My planner arrived today and I love it. I had so much joy putting it all together! It’s feels such good quality and I feel like it will last many years. I love that you can personalise it with your ow... Voir plus
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Lisez les avis des autres
I am BLOWN away by my beautiful journal! Firstly it was beautifully packaged, the care and detail that had gone into it made it all the more special and well worth the pre order wait! The qualit... Voir plus
I absolutely highly recommend Joanne’s journal to EVERYONE. As a mum juggling so many things plus working full time. It keeps me on track while looking super stylish and organised in meetings! 😜 T... Voir plus
Beautiful journal – worth the wait! Absolutely love my Burgundy Kiss A5 journal! The quality is beautiful, and it’s exactly what I was hoping for. Although there were some delays with delivery, Emma... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Joannes Journals, a UK-based luxury stationery and wellness brand designed to help people feel more organised, motivated, and positive every day. At Joanne’s Journals, we create beautifully designed planners, journals, wellness tools, stickers, and stationery products that support productivity, self-care, mental wellbeing, and daily routines for both adults and children. Our mission is simple: to make planning feel inspiring, enjoyable, and life-changing. Founded by Joanne, a busy mum of four, the brand was built from a passion for helping others manage everyday life with less stress and more confidence. Every product is thoughtfully designed with a focus on quality, functionality, and beautiful aesthetics, combining luxury stationery with practical wellbeing support. We are proud to have built a supportive and growing community of customers who use our products for organisation, ADHD support, goal setting, mindfulness, school planning, business planning, and personal growth. Customer happiness is at the heart of everything we do, and we are committed to delivering high-quality products, excellent service, and a positive experience with every order. Thank you for supporting Joanne’s Journals, where planning meets wellness.
Coordonnées de contact
4,9
Excellent
580 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 85 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The presenters are so good
The presenters are so good when you're asking questions and they go above and beyond for their customers.
5 juin 2026
Avis spontané
I love everything
I love everything. The products are so good quality and the stafd are all so knowledgeable on everything. The customer service is the best you'll find.
12 août 2026
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The Christmas journal is absolutely…
The Christmas journal is absolutely stunning! Such high quality products and the inserts provide everything you can possibly think of to be super organised for Christmas. Every time I order from this company the customer service is excellent, my order always arrives very quickly and beautifully packaged.
15 août 2026
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I have searched for planner peace for…
I have searched for planner peace for years and had a very specific style in mind. I had been unable to find it until I stumbled upon Joanne's inserts. They are fantastic quality and such a gorgeous elevated aesthetic. Customer service is top notch as well.
21 août 2026
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Absolutely stunning products and high…
Absolutely stunning products and high quality I love them all. Customer service is quick
21 août 2026
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After being a Filofax girl for years I…
After being a Filofax girl for years I converted to Joanne’s Journals over a year ago and haven’t looked back. Best quality products, innovative disc planner newness, great customer service and quick delivery. What more could you want!
21 août 2026
Avis spontané
Not just a journal but a way of life!!
The quality of the product and the care and thought that goes into each product, is outstanding. This is backed up with the set up of a supportive community created by Joanne’s Journals and the consistent and open communication through their social media pages and their customer service is phenomenal. You’re not just buying a journal, you’re buying a new and exciting way of life!!
31 juillet 2026
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More & More
The products are expanding month on month. Over 100 items that can be purchased. Very good quality & service.
21 août 2026
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Cannot recommend enough!
Cannot recommend enough!! Joannes Journals has created a lovely community and a super easy way for me to keep track of everything!! I will be ordering again next week 😌
21 août 2026
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Absolutely love these products
Absolutely love these products. Easy to use, you choose the contents and look. Great for organisation of all areas of life and the company interaction is fantastic often with a personal touch. Great quality products.
21 août 2026
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Joanne’s Journals - you will become obsessed 🤩
Joanne’s Journals is so helpful. I love all the things I’ve ordered. Gorgeous products, thoughtful inserts, beautiful binders, amazing customer service. Can’t wait for my advent calendar to arrive later this year! I have previously bought the cleaning journal, my organised family planner, mystery boxes 2, 4 and 5 and the Christmas planner, I chose my colour thanks to Jay setting up a poll on the 14 hour TikTok live. 10/10
21 août 2026
Avis spontané
Found on TIKTOK
After finding on TikTok i watched a couple of lives and decided to order. Since then i have placed 4 more orders and couldnt be happier. The planners are stunning. I look forward to building my collection
13 août 2026
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What a beautiful Christmas collection! So good I bought both colours.
What a beautiful Christmas collection! The bright tartan colour simply enhances the Christmas vibes. This luxurious set comprises of a binder and series of delightful Christmas inserts. A great way to begin your Christmas planning in style. Another great creation from the team at Joanne’s Journals.
14 août 2026
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Beautiful practical products
Beautiful practical products, would go anywhere else.
20 août 2026
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Tartan Christmas Bundles - Red and Green
Tartan Christmas Bundles - Red and Green
Yet again more amazing products received from JJ's, the quality of these everlasting Christmas planners is outstanding and better than ever. The inserts cover every aspect of Christmas and exceed expectations. I am loyal to the brand.
14 août 2026
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Beautiful Products
Beautiful, practical products. I'm still getting organized but can't wait to start my journey of planning!!
Love everything I've purchased.
20 août 2026
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New Journals and Planner Pads company!
Fantastic new company providing quality and massive range of journals and planner pads. Ordered on Tuesday, arrived Thursday, beautifully packaged and in gift style boxes. Fabulous for Xmas presents! These are mine though…
20 août 2026
Avis spontané
Low quality and not worth the price
Ordered a personalised journal as a gift, came in a damaged box absolutely not up to standard for a product worth £100 or suitable for gifting. The site itself wasn’t clear on how many pages were included in each item and the vegan leather came scratched and doesn’t seem long lasting. Will be finding another business to purchase from instead.
19 août 2026
Avis spontané
Réponse de Joannesjournals
Hi Kiren
I hope you are well.
I have just seen your Trustpilot review and wanted to get in touch, as I was disappointed to read that there were several issues mentioned that had not previously been raised with us directly, particularly regarding the scratched journal and the page count.
The page count for each journal is always included in the product description on every product on the website. We are also always very happy to help with any questions or concerns customers may have. We pride ourselves on being responsive and providing a personal service, whether that is through our TikTok Lives, where we offer one-to-one shopping support, or through the time I personally spend helping customers by phone and message to build the perfect order.
This is why I was particularly surprised by the review, as our previous correspondence with you only mentioned that the postage box had been slightly damaged in transit. We discussed this is what the purpose of the box was, to protect the items inside which are of course the products, and offered you a complimentary box as a replacement. We have yet to receive a reply to this offer as far as I can see. At the time, you had also explained that the order was intended as a gift and that the recipient you stated would become a "repeat customer". As no damage to the journal itself was mentioned at that point, we had no reason to believe there was an issue with the product inside as it was not detailed in the many emails we have exchanged.
Could you please send us a photograph of the damage to the binder? We are concerned that, if this was previously reported to us, your message may somehow have been missed, and we would of course like the opportunity to look into this for you, as you can see, with all of our reviews, we pride ourselves in ensuring every product delivered is perfect, and if not, we rectify this very quickly for all of our customers.
Many thanks,
Emma
Absolutely love this brand
Absolutely love this brand, got my journal and a Christmas planner. Love how you can individualise your journal to you.
20 août 2026
Avis spontané
I love my journal
I love my journal especially with the academic calendar inserts. I work in education and it makes my life so much easier
19 août 2026
Avis spontané
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