Joe & Seph's Gourmet Popcorn Avis 

I've been a fan of this company's popcorn for a few years and consider it a proper treat. I had a small issue with a product, dropped them a line, and they got straight back to me. They gave really good customer service and I left the whole experience totally satisfied and more than happy to recommend the company on.

we had a bad experience with the advent calendar, the popcorn was soft and tasted stale. I contacted customer services and Sarah got in touch really quickly and was amazing. Explained they'd had a few problems with one of the batches this year and offered a different options to me to make up for it. We went with the gift box which arrived a few days later and was the Joe & Sephs popcorn we know and love, I have to say it hasn't lasted long, absolutely delicious. It was unfortunate the advent calendar wasn't as it should be but the excellent customer services more than made up for it.

I've purchased advent calendars from Joe and Seph for the past 3 years and have always had a wonderful experience. Unfortunately this year it appears there was an issue with one of the batches which meant their popcorn wasn't as perfect as it usually is. When I realised our Advent Calendar was one of the affected I contacted support and spoke with Sarah F. She was absolutely wonderful, incredibly kind, very quick to respond and polite.

A credit to the customer support team.

Not sure about the regular popcorn products, but my wife got me the Advent Calendar and frankly the popcorn is dire. It might as well be flavoured cardboard. Just seems completely stale. I thought maybe it was out of date, but no. Hugely disappointing, no point in opening any of it now in all honesty,

My mum has bought me the advent calendar - 4 days in and each bag has had soft almost mushy popcorn… not gourmet and I’m really quite disappointed and don’t have the heart to tell my mum

Edit - got in touch with the team and they have arranged to resolve this, great customer service!

I can not say enough about Jo and Steph's company, especially Sarah in the customer service department, I ordered for my Neice the Christmas popcorn in a big stocking, as she is poorly to cheer her up she loves Jo and Steph's popcorn. Unfortunately my order went astray via Royal Mail, Sarah was amazing and has looked after me. New order on the way.

It’s just a pity you can’t do

My wife and I just tried some of the salted caramel Popcorn and wow - it amazing.

It's so light and moreish, I'm just amazed at how good they are. I'm looking forward to trying the items I've ordered.

We had the salted caramel popcorn which was delicious! We shared a bag and couldn’t stop eating until it was empty. I’m always so impressed by all the flavours they produce, over 90! Last Christmas I was lucky enough to receive a Joe & Seph popcorn advent calendar, a different flavour every day and what a great way to try them out too! Gourmet popcorn at its best. Totally scrummy!

The best, nothing else to say

Had the toffee and the sweet and salty flavours. Both were excellent, tasty, no unpopped corn and so good, I had to eat the whole bag in one sitting. Every large piece was coated in exactly the right amount of flavouring. Definitely try them…don’t miss out!

Aldi are selling Creme Brulee Joe&Sephs popcorn for £1.99 per 550g bag. I snapped one up on their reputation. Well, it was nothing like I have seen on QVC where the popped kernals are huge. What I got was tiny popcorn pieces that tasted nice but not as good as cheaper popcorn, like Butterkist, and it was quite dry rather than buttery. If this was an example of Joe&Sephs actual product, as opposed to the hyped, TV shopping channel offerings, then I would say, something is amiss & it seems like they may be producing a different product for TV presentations to what you get in an actual, off the shelf bag. Very disappointed & will not be buying it again & I was considering ordering some until this experience proved it is not as good as they say & is not worth the high asking price charged by shopping channels.

Creme brulee NOT! Waste of money buy butterkist

TALK ABOUT DEE, LISH,USSS.JUST GOT THE LARGE SIX BAG MIX X TWO. GOT INTO THEM STRAIGHT AWAY WITH THE CARAMEL, COCONUT & CINNAMON 😋 YUMMY. NORMAL POPCORN WILL NEVER BE THE SAME AGAIN.🥰🐕🦸. THANK YOU JOE & STEPH'S.

There was an issue with my delivery (no fault of Joe & Seph) but Sarah on the helpdesk was courteous and helpful - she really went above and beyond to get the issue fixed. Her support really exceeded my expectations and I would have no problem recommending this company in the future.

Delicious products and great service. Have bought so many times and love that the flavour range means you can make gifts more personal and thoughtful.

I had 2 delicious bags of popcorn delivered this week! I've had them before so I know how delicious they are from previous experience! A real treat. I find that the company are easy to deal with and good communicators. I had a slight problem with delivery which was down to Yodel, not them, and they were on it straight away and made sure I got them alright. Nothing but praise from me!!

I love Joe and sephs popcorn! The best popcorn around! I buy from them all the time. Their delivery times are very good and the customer service is excellent! I really cannot fault them so thankyou! I would 100% recommend!

Brilliant customer service and amazing high quality products - innovative, inspiring, delicious
I would never shop anywhere else for choc caramel sauces or popcorn - amazing stuff!