The Jo & Joe Collection Avis 172

TrustScore 4.5 sur 5

4,6

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Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Secon pair of slippers for mum. She loves them and are comfortable and great quality. Easy to order and delivered within 2 days. Great company to deal with. Would highly recommend. She also gas two pa... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Quick and easy ordering and delivery service. Downside is that I really wish I could have still purchased my original style of slipper which has lasted me over a year been worn every day and so comfy.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband got some slippers for Christmas from Jo & Joe, after six months the sole came away from the slipper. They are the most comfortable pair he has ever had. He contacted the customer services,... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Update: I am changing my review as the team have replied and were very helpful. Received the order on time but the shoes are faulty. I emailed customer service straightaway and followed up on it... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de chaussures

Écrit par l'entreprise

At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

172 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 1 sur 5 étoiles

Terrible slippers

Terrible slippers. I bought the bootee type. The amount of fur that was shed from them was all over the house. Have only had them 3 weeks & the inside sole has become so uncomfortable & hurting my toes & feet. What has happened is that the fur lining has worn away & the inside part of the rubber sole is therefore exposed & it is like raised ridges along the length of it therefore digging in to my feet & toes.
Don't waste your money on these terribly made slippers.

6 décembre 2024
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Fiona
We are very sorry to hear this. Hopefully you contacted a member of the Customer Services team and we have resolved this for you.
Melissa

Noté 1 sur 5 étoiles

If I could give no stars I would.

If I could give no stars I would. Wore them for 2 hours and they fell apart. Sole completely came away from the upper part of the slipper. Will be returning for a refund. Don’t risk purchasing and wasting your money. Awful product.

26 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great loafers & Customer Service

I have bought a few pairs of loafers from here over the years I have always found them very comfortable they have good insoles and have a great range of styles and colours.
Purchased another pair recently that I had to return Julie in customer services was extremely helpful and they were replaced and sent out the next day. First class customer service! I will definitely be purchasing from you again in the future .!

1 novembre 2024
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Nicola, thank you so much for taking the time to write lovely feedback about our products and also CS. We hope you enjoy wearing your new pair of shoes. Thanks, Melissa.

Noté 1 sur 5 étoiles

These are the worst slippers I’ve ever…

These are the worst slippers I’ve ever bought. The amount of fur loss is unbelievable. Take my foot out of the slippers and both feet are full of fluff. Don’t waste your money

31 octobre 2024
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Valerie
We are very sorry to hear this. Please contact us with the style name and order number and we can look into this for you.
Melissa

Noté 2 sur 5 étoiles

Soles falling apart at heel after 5…

Soles falling apart at heel after 5 months. Should last longer than that.

10 juin 2024
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Peter, I am so sorry to hear that you are dissatisfied with our footwear, please can you get in touch so we can try to rectify this. Thank you Melissa

Noté 1 sur 5 étoiles

Slippers are absolutely rubbish

Slippers are absolutely rubbish, worn twice and the soles are breaking up!

Not fit for purpose.

15 juillet 2024
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Ron, I am are really sorry to hear this, it is not something we would expect to happen. Please do get in touch with our customer service team who will gladly help. Thanks, Melissa

Noté 5 sur 5 étoiles

Fantastic shoes

I have bought several pairs of shoes from Jo&Joe for my 87yr old mum!! I’ve been buying them on Amazon and only just realised they have their own website. Their shoes are of a high standard, great quality leather and sole. I wouldn’t buy from anywhere else for her. They have a great selection and colours. First class shoes!!

28 mai 2024
Avis spontané
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Réponse de The Jo & Joe Collection

Hi, thank you so much for taking the time to leave us such a glowing review. We are pleased you have found our website, keep your eyes peeled for new colours arriving. Thank you, Melissa

Noté 5 sur 5 étoiles

Very comfortable traditional slippers…

Very comfortable traditional slippers (style William). Not super robust, they do wear out quite quickly, but easy and cheap to reorder from this pleasant company. That's modern life folks!

22 mai 2024
Avis spontané
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Réponse de The Jo & Joe Collection

Thank you for taking the time to leave us positive feedback Stephen. We are glad to hear you find our slippers comfortable!

Noté 5 sur 5 étoiles

Love these slippers

Love these slippers. JO & JOE Ladies Grey Micro Suede Faux Fur Collar Bootee Slippers CHILTERN
2nd pair, the first lasted really well, about 4 years! I bought size 5, my feet are more like 4.5 but wide, so the fit is good as the slippers are very soft and fluffy inside. Arrived within 48 hours of ordering.

9 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Satisfied customer

Really delighted with the black Lusitana long ruched boots. I hadn't bought a pair of boots for years, despite looking, and these were exactly what I didn't know I was looking for! They are a lovely design, extremely light and comfortable, and, amazingly, completely waterproof. I am very impressed with them and at such good value - albeit I paid £20 more for them than advertised here on the website, in a garden centre outlet!

24 octobre 2023
Avis spontané
Noté 2 sur 5 étoiles

Sloppy slippers

Was given a pair in a scheme for older people to exchange their worn slippers for new safe non slip ones. Mine were lovely at first, but then stretched
to a good size both in width and length and then the heel stiffening completely lost its stiffness. They are now potentially dangerous in that someone who isn't safety aware could easily squash the backs down and wear them as mules.

28 janvier 2023
Avis spontané
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Réponse de The Jo & Joe Collection

Hi, thank you for taking the time to leave a review. We are really sorry to hear your slippers have fallen short of expectation. Please can you kindly email Melissa at info@joandjoecollection.co.uk and we can hopefully resolve this for you. Thanks, Melissa

Noté 1 sur 5 étoiles

dangerous

the sole protrudes beyond the upper which causes the wearer to trip up very easily

6 mars 2022
Avis spontané
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Réponse de The Jo & Joe Collection

Hi, thank you for taking the time to leave a review. I understand this must be very frustrating for you. Please can you kindly email Melissa at info@joandjoecollection.co.uk and we can hopefully resolve this for you. Thanks, Melissa

Noté 1 sur 5 étoiles

Cheap tat

Cheap tat. Broke in 2 weeks but when we tried to send them back they purposely made it so hard we did not bother in the end. Avoid

24 janvier 2022
Avis spontané
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Réponse de The Jo & Joe Collection

Hi, we are really sorry to hear your slippers have become faulty through wear after only a short time. Please can you kindly email Melissa at info@joandjoecollection.co.uk and we can hopefully help resolve this for you. Thanks, Melissa

Noté 5 sur 5 étoiles

Lovely pair of leather loafers

Lovely pair of leather loafers which I purchased from Jo and Joe Collection. I am beyond pleased with them. The price is great! They are extremely comfortable which I was surprised about as my feet are wide and it’s always difficult to find a pair which fit so well. I will definitely be buying more colours!

6 novembre 2021
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Michaela, thank you so much for taking the time to leave such a lovely a review. We are so pleased you find our loafers comfy and fitting well. Be sure to check out our latest release of colours on the website! Thanks Melissa

Noté 1 sur 5 étoiles

Substsndard Mens Slippers

I bought a pair of Jo & Joe slippers and was shocked to notice the soles badly cracked after only few months
light wear.
I'm 83 year old and emailef jo & Joe to report the fault. The response was very negative and disappointing.
They were not interested in feedback or quality concern for their faulty product.
I would not buy any other Jo & Joe product or recommend them to anyone.
Norman

28 juin 2021
Avis spontané
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Réponse de The Jo & Joe Collection

Hi Norman, we are really sorry to hear your slippers have fallen short of expectations & that you were disappointed with our response. We would like the opportunity to resolve this with you, so if you are interested please contact Melissa at info@joandjoecollection.co.uk and we can hopefully rectify this. Melissa

Noté 4 sur 5 étoiles

Brilliant for the price.

First bought a pair of Jo and Joes from a wide shoe shop, anyone with wide feet knows how hard it is to get shoes that fit right away without using stretchers. Brilliant deck shoes - I wore them all summer. The stitching is holding up, often a problem with moccasin styles, only caveat is that the sole is somewhat thin. Brilliant for such a reasonable price. Have ordered other pairs online. So far so perfect.

24 juin 2021
Avis spontané
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Réponse de The Jo & Joe Collection

Hi, thank you so much for taking the time to leave us a review. We are so pleased to hear you find our wide fit moccasins comfy. We hope you enjoy wearing the other pairs ordered! Thanks Melissa

Noté 1 sur 5 étoiles

Christmas present…

Slippers bought as Christmas present worn them today Christmas day come up small and have come away from the sole all the stitching has come loose around the back so disappointing 😞

25 décembre 2020
Avis spontané

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