Joannesjournals Avis 

582
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My planner arrived today and I love it. I had so much joy putting it all together! It’s feels such good quality and I feel like it will last many years. I love that you can personalise it with your ow... Voir plus

Noté 5 sur 5 étoiles

Absolutely love!! Highly recommend, the attention to detail in these journeys is spot on. From the quality of the paper to inserts to the layout of the journey itself. Mine was a pre order and althoug... Voir plus

Noté 5 sur 5 étoiles

I absolutely highly recommend Joanne’s journal to EVERYONE. As a mum juggling so many things plus working full time. It keeps me on track while looking super stylish and organised in meetings! 😜 T... Voir plus

Noté 5 sur 5 étoiles

I am BLOWN away by my beautiful journal! Firstly it was beautifully packaged, the care and detail that had gone into it made it all the more special and well worth the pre order wait! The qualit... Voir plus

À propos de l'entreprise

  1. Papeterie

Écrit par l'entreprise

Welcome to Joannes Journals, a UK-based luxury stationery and wellness brand designed to help people feel more organised, motivated, and positive every day. At Joanne’s Journals, we create beautifully designed planners, journals, wellness tools, stickers, and stationery products that support productivity, self-care, mental wellbeing, and daily routines for both adults and children. Our mission is simple: to make planning feel inspiring, enjoyable, and life-changing. Founded by Joanne, a busy mum of four, the brand was built from a passion for helping others manage everyday life with less stress and more confidence. Every product is thoughtfully designed with a focus on quality, functionality, and beautiful aesthetics, combining luxury stationery with practical wellbeing support. We are proud to have built a supportive and growing community of customers who use our products for organisation, ADHD support, goal setting, mindfulness, school planning, business planning, and personal growth. Customer happiness is at the heart of everything we do, and we are committed to delivering high-quality products, excellent service, and a positive experience with every order. Thank you for supporting Joanne’s Journals, where planning meets wellness.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

582 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,9

Tous les avis

(582)

567 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Low quality and not worth the price

Ordered a personalised journal as a gift, came in a damaged box absolutely not up to standard for a product worth £100 or suitable for gifting. The site itself wasn’t clear on how many pages were included in each item and the vegan leather came scratched and doesn’t seem long lasting. Will be finding another business to purchase from instead.

19 août 2026
Avis spontané
Logo de Joannesjournals

Réponse de Joannesjournals

Hi Kiren

I hope you are well.

I have just seen your Trustpilot review and wanted to get in touch, as I was disappointed to read that there were several issues mentioned that had not previously been raised with us directly, particularly regarding the scratched journal and the page count.

The page count for each journal is always included in the product description on every product on the website. We are also always very happy to help with any questions or concerns customers may have. We pride ourselves on being responsive and providing a personal service, whether that is through our TikTok Lives, where we offer one-to-one shopping support, or through the time I personally spend helping customers by phone and message to build the perfect order.

This is why I was particularly surprised by the review, as our previous correspondence with you only mentioned that the postage box had been slightly damaged in transit. We discussed this is what the purpose of the box was, to protect the items inside which are of course the products, and offered you a complimentary box as a replacement. We have yet to receive a reply to this offer as far as I can see. At the time, you had also explained that the order was intended as a gift and that the recipient you stated would become a "repeat customer". As no damage to the journal itself was mentioned at that point, we had no reason to believe there was an issue with the product inside as it was not detailed in the many emails we have exchanged.

Could you please send us a photograph of the damage to the binder? We are concerned that, if this was previously reported to us, your message may somehow have been missed, and we would of course like the opportunity to look into this for you, as you can see, with all of our reviews, we pride ourselves in ensuring every product delivered is perfect, and if not, we rectify this very quickly for all of our customers.

Many thanks,

Emma

Noté 5 sur 5 étoiles

Amazing Service

Amazing customer service as always, genuinely wouldn’t go else where for my planning and journal bits now.

In a short time of being a JJ customer, I’ve been welcomed warmly into the community by everyone including Jo, Jordan & Jay.

Thank you so much for my for my A5 pad, I appreciate you all so much 🩶

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing!!!

Amazing quality products. Fully customisable to my needs. Their TikTok lives bring a smile to my day with their helpful and friendly presenter Jay who goes the extra mile with showing the products. These guys are a must for anyone who loves planning

12 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I’ve received the most beautiful…

I’ve received the most beautiful cleaning folder along with inserts for a previous binder I booked just needed the 2026/2027 calendar inserts and I’m all set to making plans and setting small cleaning schedules.

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

So so SO happy with the christmas…

So so SO happy with the christmas planner I ordered! The quality is amazing and the design is beautiful..so christmassy, I can't stop looking at it and showing everyone 😅 I'm a filofax fan and never bought another brand of planner until now and I'm so impressed. Thank you so much 😀

17 août 2026
Avis spontané
Noté 5 sur 5 étoiles

New to JJs …

Just received my first orders I placed 4 ordered over a couple of days. The quality of the products is amazing, I am really impressed. The added initials to the binders is a lovely touch I cannot wait to use them. I bought 3 binders in the hope I can split into home, life and work.

14 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Discovered Joannes Journals the day…

Discovered Joannes Journals the day they launched Christmas! Since then in the 2 weeks I’ve placed multiple orders on TikTok and the website. The quality is brilliant! Everything you need to build planners that you will use daily all in one place. Personalised for you by you! Couldn’t recommend them enough! Staff are so friendly and helpful! No question is too big of too small.
So excited to receive my advent calendar!

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Fantastic quality!

Extremely quick delivery and high quality product! Very impressed with the packaging too - will be ordering again!

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

More to come

I have ordered 4 binders, 2 folios, loads of inserts. Advent calendar, Christmas journal, signed up to bi monthly subscription, also purchased the cleaning journal. All are superb quality great customer satusfaction. And next day delivery.,Emma has answered queries quick and been very helpful. Jay is a great asset to your company and has a great selling technique in the lives. This experience is helped me with changing my lifestyle and my journals are special there my time and my space. Thank you so very much

13 août 2026
Avis spontané
Noté 5 sur 5 étoiles

When i recieved my productive 2026/2027…

When i recieved my productive 2026/2027 journal. I was blown away by the quality. I have since organised it to my liking . Added stickers .added birthday lists , appointment etc. .
I didn't realise how much i needed joanne's journal in my life. So looking forward to the rest of the year. Thank you for this beautiful format.x

3 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I really liked Joanne’s journals…

I really liked Joanne’s journals inserts for my Filofax. They have quick shipping or high-quality and the customer service is great. I’ve ordered several times and it always comes neatly packs and with a nice little message. Will definitely be ordering again soon.

1 juin 2026
Avis spontané
Noté 5 sur 5 étoiles

A company you just keep going back to

A company you just keep going back to! The journals are such a good quality and Joanne really thinks about the little details to ensure there are inserts for all your needs.
Not only this but they're customer service is fab and they really listen to what customers want and try to bring this to them.
I can't wait for my Christmas binder to arrive now!

4 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Top Quality Products

I order a lot from here as the quality of their products are top draw, They are always bringing out new original products , the Christmas range is amazing , the owners Joanne and Jordan and the team behind them go above and beyond to give great customer service as well. Just a brilliant company thank you LJ ❤️

5 août 2026
Avis spontané

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