2025
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Réponse de The Jo & Joe Collection

Hi Rasha, we are really sorry to learn that you are disappointed with one of our products, if you wish to contact our Customer Services they will be able to look into this further for you.

Noté 5 sur 5 étoiles

My favourite brand

I have been very pleased with all the shoes I have bought.I have bought the standard and wide fit moccasin styles.I find the standard fit plenty roomy enough for me even though I have wide feet.The colours are glorious and the leather very supple.The firm kept me informed of the delivery date and customer service is very helpful when needed.Finally,the prices are excellent which means more of them can be bought when the colours and styles are so attractive.

25 avril 2025
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Réponse de The Jo & Joe Collection

Thank you for sharing such a glowing review of our product and service, we really appreciate it! Keep your eyes peeled for exciting new Autumn colours which will be landing in a few months. Melissa

Noté 5 sur 5 étoiles

Very impressed, would recommend

I found this store at Bramham horse trials, tried on a pair of loafer shoes, they were incredibly comfy and real leather!! I have since bought a new pair each year as they are amazing!! fast delivery very impressed!!

5 mars 2025
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Réponse de The Jo & Joe Collection

Mrs Pollock, thank you so much for taking the time to leave us wonderful feedback. We are so pleased you find our shoes comfortable!

Noté 1 sur 5 étoiles

Waste of money

Was gifted a pair of their amour slippers for Christmas, after a couple of weeks wear they started to look like I'd had them for months. The inside tearing, gone so baggy I can't wear them the insole so thin.
When I contacted customer support they couldn't offer me any help as they couldn't locate the purchase on their system. So I'm left with a pair of unwearable slippers after a couple of weeks wear.

13 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing shoes- I've bought 3 pairs!

Amazing shoes! I stumbled on 2 pairs of Jo & Joe loafers in TKMaxx and am so delighted with them I've bought another pair in a different colour. They arrived promptly today in a very neat box and are just as comfortable as the others. They're real leather and amazing value for money. They have good flexible soles that are thick enough to cushion my feet. I really struggle to find to find shoes that fit and are comfortable, and these are brilliant, look really smart and are incredibly cheap for being real leather. I'm tempted to buy another pair but need to make room in my wardrobe first :). Cannot rate this company highly enough!

23 janvier 2025
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Eleanor, we are so pleased to hear that you find our shoes comfortable! Thank you for taking the time to share such lovely feedback. Melissa

Noté 1 sur 5 étoiles

I bought a pair of their Falkirk…

I bought a pair of their Falkirk slippers and when they arrived they looked great with a nice thick sole for keeping you warm. They arrived 30 December. The inner was nice and thick and the sole was hard rubber and appeared thick. Today I've had enough. The inner has collapsed and is sock thin, and what looks like a thick sole is actually a wrap around and your foot goes below that line. 7 days after purchase you can feel the tread of the sole of the shoe as you walk around and that rubber sole which is millimeters from your foot will sap any warmth from your feet. Literally better off with thicker socks. Shame because they looked great and we're initially very warm but 7 days on there is little point in wearing them. I've ordered a different make from a reputable shoe company. I paid £15.00 for this Joe&Joe pair of slippers. Not acceptable really because in looking for a replacement I found exactly these generics for 2 for £10.00 elsewhere. But I wouldn't waste more money on the same generic slipper with a different label.

7 janvier 2025
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Réponse de The Jo & Joe Collection

Hi Adam
We are very sorry to hear this, and that our slippers have fallen short of your expectations. Please do get in touch with our Customer Services team and they will be happy to assist.
Melissa

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